Stock Sync App Review: Features, Pros & Cons for Shopify

Customer reviews: syncX: Stock Sync

Stock Sync simplifies inventory management for Shopify stores by syncing stock levels across multiple sales channels. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (829)

Overall rating

4.7

5

308
4

11
3

4
2

4
1

34

What Merchants Think

Overall, "syncX: Stock Sync" receives diverse feedback from merchants. Many users are highly satisfied, praising its vast functionality in streamlining inventory management across platforms, supportive customer service, and seamless integrations with Shopify and other platforms. However, some users report dissatisfaction due to technical issues and the perceived inefficiency of customer support, which has tarnished their overall experience with the app.

Key Strengths

Comprehensive functionality for inventory synchronization and management with multiple integration options.
Highly customizable settings that adapt to specific business needs.
Customer support is often noted for being responsive, knowledgeable, and helpful in resolving issues.
Intuitive and easy-to-use interface that is appreciated by many users.
Ability to automate complex inventory tasks, saving users significant time and effort.

Common Concerns

Instances of poor customer support responsiveness and occasional communication failures.
Some report technical issues leading to significant disruptions, such as data loss or synchronization errors.
Recent updates have received criticism for reducing functionality in basic subscriptions and adding complexity.
Difficulties are noted during the initial setup process for certain users, with a reliance on sometimes slow support channels.
Affordability concerns due to unexpected cost increases and the pricing structure of new plans.

Final Thoughts

While "syncX: Stock Sync" offers substantial benefits for inventory management and synchronization, appeals to its wide functionality and support capabilities, it also faces certain criticisms, particularly regarding customer support responsiveness and platform updates. Potential users should weigh its robust features against reported customer service issues to determine if it fits their specific needs and expectations. Those who succeed in leveraging its functionalities find it a valuable tool for enhancing their business operations.

Nexvo Solar

Dec 03, 2025 on Shopify

Azza helped me and solved my problem. I recommend this app to everyone!

Art Lunsar

Dec 02, 2025 on Shopify

Absolutely amazing, reliable and so easy to navigate, a valuable app!

Shop Lily

Dec 02, 2025 on Shopify

Žaislų kalnas

Dec 01, 2025 on Shopify

The team behind the project is 9/10. 4/5 issues solving in 24 hours. Good job!

MPR Tools & Equipment

Nov 27, 2025 on Shopify

Calmistry Art

Nov 25, 2025 on Shopify

I’ve tested Stock Sync across several of my marketing pushes, supplier changes and product launches, and it has consistently saved me from headaches that used to take hours to fix manually. If you deal with multiple suppliers, big catalogs or frequent restocks, this app becomes absolutely essential.

STORK

Nov 21, 2025 on Shopify

There were a few questions for which I quickly got the answers. Thank you.

221.ro

Nov 19, 2025 on Shopify

Neo Animal

Nov 17, 2025 on Shopify

Toller und schneller Service, funktioniert alles einwandfrei!

bekodeco

Nov 17, 2025 on Shopify

Excellent customer service, they helped me a lot with my custom update requirement.

Toi Toi Toys

Nov 13, 2025 on Shopify

Nur positive Erfahrungen gemacht. Super Service. Bisher läuft Alles sehr gut.

HockeyStation

Nov 11, 2025 on Shopify

Great, does exactly what need it to. Good support also.

Energiamegújítás

Nov 11, 2025 on Shopify

I just downloaded the app and had a few questions about setting up my feed, but Faz was very helpful and quickly helped me get everything working.

River House Interiors

Nov 04, 2025 on Shopify

Great and speedy response with an issue we had with StockSync. Resolved the issue and explained fully how it would all work ensuring going forward we did not have any further issues. Thank you Faz for all you patience.

Dagiopoulos.gr

Nov 04, 2025 on Shopify

One of the best applications not only in functions but if there were 6 stars, I would have given them. Excellent support !!!

My Store

Nov 02, 2025 on Shopify

Major Fish Schweiz

Oct 28, 2025 on Shopify

Die App funktioniert grundsätzlich. Wenn etwas nicht geht, hat es ein kompetenter Support dahinter. Nervend ist am Anfang der Chatbot. Dieser versucht mittels KI das Problem zu lösen. Jedoch funktioniert dies nur in den wenigsten Fällen. Der Support schaltet sich aber schnell ein und ist sehr gut!

Alpin Arms

Oct 28, 2025 on Shopify

Ljusvaruhuset

Oct 28, 2025 on Shopify

Great app big thanks to Hanah and Azza for helping me with product import. It is super easy to learn and it really is a must have app for large product cataloge

Ljusvaruhuset

Oct 23, 2025 on Shopify

Great app big thanks to Hanah for helping me with product import. It is super easy to learn and it really is a must have app for large product cataloge