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Customer reviews: Square Integration ‑ DPL

Reviews (54)

Overall rating
4.9

What Merchants Think

Merchants generally find "Square Integration ‑ DPL" to be a valuable tool, particularly for its ease of use and responsive customer service. Many users appreciate the seamless integration it provides between Square and Shopify, aiding in efficient inventory management and POS functionality. While most feedback is positive, a few technical issues have been noted.

Key Strengths

  • Seamless integration between Square and Shopify for inventory and POS management.
  • User-friendly interface that is easy to set up and manage.
  • Excellent customer service and support, available for troubleshooting and guidance.
  • Flexibility and customization options offered to fit various business needs.

Common Concerns

  • Some users experience occasional syncing issues, particularly with product updates.
  • Customer service hours do not always align with all time zones, causing inconvenience for some users.
  • A few technical glitches reported, requiring manual intervention for syncing.

Final Thoughts

The overall reception of "Square Integration ‑ DPL" is positive, with many users recommending the app for its core functionalities and exceptional support team. As a robust solution for syncing Square with Shopify, it successfully addresses the inventory and POS integration needs of merchants, despite some minor technical hiccups.

Crystal Portal

Nov 07, 2024  on Shopify

The customer service team is helpful, but their developers are not available during the day for my store when I normally need them, which is EST. The inventory doesn't update itself when you update skus, the developer team has to do it manually, which is proving to be problematic so far. I'm giving it a chance and will update the review after we see how it goes.

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