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Customer reviews: Spocket:US/EU Dropshipping POD

Develop by Spocket

Reviews (6,813)

Overall rating
4.7

What Merchants Think

Merchants generally perceive "Spocket:US/EU Dropshipping POD" as a user-friendly and reliable dropshipping application. It's praised for offering a seamless integration with Shopify, a wide selection of high-quality products, and notably faster shipping times, particularly for products sourced from US and EU suppliers. However, some users experienced issues with customer service and pricing, although these concerns were less frequent.

Key Strengths

  • Faster shipping times compared to other platforms, with many orders fulfilled within 3-5 business days.
  • Wide variety and high quality of products, particularly from US and EU suppliers.
  • Seamless integration with Shopify, making product import and order management straightforward.
  • Responsive and helpful customer support.
  • User-friendly interface that simplifies the dropshipping process, even for beginners.
  • Options for branded invoicing and ordering samples to test product quality beforehand.

Common Concerns

  • Higher subscription and product costs, which might affect profit margins.
  • Occasional technical issues such as synchronization problems or app unresponsiveness.
  • Reported difficulties in handling refunds and cancellations.
  • Some users expressed dissatisfaction with the availability of free plans and trial policies.
  • Issues with pricing transparency and additional charges.

Final Thoughts

Overall, "Spocket:US/EU Dropshipping POD" receives positive feedback for its reliable performance, high-quality product offerings, and efficient shipping services, making it a strong choice for dropshipping entrepreneurs focusing on the US and EU markets. Despite a few concerns regarding pricing and occasional technical challenges, the app's strengths, particularly its integration capabilities and customer support, make it a valuable asset for scaling a dropshipping business.

MY STORE El_emam

Jun 07, 2024  on Shopify

amazing

Cloud8

Jun 06, 2024  on Shopify

The suppliers has everything we need for supplying our stores

Mensuas

Jun 06, 2024  on Shopify

Plug and play option for suppliers and retails to dropshipp the products. Very easy to use, and 0 fees for the suppliers. I recomend this app to everyone

My Store

Jun 05, 2024  on Shopify

Communication and guidance are the key to prosperity. In my opinion you all have maxed it and I would say you have excelled on this venture. Being that I am a newbie and an oldie at the same time your guidance has been a key factor on my development so far. Thanks again. Eleanor has achieved a 1000 % rating due to her follow ups and instructions.

Dolphin Shorts

Jun 05, 2024  on Shopify

easy and simple to use - nice GUI

My Store

Jun 05, 2024  on Shopify

Always on top of things and checking in on our progress.

Mybestfriend

Jun 05, 2024  on Shopify

Easy set up unbeilalbe products

Girards

Jun 05, 2024  on Shopify

great products. awesome service. highly recommend. Sprocket has definitely help boost sales. great shipping rates as well

The Eclectic Corner

Jun 04, 2024  on Shopify

Shipping with Spocket has been prompt. The products are high quality and are exactly as shown in photos. Customer service is excellent as well.

The Pose Boutique

Jun 04, 2024  on Shopify

I had a vendor that was not good, the product never shipped out and the vendor would not respond. Marianne was amazing. She tried all she could to help with the process and what was going on. She understood that having a small business how important it is for our customers to get great service from us and recieve their products as promised. It was so frustrating being a new business owner and wanting my customers experince to be great. Marianne understood this and did all she could to make this issue seem easy to deal with and put me at ease that spocket was there to help. She is amazing. She also gave me a free month do to the issues. I will be with Spocket as long as I am in business. Thank you Marianne.

Crenshaw

Jun 04, 2024  on Shopify

I would recommend sprocket because it's easy and they have great products and they're a great company and good customer service they care for the owner

MORNING GLORY LANE

Jun 04, 2024  on Shopify

very easy to use. great customer service.

Mz. Cherryi

Jun 04, 2024  on Shopify

Great App it's self explanatory very easy to use and supports all my drop shipping needs. Thanks

Gudimudi

Jun 04, 2024  on Shopify

Amazing service and new products

Home Essentials Liquidation

Jun 03, 2024  on Shopify

Easy to find products that fit your site's needs, and the filters make it easy to find exactly what you need.

My Store

Jun 03, 2024  on Shopify

This is amazing. I am newly start-up for dropshipping didnt know how to start, thru this apps, I get the best guidance. Thanks

Shanegys

Jun 03, 2024  on Shopify

Great service

B.Solutions

Jun 03, 2024  on Shopify

Great experience no issues to use and ever future are useful

Kings athletics

Jun 03, 2024  on Shopify

Hugh's store

Jun 03, 2024  on Shopify

I would recommend this app to anyone who would like the simplicity of having several products added to your Shopify Store, along with the work of shipping the products to your customers for you

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