great and easy app to use and set up. The customer support are very responsive and prompt. Helped get all my FAQs created in a few minutes. Thank you very much :)

Easy to use and functional. This was the only collapsible FAQ app I could find that allowed videos to be inserted. It works great and is easy to use. The support is excellent. I had an issue were the videos weren't adjusting for mobiles but they fixed that straight away without any fuss or cost. Very happy.

Amazing app & support! I really love StoreFAQ – it’s easy to set up, looks great, and the AI FAQ tools are super helpful. But what really stands out is the customer service – a friendly, professional team that’s always ready to help. Hard to find that combo of power and genuine care. Highly recommend!

Exceptional customer service and flawless FAQ setup ! Florence helped me a lot and the answer were really fast ! Thank you som much I was genuinely impressed by the level of support I received. The team was incredibly responsive, kind, and truly went the extra mile to help me set up my FAQ section exactly the way I wanted. They answered all my questions quickly and clearly, and made the whole process so smooth and stress-free. It’s rare to find a support team that’s both this professional and genuinely friendly. If you’re looking for top-notch assistance and a team that actually listens and helps — look no further. Highly recommend!

What a great little find! This app fixes so many issues that we have with our FAQ, its free for now, but I'll be very happy to pay for it. Loren in particular has been very helpful and on the ball with immediate fixes and assistance with set up. FIVE STARS *****

StoreFAQ is exactly what we needed for our growing catalog. The app lets us organize General FAQ, Product Series FAQ, and Product-level FAQ cleanly — and display them exactly where we want across our store. We especially appreciate the ability to bind FAQ groups to specific pages or collections. It gives us full control over the customer experience. On top of that, their support team is amazing — fast, friendly, and very knowledgeable. They helped us quickly solve a display issue with clear step-by-step guidance. Highly recommended for any brand that wants professional, well-structured FAQ on their Shopify store!

Very nice people and extremely helpful and the program is great. I recommend it.

I'm in love with this application feature and customized layout option, something more Interesting is this that the support i get as a first time user is absolutely stunning , the support team is Excellent they are also curious about the issue faced my the User/Customer, For me this application is a go-to Application for FAQs, I Recommended for other to also try their app it will Blow Your Mind .

Jen was amazing! Very patient and knowledgeable.

Lovely app and great live support. Special thanks to Loren who helped us set up the FAQ colors in no time!

I had problems adding FAQ sections to specific pages and received very quick, competent and friendly help. I've only been using the app since today, but my impression so far is great.

Used StoreFAQ to build out a section for our store. Worked great. Customer Service was very helpful along the way.

Excellent support experience! The team quickly Replied and Helped to resolve the issue we was facing with FAQ visibility on products. Responsive, knowledgeable, and very helpful.

Exactly What I Needed! This app is a game-changer for our product pages. We needed a way to add unique Features & FAQs per product on our store without creating separate templates or doing heavy coding — and this app delivered perfectly. The interface is clean, easy to use, and very intuitive. We love the accordion-style layout, and it integrates seamlessly with our theme. Highly recommended for any store looking to streamline their support and improve product page content!

Very convenience and useful. most of all, when I have issue supporter Florence helped me very fast! and It didn't take me 5 minutes to solve all the problems I had. I recommend using it.

Great support

Still testing the app with our store but so far, the Support Help from Loren was very helpful with resolving issues while building the FAQ page. Thank you! I will update my review once the page is fully launched.