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Customer reviews: Subi Subscriptions App

Reviews (802)

Overall rating
4.9

What Merchants Think

"Subi Subscriptions App" receives overwhelmingly positive feedback from merchants for its user-friendly interface, robust feature set, and exceptional customer service. Users appreciate the app's ease of integration with Shopify, the responsiveness of the support team, and its functionality in simplifying subscription management. However, some merchants express minor concerns regarding pricing and feature accessibility.

Key Strengths

  • User-friendly and easy to integrate with Shopify
  • Highly responsive and supportive customer service
  • Provides intuitive subscription setup and management
  • Offers flexible plan options suitable for business growth
  • Enables effective customization and branding
  • Strong support received during migration from other platforms

Common Concerns

  • Higher payment tiers required for certain features
  • Lack of transparency in pricing structure
  • Some issues with the app functionality on lower-tier plans
  • Shipping options are limited without premium fees

Final Thoughts

Overall, "Subi Subscriptions App" is highly regarded for its powerful subscription management capabilities and outstanding customer support. It is considered a valuable tool for merchants looking to implement subscription services on their Shopify stores, despite minor concerns about pricing. The app is especially beneficial for businesses seeking to enhance customer retention and streamline subscription operations.

Snaw

Jul 21, 2024  on Shopify

Excellent app. So easy and clean to use. Customer service is quick and very helpful too. The best subscription app i've used to date.

Bounce Back Hydration

Jul 19, 2024  on Shopify

Sam was a great helping getting the app set up. Can't wait to see what results it brings

Friskhem

Jul 18, 2024  on Shopify

This app is fantastic with its sleek design and easy-to-use interface. It's very intuitive, so you can quickly get started and use all its features without any trouble. But the best part is the customer support. They go above and beyond to make sure you're happy. Whatever issues or questions you have, they'll provide prompt and effective help. Their commitment to user satisfaction is truly impressive. Great app!

Pisk

Jul 17, 2024  on Shopify

Melika was very nice and helpful. She did exactly what I asked her to do quickly and well.

Medienhaus Jadeweser

Jul 17, 2024  on Shopify

Great Customer Service! I had a few questions about how to implement the subscription feature into the shop. They were all answered very quickly. The staff was very nice and really helpful!

The Wild Daisy

Jul 16, 2024  on Shopify

Setareh stayed so patient and made sure to answer every question I had along with very helpful screen shots. she spent literally all day helping me even when i had to step away between running errands and being with my kiddo, she was there! I'm so thankful because this process wasn't easy and now it seems like a breeze because of her.

24 German School

Jul 15, 2024  on Shopify

i contacted customer service via chat at 1 o'clock in the morning. at the beginning a chatbot came up which was also very helpful. but in seconds a real person was in the chat and also said that the bot was finished and how she could help me. the problem was solved very quickly and easily. really good service. just as you need it as an online retailer. fast - at any time - and effective.

LOL Jerky Club

Jul 15, 2024  on Shopify

Great App

The Mystic Cavern

Jul 15, 2024  on Shopify

A lot more simpler than other apps and the support staff (Delaram) was really helpful getting us up and running with a few custom pieces so that everything look juuuuust right. Consider us subbed to Subify for the foreseeable future!

Nature's Playbook

Jul 14, 2024  on Shopify

so far so good! easy integration and set up. very helpful customer service

My Store

Jul 14, 2024  on Shopify

Great customer service on the chat. I'm glad i chose this app!

Designer Style Co

Jul 13, 2024  on Shopify

Delaram was so helpful! Once I installed this app, she sent me a msg asking specific questions about my goal for the app. She made sure everything was working properly and even gave me some pointers. Hands down the best experience I've had with an app. If you'r looking for a great, user friendly app with EXCELLENT customer service, THIS IS IT!!

Europa Agricult Product

Jul 12, 2024  on Shopify

Very good assistance!

CAM Edu

Jul 12, 2024  on Shopify

Support is awesome! They answered really quick and the product is great!

Purefitness Nutrition

Jul 11, 2024  on Shopify

Sehr guter Support. Tolle App für die Erstellung und Verwaltung von Abos.

224 DIGITAL

Jul 09, 2024  on Shopify

Easy to setup and use and the customer service is fantastic.

The Malu Club

Jul 08, 2024  on Shopify

Brilliant App, up and running very quickly and superb support. Only using basic features at the moment, but as we grow our business we can add more features. Great alternative to a dedicated membership platform.

DEKANTIQUE LLC

Jul 07, 2024  on Shopify

Support is extremely fast, kind, and helpful. The best app I've used on the Shopify store.

Pearl and Company

Jul 06, 2024  on Shopify

It is super easy to navigate and when I was in a pickle I was able to hop on the chat and speak with a rep. (Aliya) who went above and beyond to help me.

GameChunky

Jul 06, 2024  on Shopify

Solved the issue in a couple of tics. Thanks

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