vConversio Contact Center is a specialized application designed to address the challenges of Cash on Delivery (COD), abandoned, and Non-Delivery Report (NDR) order verification in the Indian e-commerce sector. Given the predominance of COD transactions, this app aims to mitigate operational losses arising from cancellations and fraudulent orders by implementing a robust verification process prior to shipment. By reducing the likelihood of COD failures, e-commerce businesses can experience improved transaction security and an enhancement in sales performance. The app empowers administrators to efficiently verify orders, ensuring only legitimate transactions proceed to fulfillment, maximizing profitability. vConversio Contact Center acts as a powerful tool for e-commerce platforms striving to maintain operational efficiency and customer satisfaction in a challenging market landscape.

SquadStack - Telemarketing App is an innovative solution designed to empower Indian merchants by streamlining their telemarketing operations. With its plug-and-play capability, the app simplifies the process of abandoned cart recovery, enhances product reviews through customer satisfaction surveys, and manages order/address confirmations and NDR/RTO cases to reduce operational burdens. Users can operate their telemarketing campaigns via a user-friendly dashboard, gaining access to real-time analytics and AI-powered call quality insights, ensuring they only pay for what they use. The app boasts pre-trained sales experts and utilizes templatized calling scripts developed by industry specialists, guaranteeing high-quality customer interactions. Furthermore, it offers enterprise-grade telecalling infrastructure without the need for minimum commitments, making it a flexible choice for businesses of all sizes. Daily reporting and access to call recordings provide transparency and accountability, allowing merchants to track their progress effectively.

SquadStack - Telemarketing App is an innovative solution designed to empower Indian merchants by streamlining their telemarketing operations. With its plug-and-play capability, the app simplifies the process of abandoned cart recovery, enhances product reviews through customer satisfaction surveys, and manages order/address confirmations and NDR/RTO cases to reduce operational burdens. Users can operate their telemarketing campaigns via a user-friendly dashboard, gaining access to real-time analytics and AI-powered call quality insights, ensuring they only pay for what they use. The app boasts pre-trained sales experts and utilizes templatized calling scripts developed by industry specialists, guaranteeing high-quality customer interactions. Furthermore, it offers enterprise-grade telecalling infrastructure without the need for minimum commitments, making it a flexible choice for businesses of all sizes. Daily reporting and access to call recordings provide transparency and accountability, allowing merchants to track their progress effectively.

Shipsy is a comprehensive logistics management app designed to streamline your delivery operations by integrating a wide range of hyperlocal, same-day, next-day, and courier partners. With Shipsy, businesses can easily automate courier bookings based on best rates, fastest turnaround times, or top performance metrics, ensuring efficient and cost-effective deliveries. The app offers standardized and unified tracking, providing a consolidated view of all deliveries, allowing for easy monitoring and management. Users can set personalized business rules to prioritize amongst different partners, optimizing delivery processes. Shipsy also enhances customer communication by sending real-time shipment status updates, non-delivery reasons, and corrective actions through WhatsApp, SMS, and email. This powerful tool serves as a one-stop solution to simplify logistics operations, improving both customer satisfaction and business efficiency.

Shipmozo - Smart Shipping is an innovative app designed to streamline and enhance the shipping processes for eCommerce businesses across India. By partnering with over 17 courier services, Shipmozo ensures comprehensive coverage throughout the nation, enabling businesses to efficiently reach their customers without geographical constraints. The app simplifies decision-making by allowing users to compare delivery costs from multiple partners, paving the way for significant savings. Additionally, Shipmozo offers self-courier integration, making it adaptable and user-friendly for various business needs. Users can effortlessly generate shipping labels and benefit from the fastest cash-on-delivery remittance, ensuring smooth financial operations. By providing a one-stop solution for all delivery needs, Shipmozo empowers businesses to focus on growth and customer satisfaction.