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Customer reviews: Spocket: US & EU Dropshipping

Develop by Shopify

Spocket is a dropshipping app for Shopify that connects merchants with US and EU suppliers for faster shipping and high-quality products. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (533)

Overall rating
4.2

What Merchants Think

Merchants generally perceive "Spocket:US/EU Dropshipping POD" as a user-friendly and reliable dropshipping application. It's praised for offering a seamless integration with Shopify, a wide selection of high-quality products, and notably faster shipping times, particularly for products sourced from US and EU suppliers. However, some users experienced issues with customer service and pricing, although these concerns were less frequent.

Key Strengths

  • Faster shipping times compared to other platforms, with many orders fulfilled within 3-5 business days.
  • Wide variety and high quality of products, particularly from US and EU suppliers.
  • Seamless integration with Shopify, making product import and order management straightforward.
  • Responsive and helpful customer support.
  • User-friendly interface that simplifies the dropshipping process, even for beginners.
  • Options for branded invoicing and ordering samples to test product quality beforehand.

Common Concerns

  • Higher subscription and product costs, which might affect profit margins.
  • Occasional technical issues such as synchronization problems or app unresponsiveness.
  • Reported difficulties in handling refunds and cancellations.
  • Some users expressed dissatisfaction with the availability of free plans and trial policies.
  • Issues with pricing transparency and additional charges.

Final Thoughts

Overall, "Spocket:US/EU Dropshipping POD" receives positive feedback for its reliable performance, high-quality product offerings, and efficient shipping services, making it a strong choice for dropshipping entrepreneurs focusing on the US and EU markets. Despite a few concerns regarding pricing and occasional technical challenges, the app's strengths, particularly its integration capabilities and customer support, make it a valuable asset for scaling a dropshipping business.

Blossom and Blaze

Jul 26, 2025  on Shopify

That this app has winning products which helps beginners to find their products easily . I as a beginner felt easy to use this app,as support guides helped me in every step to select a product,import it and pushing to my store. I liked the products and the way I m enlighted from help guide

UniversProduits

Jul 26, 2025  on Shopify

je nespas utiliser cette application mais reponse a ma question super service merci au plaisir

PetHaven.se

Jul 23, 2025  on Shopify

Very good

Berkeley Haven

Jul 11, 2025  on Shopify

I am still learning the app and growing my store with inventory, as I navigate through the process, Eleanor has always been on top of my questions. Her responsiveness and knowledge base has made me feel secure in my decision to proceed with Spocket. I do wish the suppliers would have more art in stock, most have become sold out. But customer service has been excellent! Thank you Eleanor!

Blossom and Blaze

Jul 11, 2025  on Shopify

That this app has winning products which helps beginners to find their products easily . I as a beginner felt easy to use this app,as support guides helped me in every step to select a product,import it and pushing to my store.

Urban Avenue Shoppes

Jul 10, 2025  on Shopify

I love the supply chain options Spocket offers. The price is right on for the service my company receives from them. Their support is humanized and not scripted. They are very professional and quick to answer questions or concerns.

LOVELY LOTUS

Jul 08, 2025  on Shopify

What I love about this app is that whatever problem, issue or question I have is immediately answered or resolved. The techs are fantastic! I just had a wonderful experience with Eleanor, who was so very helpful, caring and encouraging. I’ve yet to have a bad experience and am sure I won’t.

Purely Picks

Jul 04, 2025  on Shopify

Seamless transactions and easy integrations. Love it.

Gear 4 The Hustle

Jul 04, 2025  on Shopify

I am new to dropshipping and have alot of questions. Sprocket chat agents always understand my question and gives me the info I need to make my business profitable. I recently reached out because I needed help calculating shipping charges. Not only did Irene answer my questions regarding shipping charges, but also told me about the Aliscraper tool to help me manage my products. Great service!

outdoorcookhouse.com

Jun 29, 2025  on Shopify

I had a fantastic experience working with Angelique for my Shopify store support. She was incredibly professional, knowledgeable, and attentive throughout the entire process. Angelique responded promptly to all my questions and provided clear, helpful guidance that made managing my store much easier. Her expertise and dedication truly stood out, and she went above and beyond to ensure everything was running smoothly. Thanks to Angelique’s support, my Shopify store performance improved significantly. I highly recommend her to anyone needing reliable and expert Shopify assistance!

Lavender Breeze Shop

Jun 29, 2025  on Shopify

Greate Customer Service.

SmartnessBuyShop

Jun 10, 2025  on Shopify

Hej Jag är nybörjare och har svårt att få försäljning,Men Spocket gör det ändå kul att gå till jobbet ,sällan man har en app som är så pålitlig .Jag kan varmt rekommendera Detta verktyg.

TravelandFun

Jun 08, 2025  on Shopify

opstarten was even lastig, maar erg goede hulp gekregen direct. Zelf telefonisch contact gehad om het probleem snel te verhelpen. Ik ga er nu mee aan de slag en hoop er nog langer gebruik van te maken

ONALUXE

Jun 05, 2025  on Shopify

evoL Branded

May 28, 2025  on Shopify

Great service! Marianne is amazing!

flashsendstore.com

May 17, 2025  on Shopify

Spocket has been the best help in launching my store. The platform is easy to use, the product selection is great, and the customer support team is quick and professional. Shipping is fast, especially to the US and EU, and everything integrates perfectly with Shopify. Highly recommended for any serious dropshipper!

Octi

May 16, 2025  on Shopify

There's 3 things I love about Spocket. 1. The products. They are high quality and at a very competitive price. 2. The UI. The UI is so smooth making it product pushes so seemless. It's not like other clunky platforms out there. 3. Customer Service. You guys are awesome! Keep it up. 5/5! Would recommend 120%.

Fisher's

May 13, 2025  on Shopify

love the app very easy to do

WORLDSHOP

Apr 30, 2025  on Shopify

I am active as a supplier on Spocket and have had a very positive experience so far. The platform offers good visibility for my products and gives me direct access to a large number of retailers worldwide. The upload process is clear, and communication with the support team has always been helpful and solution-orientated. I particularly appreciate the fact that orders are forwarded automatically and that the fulfilment process is efficient. In the future, I would like to see even more options for customising the product presentation and better filter functions for retailers, but overall it is a recommendable platform for suppliers who want to sell professionally.

Always Under Wellness

Apr 18, 2025  on Shopify

the 5 stars is for the customer service, Marianne is excellent! helpful and patient to guide me step by step.

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