Starshipit shipping automation

Develop by Shopify

$30-$350

/ Month

30 Days Free Trial

Shipping labels & fulfilment: Australia Post, Royal Mail, DHL

Self-service returns

Branded tracking pages

Multiple carrier options

Generate shipping labels

Automate carrier selection

Compare live rates

Send tracking notifications

About Starshipit shipping automation

Launched May 02, 2013

Built by Shopify

Address

151 O’Connor St, Ottawa, ON, ON, CA

Website Support Portal Privacy policy Tutorial FAQ Document

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Introduction Video

Description

Shipping software that saves you time and reduces shipping costs by automating your entire process.

Starshipit is a shipping and fulfilment app that helps retailers save time and deliver great shipping experiences. It integrates seamlessly with all major couriers including Australia Post shipping, DHL Express, Sendle, TNT, Royal Mail and more. With included customer support for all customers and free onboarding, Starshipit are your partners for success.

Generate shipping labels, packing slips, manifests & customs documentation
Set automations for cheapest option every-time or compare live shipping rates
Offer multiple carrier services, shipping rates and delivery times at checkout
Send tracking notifications and offer tracking pages to reduce support tickets
Offer a branded self-service returns journey

Pros

Seamless integration with major couriers including Australia Post, DHL Express, Royal Mail, and more
Automated shipping processes help streamline operations and save time
Ability to generate shipping labels, packing slips, manifests, and customs documentation
Set automations for selecting the cheapest shipping option and comparing live shipping rates
Supports multiple carrier services and delivery times at checkout
Tracking notifications and branded tracking pages reduce support tickets
Offers a branded self-service returns journey
Excellent customer support with dedicated onboarding specialists
Positive feedback on ease of use and user interface
Highly recommended for new businesses and expansion into new markets

Cons

Some users experience issues and a lack of smooth onboarding despite expectations
Certain quirks and idiosyncrasies that may not meet all business needs
Few instances of ongoing problems even after onboarding

Top Helpful Reviews

NZ Tack Saddlery Co

Jan 21, 2026 on Shopify

Tech support is effectively non-existent. We’ve experienced multiple instances where the system has stopped working, and it is impossible to get hold of anyone. Phone calls go unanswered, emails take days to receive a response, and during this time our dispatch operations come to a complete standstill. We cannot have staff unable to dispatch orders for 24–48 hours while waiting for support to respond. For a system that is critical to daily order fulfilment, immediate and reliable technical support is essential to ensure our dispatch team can operate efficiently. In addition, the system does not automatically sync order updates. If an order is edited in Shopify, those changes are not reflected in StarShipIt. As a result, staff are forced to delete and reimport all orders daily. This has led to multiple instances of incorrect items being dispatched due to this significant technical limitation.

Cat Harness Australia

Dec 13, 2025 on Shopify

We run a single Shopify store with multiple fulfilment locations and spent a significant amount of time trying to make Starshipit work reliably. In the end, the only stable solution was to use Starshipit purely for label printing inside the Shopify admin and avoid the Starshipit app interface entirely. The core issue is that Starshipit is not ready for true multi-location fulfilment unless you are willing to operate under a strict no-changes post-purchase policy. Any changes after checkout (for example address updates) often required orders to be deleted from child accounts and manually re-imported, which is not scalable. Shopify order splits across locations caused ongoing fulfilment and writeback issues, leading to duplicated or reappearing orders and added admin work. This cost us thousands in time and operational overhead. Support was slow to respond, but to their credit, they did eventually try to help and were transparent about platform limitations. Unfortunately, the workarounds were too manual for a growing business. Starshipit may work well for single-location stores with minimal post-purchase changes, but for multi-location operations that value flexibility and customer service, it is not production-ready in its current form.

Novaa Gear

Nov 23, 2025 on Shopify

So this is a full on scam, it says right in there app listing that its 30 a month and then when you add the app it goes right up to 90 a month and they tell you there is no such thing as a 30 a month plan. STAY WELL CLEAR OF THIS APP

Cat Harness Australia

Nov 06, 2025 on Shopify

Could not be more disappointed with this software. Was hoping it would be a system we could use for multiple location shipping but it it has proved a nightmare, Shopify orders not updating, duplicating orders in the system that have already been fulfilled and a snail pace support team. Honestly, don’t understand how anyone can successfully use Starshipit without needing it fix all of its errors manually for each order.

I Gaming Computer

Aug 12, 2025 on Shopify

We started using Starshipit in order to use Uber Delivery. However, we encountered issues right from the setup stage, and it’s been over a month now without resolution. Uber’s support has clearly stated that Starshipit needs to create an admin account for us, but Starshipit has been passing the buck and not addressing the problem. To this day, it’s still unresolved. They don’t reply to our emails, and despite paying for Starshipit, we have not been able to use it at all. This is by far the worst Shopify app service we have ever experienced — without exception.

Art to Art

Jul 02, 2025 on Shopify

Good when it works, but avoid having any issues as customer service is non existent and wont respond to emails.

ASN Online

Jun 25, 2025 on Shopify

The Starshipit app works well, and the support team is quick to respond. I recently encountered some issues with plan changes, but they were quickly resolved. Thank you very much!

Blend Concrete Design

May 19, 2025 on Shopify

We offer quite a variety of different sized products and use several delivery partners which can make shipping complex. The starshipit app helped us to streamline this process and accurately attribute the correct rate to our orders which has been a game changer. Big thanks to the Starshipit team (especially Millie) for helping us get everything set up!

GIFT A CADDY

May 12, 2025 on Shopify

Millie has been amazing and so patient with onboarding our new business. Starshipit is so easy to understand because of her and it's been fantastic while we've just started out. It's an easy integration and simple once explained. She adapted around us for meetings and was so obliging. Thank you so much!

Sol Goods

Apr 03, 2025 on Shopify

This app is very intuitive and easy to use. It has saved us hours of time on dispatch for our e-commerce business already, and I can see as we grow it will add even further value to streamline our back-end processes. I was blown away by the professional support received from the first point of contact through to the onboarding. Thanks Sahan and Millie!

View all reviews

Starshipit shipping automation

About Starshipit shipping automation

Built by Shopify

Related Categories

Zotabox Social Sharing Buttons

Introduction Video

Description

Shipping software that saves you time and reduces shipping costs by automating your entire process.

Pros

Cons

Top Helpful Reviews

NZ Tack Saddlery Co

Cat Harness Australia

Novaa Gear

Cat Harness Australia

I Gaming Computer

Art to Art

ASN Online

Blend Concrete Design

GIFT A CADDY

Sol Goods

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