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Customer reviews: DPL Square Integration

Develop by Shopify

The Square POS Shopify Integration app syncs in-person and online sales, streamlining inventory and payment management. This review covers its features, user feedback, and key considerations to help merchants evaluate its fit for their business.

Reviews (170)

Overall rating
4.9

What Merchants Think

Merchants generally find "Square Integration ‑ DPL" to be a valuable tool, particularly for its ease of use and responsive customer service. Many users appreciate the seamless integration it provides between Square and Shopify, aiding in efficient inventory management and POS functionality. While most feedback is positive, a few technical issues have been noted.

Key Strengths

  • Seamless integration between Square and Shopify for inventory and POS management.
  • User-friendly interface that is easy to set up and manage.
  • Excellent customer service and support, available for troubleshooting and guidance.
  • Flexibility and customization options offered to fit various business needs.

Common Concerns

  • Some users experience occasional syncing issues, particularly with product updates.
  • Customer service hours do not always align with all time zones, causing inconvenience for some users.
  • A few technical glitches reported, requiring manual intervention for syncing.

Final Thoughts

The overall reception of "Square Integration ‑ DPL" is positive, with many users recommending the app for its core functionalities and exceptional support team. As a robust solution for syncing Square with Shopify, it successfully addresses the inventory and POS integration needs of merchants, despite some minor technical hiccups.

cattailcreekonmain

Jan 05, 2026  on Shopify

She was so helpful. Prompt answers and patience of a saint. What more can I say she is great.

Skinsation Cosmetics

Jan 04, 2026  on Shopify

Amazing work from the team at DPL Square Integration. My business is starting to scale from Online store to brick and mortar store. I was not impress with Shopify POS in Australia and was leaning towards SQUARE. However I love shopify for e-commerce. So Ive been doing research on how I can work with both. DPL Square Intergration has been a game changer, whilst its not perfect at the start, the team like Shreya, Kusum and Dev has been extra helpful. Fixing and answering my issues promptly. I am about to open the next expansion, so I am looking forward how to intergrate multiple stores whilst keeping the synch possible. Would be nice to see if we can somehow intergrate Shopify in-store credit on SQUARE through some magic or accept giftcard :)

Creekside Farm Toys

Jan 02, 2026  on Shopify

Sheena was very helpful and understanding . She was very patient with me.

Ruby Road San Antonio

Dec 26, 2025  on Shopify

This app has been a lifesaver for our business. We have Shopify and Square and it feels impossible to get them to work together. The support has been great - Hem especially is very responsive and helpful with simple solutions.

Sweet Cokie

Dec 18, 2025  on Shopify

Super helpful. Understood everything advised. excellent service, this is truly amazing

Vixen Esthetics

Dec 10, 2025  on Shopify

Super helpful and easy process!

Bickford USA

Dec 05, 2025  on Shopify

Flex Nutrition

Dec 03, 2025  on Shopify

This makes my work very easy. Shreya S is the best.

Dannini.com

Dec 02, 2025  on Shopify

Shreya was great to work with. she understood the issue and guided me thru the solution process explaining the ramifications of my actions and how to prevent future issues i hope to get her for assistance next time i need help [email protected]

Verdè

Dec 02, 2025  on Shopify

Shreya is so helpful!!!

Perth Affordable Beauties PTY LTD

Dec 01, 2025  on Shopify

The staffs are very accomodating and approachable. A combination of a good app and the best employees. Cheers!

Queni Koi

Nov 18, 2025  on Shopify

Excellent support with sync issues with shopify and eBay

Ricky's Rub

Nov 17, 2025  on Shopify

The app works great and the support was even better. 10/10 will recommend

Kateri Collection

Nov 16, 2025  on Shopify

Thank you

APERITIVO

Nov 12, 2025  on Shopify

Rustic Mug

Nov 10, 2025  on Shopify

Hem Was Very helpful. He assured me that behind the scenes he was taking care of my issues. He guided me through the whole process and was very professional, and friendly.

Hungry Ghost Press

Nov 07, 2025  on Shopify

Hem was absolutely amazing and great to work with. He provided exceptional customer service and was able to help me out with our multiple DPL programs and interfaces. This will solve a HUGE problem that we were facing and save us hundreds of hours in operational time and frustration. We hope we can work with him again if any other problems arise! Seriously, Hem was amazing, GIVE THIS DUDE A RAISE!! - Best, Chris Owner Hungry Ghost Press

LouElla Wine, Beer & Beverage

Nov 05, 2025  on Shopify

Partisan Games

Nov 04, 2025  on Shopify

I've been using this app for several months now, and I can say it's flawless and really simple to use. The most important thing to do is set up from the start which system is the slave and which is the master, after that it's plain sailing, even images are transferred, updates are in real time, new products are transferred with literally a couple of clicks, this app literally saves me hours of work. It's worth more than 5 stars

Pacific Southern Railway

Oct 30, 2025  on Shopify

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