Stock Sync App Review: Features, Pros & Cons for Shopify

Customer reviews: syncX: Stock Sync

Stock Sync simplifies inventory management for Shopify stores by syncing stock levels across multiple sales channels. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (829)

Overall rating

4.7

5

308
4

11
3

4
2

4
1

34

What Merchants Think

Overall, "syncX: Stock Sync" receives diverse feedback from merchants. Many users are highly satisfied, praising its vast functionality in streamlining inventory management across platforms, supportive customer service, and seamless integrations with Shopify and other platforms. However, some users report dissatisfaction due to technical issues and the perceived inefficiency of customer support, which has tarnished their overall experience with the app.

Key Strengths

Comprehensive functionality for inventory synchronization and management with multiple integration options.
Highly customizable settings that adapt to specific business needs.
Customer support is often noted for being responsive, knowledgeable, and helpful in resolving issues.
Intuitive and easy-to-use interface that is appreciated by many users.
Ability to automate complex inventory tasks, saving users significant time and effort.

Common Concerns

Instances of poor customer support responsiveness and occasional communication failures.
Some report technical issues leading to significant disruptions, such as data loss or synchronization errors.
Recent updates have received criticism for reducing functionality in basic subscriptions and adding complexity.
Difficulties are noted during the initial setup process for certain users, with a reliance on sometimes slow support channels.
Affordability concerns due to unexpected cost increases and the pricing structure of new plans.

Final Thoughts

While "syncX: Stock Sync" offers substantial benefits for inventory management and synchronization, appeals to its wide functionality and support capabilities, it also faces certain criticisms, particularly regarding customer support responsiveness and platform updates. Potential users should weigh its robust features against reported customer service issues to determine if it fits their specific needs and expectations. Those who succeed in leveraging its functionalities find it a valuable tool for enhancing their business operations.

Pretty Moment

Sep 24, 2024 on Shopify

Kir, was great help. Solved issue within 5 mins. App works great.

SomethingTrendy.com

Sep 24, 2024 on Shopify

App works great. Customer service is also very fast. Thank you.

Solar Guys Pro

Sep 19, 2024 on Shopify

great app & even better support

EnergieShakes.de

Sep 17, 2024 on Shopify

The SyncX app for Shopify is an excellent tool for synchronizing products. The interface is intuitive and easy to use, making it accessible for new users. What stands out the most is the fast and helpful support. They respond promptly to inquiries, and even offer individual meetings via Calendly to address specific concerns directly. Overall, I highly recommend SyncX to anyone looking for an efficient solution for product synchronization. It saves time and hassle!

Burdens Plumbing

Sep 16, 2024 on Shopify

Very good service. Live Chat very helpful. Kir helped me with a problem very quickly.

Hamroappliances

Sep 16, 2024 on Shopify

This is a amazing tool, if you wnat to use google sheet for inventory. Azza was so helpful for the setup process. Simply outstanding

Queen Million

Sep 12, 2024 on Shopify

Very good experience with this app. The support team did help me to upload my stocks which is nice. Thanks a lot.

Watery.ie

Sep 11, 2024 on Shopify

Nice experience. Good support. Thanks for nice help!

PetlaneAustalia

Sep 10, 2024 on Shopify

Great service very happy. Thank you, Hannah, Jor, and the team much appreciate your help,

Designatek

Sep 10, 2024 on Shopify

Definitly a must have app for any business!! Makes it so much easier connecting to your suppliers and pulling through all relevant information. Support is top notch and always helpful, they go the extra mile to ensure the problem gets resolved.

My Store

Sep 08, 2024 on Shopify

Needed help with an API integration, started a helpdesk chat and was fixed within a day, great service not just a great product :)

Bridget Farmer

Sep 03, 2024 on Shopify

So far so good, they are easy to talk to Edit 4/9/24 Very patient and thorough!

mmoprint.sk

Sep 01, 2024 on Shopify

Very helpful support, helped me immediately when I wrote to them, the application works exactly as it should. Thank you very much

KangaROOS® Originals I Made in Germany

Aug 28, 2024 on Shopify

SomProduct Romania

Aug 27, 2024 on Shopify

Very satisfied with the application as well as the services and technical support provided by the Stock Sync team, especially Faz, who helped us in several situations to set up and adapt the automatic updates based on our feeds.

Hamlin

Aug 26, 2024 on Shopify

Manic Music

Aug 25, 2024 on Shopify

Faz from StockSync has been very helpful and assisted us in a timely manner. Perfect job, well done.

Nordstrand Møbler og Interiør

Aug 23, 2024 on Shopify

Good app, saves us a lot of time on stock updates. Quick customer service.

Moreboards

Aug 22, 2024 on Shopify

Klare Weiterempfehlung, Top Support!

Eden

Aug 22, 2024 on Shopify

Great app to connect with your supplier's stock. It can read the balance and show it on your balance in a timely manner. There is no frustration for us and the customer when they order a product and it is not in stock, and with us it says that it is by accident. Better user experience than before.