Spocket App Review: Features, Pros & Cons for Shopify

Customer reviews: Spocket: US & EU Dropshipping

Spocket is a dropshipping app for Shopify that connects merchants with US and EU suppliers for faster shipping and high-quality products. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (838)

Overall rating

4.4

5

1,384
4

94
3

13
2

4
1

72

What Merchants Think

Merchants generally perceive "Spocket:US/EU Dropshipping POD" as a user-friendly and reliable dropshipping application. It's praised for offering a seamless integration with Shopify, a wide selection of high-quality products, and notably faster shipping times, particularly for products sourced from US and EU suppliers. However, some users experienced issues with customer service and pricing, although these concerns were less frequent.

Key Strengths

Faster shipping times compared to other platforms, with many orders fulfilled within 3-5 business days.
Wide variety and high quality of products, particularly from US and EU suppliers.
Seamless integration with Shopify, making product import and order management straightforward.
Responsive and helpful customer support.
User-friendly interface that simplifies the dropshipping process, even for beginners.
Options for branded invoicing and ordering samples to test product quality beforehand.

Common Concerns

Higher subscription and product costs, which might affect profit margins.
Occasional technical issues such as synchronization problems or app unresponsiveness.
Reported difficulties in handling refunds and cancellations.
Some users expressed dissatisfaction with the availability of free plans and trial policies.
Issues with pricing transparency and additional charges.

Final Thoughts

Overall, "Spocket:US/EU Dropshipping POD" receives positive feedback for its reliable performance, high-quality product offerings, and efficient shipping services, making it a strong choice for dropshipping entrepreneurs focusing on the US and EU markets. Despite a few concerns regarding pricing and occasional technical challenges, the app's strengths, particularly its integration capabilities and customer support, make it a valuable asset for scaling a dropshipping business.

Epic Tech

May 28, 2024 on Shopify

excelente plataforma

Blair & Fitch

May 28, 2024 on Shopify

Great app! I love how easy it is to use

Trefant Lifestyle

May 27, 2024 on Shopify

So I had to change My last review I had tried to cancel my subscription but the money was still being taken I had made several attempts to contact support but to no resolution. Within less than 24hrs Russel had personally rang me and resolved the matter which was unexpected and nice to actually speak to someone about this matter. So based on my direct contact with this company I would highly recommend them. Thanks for you help .....

Yaparami Sparkle with Elegance

May 14, 2024 on Shopify

I absolutely love Spocket! The integration process is smooth, and the interface is exceptionally clean and user-friendly. The notifications about products going out of stock are incredibly helpful. edit: I want to add that today I needed to use customer support for the first time, and I had an amazing experience with John.

Majestic Boutique

Apr 28, 2024 on Shopify

Leah was very helpful and truly appreciated her patience.

Curtain Master

Apr 27, 2024 on Shopify

Great experience

Anything you want

Apr 27, 2024 on Shopify

Great

wrapwish

Apr 27, 2024 on Shopify

I recently started using Spocket for my dropshipping business and it's been a game-changer! Their EU & USA suppliers offer fast shipping and quality products, which has significantly improved customer satisfaction. The platform is easy to navigate, with a wide range of products to choose from. The customer support team is also top-notch, always ready to assist whenever I have questions or concerns. Overall, Spocket has made dropshipping a breeze, and I highly recommend it to anyone looking to streamline their business operations and deliver exceptional service to their customers.

The WoW Store

Apr 27, 2024 on Shopify

I am using it and I think they have premium products.

PRETTYBYTHEPENNY

Apr 27, 2024 on Shopify

Love it

My Store

Apr 27, 2024 on Shopify

Good

The Sassi Pink Collection

Apr 26, 2024 on Shopify

Oh La'La' Boutique

Apr 26, 2024 on Shopify

I love ordering my products through spocket for my online store.

Heyday Outlet Home Decor Plus

Apr 25, 2024 on Shopify

so far i love the product selection and ease of use on the website. hoping shipping and quality is just as good

The Cabin Emporium

Apr 23, 2024 on Shopify

Brilliant

DOWNTOWN FASHION & BEAUTY BAR

Apr 23, 2024 on Shopify

ggpg

We got it

Apr 23, 2024 on Shopify

Beauty Blueprint

Apr 23, 2024 on Shopify

Great service and support

Ellbos

Apr 23, 2024 on Shopify

I like Spocket, the most important thing is the support team which is available always. Ill keep working with them.

NixFair

Apr 23, 2024 on Shopify

Always helpful