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Customer reviews: Subi Subscriptions App

Subify is a Shopify app designed to simplify subscription management for eCommerce stores. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their business needs.

Reviews (687)

Overall rating
4.9

What Merchants Think

"Subi Subscriptions App" receives overwhelmingly positive feedback from merchants for its user-friendly interface, robust feature set, and exceptional customer service. Users appreciate the app's ease of integration with Shopify, the responsiveness of the support team, and its functionality in simplifying subscription management. However, some merchants express minor concerns regarding pricing and feature accessibility.

Key Strengths

  • User-friendly and easy to integrate with Shopify
  • Highly responsive and supportive customer service
  • Provides intuitive subscription setup and management
  • Offers flexible plan options suitable for business growth
  • Enables effective customization and branding
  • Strong support received during migration from other platforms

Common Concerns

  • Higher payment tiers required for certain features
  • Lack of transparency in pricing structure
  • Some issues with the app functionality on lower-tier plans
  • Shipping options are limited without premium fees

Final Thoughts

Overall, "Subi Subscriptions App" is highly regarded for its powerful subscription management capabilities and outstanding customer support. It is considered a valuable tool for merchants looking to implement subscription services on their Shopify stores, despite minor concerns about pricing. The app is especially beneficial for businesses seeking to enhance customer retention and streamline subscription operations.

Briteskyn

Aug 01, 2024  on Shopify

Subify's support team was outstanding. They resolved my issue quickly and efficiently, providing clear instructions and excellent service. Highly recommended.

Gemology inc

Aug 01, 2024  on Shopify

After trial and error i came across subify figured id give it a shot and Mason helped me every step of the way. I'm not a professional website builder or anything and he guided me step by step until i was happy and im so happy i stuck with them the app is freaking amazing... worth every penny id recommend to ANYONE!!!

Creepy Clubhouse

Jul 31, 2024  on Shopify

Had an issue that was addressed promptly, professionally, and perfectly. Makes being a new business owner easier when the app they use has great technical support. Thanks Mr. Wizard aka Mason.

mealsbychefswole

Jul 31, 2024  on Shopify

I am reviewing on customer service not on the app just yet. Stella was helping me and she made everything easy and understandable and she was quite knowledgeable with access to remove old code from other apps. I previously used the BOLD app which is complete $#!+ compared to the old version of BOLD which is why I had to make the switch. We do about a quarter of a million dollars in sales every year so having the right subscription app is VERY IMPORTANT. I hope Subify can do the job and I have faith that it can. Thank you again Stella for getting my groove back!

Flopp

Jul 30, 2024  on Shopify

Muy buena, práctica y fácil de usar. Además cuenta con un gran equipo de atención al cliente.

Naturellement Bio

Jul 28, 2024  on Shopify

Très sympa, bonne aide en cas de besoin ! Je recommande !!

Kosmetik Kompetenz

Jul 27, 2024  on Shopify

Sehr netter Support. Ich wurde sofort per chatbot kontaktiert und gefragt, ob ich mit der Installation und der Einrichtung zurechtkomme. Mir wurde sofort geholfen, da ich tatsächlich ein paar Fragen hatte. Und es war kein virtueller Assistent sondern ein Mensch, sehr bemüht und verständnisvoll. Kann ich nur empfehlen.

VR Battles Store

Jul 27, 2024  on Shopify

dela is helping us. thank you so much!

Blop.today

Jul 27, 2024  on Shopify

It is a very helpful plug-in that almost meets all my needs. The staff is also very enthusiastic and assisted me in completing some modifications. Thank you for your very good service.

WarriorMamaDesigns

Jul 25, 2024  on Shopify

Absolutely Love the Customer Service! Speedy Quick with getting back with you and always looking out for you! I'm new to the who app adding, and I had someone instantly messaging me with new tips and how to make my page better!!

The Farmhouse

Jul 24, 2024  on Shopify

Incredibly helpful! Thrilled with their service!

Pink Sugar Shoppe

Jul 23, 2024  on Shopify

I downloaded the app and started working with it immediately. About 5 minutes in I got a pop up chat with assistance. My rep was very informative and had an answer for every single question I asked. She walked me through creating my first subscription and now I'm ready to go. So far for me this app is a 10/10. I'm very happy I went with Subify! Thanks!!!

Salute Imports

Jul 23, 2024  on Shopify

Super easy to install and customer service helps right away. Staff is very supportive and wants to ensure you're happy with their product. Highly recommended!

Learnyspace LTD

Jul 22, 2024  on Shopify

Great app ! I recommande

SOL Nutrition

Jul 21, 2024  on Shopify

Great app and very easy to use! The staff has been wonderful to work with, thank you.

Snaw

Jul 21, 2024  on Shopify

Excellent app. So easy and clean to use. Customer service is quick and very helpful too. The best subscription app i've used to date.

Bounce Back Hydration

Jul 19, 2024  on Shopify

Sam was a great helping getting the app set up. Can't wait to see what results it brings

Friskhem

Jul 18, 2024  on Shopify

This app is fantastic with its sleek design and easy-to-use interface. It's very intuitive, so you can quickly get started and use all its features without any trouble. But the best part is the customer support. They go above and beyond to make sure you're happy. Whatever issues or questions you have, they'll provide prompt and effective help. Their commitment to user satisfaction is truly impressive. Great app!

Pisk

Jul 17, 2024  on Shopify

Melika was very nice and helpful. She did exactly what I asked her to do quickly and well.

Medienhaus Jadeweser

Jul 17, 2024  on Shopify

Great Customer Service! I had a few questions about how to implement the subscription feature into the shop. They were all answered very quickly. The staff was very nice and really helpful!

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