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Customer reviews: DPL Square Integration

Develop by Shopify

The Square POS Shopify Integration app syncs in-person and online sales, streamlining inventory and payment management. This review covers its features, user feedback, and key considerations to help merchants evaluate its fit for their business.

Reviews (154)

Overall rating
4.8

What Merchants Think

Merchants generally find "Square Integration โ€‘ DPL" to be a valuable tool, particularly for its ease of use and responsive customer service. Many users appreciate the seamless integration it provides between Square and Shopify, aiding in efficient inventory management and POS functionality. While most feedback is positive, a few technical issues have been noted.

Key Strengths

  • Seamless integration between Square and Shopify for inventory and POS management.
  • User-friendly interface that is easy to set up and manage.
  • Excellent customer service and support, available for troubleshooting and guidance.
  • Flexibility and customization options offered to fit various business needs.

Common Concerns

  • Some users experience occasional syncing issues, particularly with product updates.
  • Customer service hours do not always align with all time zones, causing inconvenience for some users.
  • A few technical glitches reported, requiring manual intervention for syncing.

Final Thoughts

The overall reception of "Square Integration โ€‘ DPL" is positive, with many users recommending the app for its core functionalities and exceptional support team. As a robust solution for syncing Square with Shopify, it successfully addresses the inventory and POS integration needs of merchants, despite some minor technical hiccups.

Dannini.com

Dec 02, 2025  on Shopify

Shreya was great to work with. she understood the issue and guided me thru the solution process explaining the ramifications of my actions and how to prevent future issues i hope to get her for assistance next time i need help [email protected]

Perth Affordable Beauties PTY LTD

Dec 01, 2025  on Shopify

The staffs are very accomodating and approachable. A combination of a good app and the best employees. Cheers!

Rustic Mug

Nov 10, 2025  on Shopify

Hem Was Very helpful. He assured me that behind the scenes he was taking care of my issues. He guided me through the whole process and was very professional, and friendly.

Hungry Ghost Press

Nov 07, 2025  on Shopify

Hem was absolutely amazing and great to work with. He provided exceptional customer service and was able to help me out with our multiple DPL programs and interfaces. This will solve a HUGE problem that we were facing and save us hundreds of hours in operational time and frustration. We hope we can work with him again if any other problems arise! Seriously, Hem was amazing, GIVE THIS DUDE A RAISE!! - Best, Chris Owner Hungry Ghost Press

Partisan Games

Nov 04, 2025  on Shopify

I've been using this app for several months now, and I can say it's flawless and really simple to use. The most important thing to do is set up from the start which system is the slave and which is the master, after that it's plain sailing, even images are transferred, updates are in real time, new products are transferred with literally a couple of clicks, this app literally saves me hours of work. It's worth more than 5 stars

๐•ธ๐–”๐–๐–†๐–’๐–’๐–†๐–‰ โ™› ๐•ฎ๐–”๐–‘๐–‘๐–Š๐–ˆ๐–™๐–Ž๐–”๐–“

Oct 10, 2025  on Shopify

(5/5) KUSUM I donโ€™t usually write reviews, but this platform and its team deserve one that goes beyond the usual โ€œgreat app. What impressed me most wasnโ€™t just the clean interface or the reliability of the features (though both are excellent). It was the people behind it. Support can often feel robotic, but here it felt personal. Kusum guided me with patience through a setup I thought would take days, and Krishna W stepped in with clear, practical solutions when I hit a technical snag. Together, they turned what could have been a frustrating process into something surprisingly smooth. You know a platform is solid when the tech works. You know itโ€™s exceptional when the team makes you feel like youโ€™re not just another ticket number. This was that rare experience. If I could give more than five stars, I would

Goldchild Coffee

Oct 08, 2025  on Shopify

Hem, was very helpful and answered all my questions, even walked me through importing inventory from square to shopify!

VENTRE A PATTES

Oct 05, 2025  on Shopify

This app is simple, reliable, robust and does exactly what it needs to do. Few but useful options that make syncing smooth and efficient, just what you need. The technical team is very responsive and quick to solve any issues. The cost is somewhat high, and $29/month is right at the limit of what I can afford for my small business โ€” anything higher would be unfeasible for me. Still, if it helps my business grow, $29/month will definitely be worth it. Thank you for this app!

Fulanas Accessories

Sep 26, 2025  on Shopify

Excellent application and, above all, customer service, as they are very attentive in everything they do.

Azza Tools

Sep 26, 2025  on Shopify

Fantastic peson that handled my issues perfectly. Krishna, showed empathy, knowledge and expertise in dealing with all my problematic issues. I do hope that this support that Krishana has showed will be consistent with other representatives.

CHERUB

Sep 11, 2025  on Shopify

Ronex was very kind and helpful when I set up an appointment for help. The app is very helpful and user friendly!

Coastal Cubs

Sep 08, 2025  on Shopify

Fantastic customers service and a solution to a problem that was potentially going to cost a lot of money!

The Happy Popcorn Co - Online

Sep 05, 2025  on Shopify

So far, im super impressed with this app! It is seemlessly tracking our inventory from shopify and square ensuring that we have no stock issues with our delivery apps DoorDash and SkipTheDishes! Thank you so much!

Shop OTS

Sep 02, 2025  on Shopify

Setup was great! Product sync and payments all work nicely too. Have yet to complete a sale with it but hopefully that is as seamless as the rest of it.

Erikas Unique Crafts & Scent Hound Home Fragrances

Aug 22, 2025  on Shopify

So far I love this App. I mostly use the Shopify POS app for my craft shows. But lately I have been having connection issues with it. My other half also sometimes helps out at shows with me and we both can't be on the POS at the same time on separate phones. When I have issues or my other half is helping. I will switch over to Square for my POS. Its fantastic that I don't have to do multiple updates of inventory for both apps. I just update my stock in Shopify and after establishing a connection with the product in Square everything updates automatically. If I make a sale using the square app it will remove inventory from shopify and vice versa. Its a great time saver!

Simply Harvest Foods

Aug 22, 2025  on Shopify

SO easy to integrate. I use Shopify as my main platform for adding products and managing inventory. It took me all of 10 minutes to install the Square Integration DPL app and get my products synced over into my Square POs system. Thank you so much for creating such a user-friendly product!

Crazy vinyl Records

Aug 18, 2025  on Shopify

The experience is incredible and very useful to connect both platforms and have a control of your inventory, 100% recommended

A-List Lace Hair

Aug 06, 2025  on Shopify

Early Days: However, so far so good. Had to switch over from Quicksync to Square Integration DPL. Will return to provide a detailed review 1 month after using the tool.

White Stag Candle Co

Jul 24, 2025  on Shopify

She was wonderful assisted me in every way possible and she sai she will do a follow up e-mail to let me know it was fixed on my Shopify account.

My Store

Jul 23, 2025  on Shopify

Excellent product for my needs! Also the support team has been very responsive and helpful to answer my questions. This is the most robust integration app I found and I am glad that I selected it.

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