SquadStack - Telemarketing App

Develop by Shopify

$54

/ Month

Free plan available

Telesales made easy: Feedback, reviews, surveys and NDR/RTO

Real-time analytics

Abandoned cart recovery

Call recordings

Product reviews surveys

Order/address confirmation

Ndr/rto management

Ai call insights

Pre-trained sales experts

Templatized calling scripts

About SquadStack - Telemarketing App

Launched Jan 16, 2024

Built by Shopify

Address

151 O’Connor St, Ottawa, ON, ON, CA

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Description

An easy-to-use telecalling solution that enhances customer engagement & elevates their experience.

The SquadStack Plug-&-Play telecalling solution helps Indian merchants with revenue growth by effortlessly simplifying abandoned cart recovery, increasing product reviews through satisfaction surveys, and reducing operational hassle by managing order/address confirmation and NDR/RTO cases. You can run your telemarketing operations through a comprehensive dashboard, accessing real-time analytics and A.I. powered call quality insights while only paying for what you use.

Pre-trained sales experts
Templatized calling scripts created by industry experts
Enterprise grade telecalling infrastructure
No minimum commitments
Daily reporting & call recordings

Pros

Simplifies abandoned cart recovery, which can help increase sales
Facilitates product reviews through satisfaction surveys, enhancing customer feedback
Reduces operational hassle by managing order/address confirmation and NDR/RTO cases
Provides a comprehensive dashboard for managing telemarketing operations
Offers real-time analytics and AI-powered call quality insights
Flexible pricing model - pay only for what you use
Includes pre-trained sales experts and industry-created calling scripts
No minimum commitments required, offering flexibility for merchants
Enterprise-grade telecalling infrastructure ensures reliability
Daily reporting and call recordings offer transparency and accountability

Cons

Targeted specifically at Indian merchants, which may limit usability for global businesses
Dependence on AI for call quality insights may not always align with human intuition
Potential privacy concerns with call recordings
Limited information on customization options for specific business needs
Automation and templated scripts may lack personalization in customer interactions