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Customer reviews: Spocket: US & EU Dropshipping

Develop by Shopify

Spocket is a dropshipping app for Shopify that connects merchants with US and EU suppliers for faster shipping and high-quality products. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (533)

Overall rating
4.2

What Merchants Think

Merchants generally perceive "Spocket:US/EU Dropshipping POD" as a user-friendly and reliable dropshipping application. It's praised for offering a seamless integration with Shopify, a wide selection of high-quality products, and notably faster shipping times, particularly for products sourced from US and EU suppliers. However, some users experienced issues with customer service and pricing, although these concerns were less frequent.

Key Strengths

  • Faster shipping times compared to other platforms, with many orders fulfilled within 3-5 business days.
  • Wide variety and high quality of products, particularly from US and EU suppliers.
  • Seamless integration with Shopify, making product import and order management straightforward.
  • Responsive and helpful customer support.
  • User-friendly interface that simplifies the dropshipping process, even for beginners.
  • Options for branded invoicing and ordering samples to test product quality beforehand.

Common Concerns

  • Higher subscription and product costs, which might affect profit margins.
  • Occasional technical issues such as synchronization problems or app unresponsiveness.
  • Reported difficulties in handling refunds and cancellations.
  • Some users expressed dissatisfaction with the availability of free plans and trial policies.
  • Issues with pricing transparency and additional charges.

Final Thoughts

Overall, "Spocket:US/EU Dropshipping POD" receives positive feedback for its reliable performance, high-quality product offerings, and efficient shipping services, making it a strong choice for dropshipping entrepreneurs focusing on the US and EU markets. Despite a few concerns regarding pricing and occasional technical challenges, the app's strengths, particularly its integration capabilities and customer support, make it a valuable asset for scaling a dropshipping business.

Even Better Earth

Nov 05, 2025  on Shopify

I have been with other drop ship platforms. None are this fast and accurate and I missed something in my shop setup on my site and support was fast to be live and solved my issue in a few clicks. Doesn't get better than that.

TekFresh

Oct 27, 2025  on Shopify

I think it's great and I have access to a wider range of products and services

ReMastered by JennaLeah

Oct 24, 2025  on Shopify

The app is easy to learn to use, especially for beginners, Irene is the best! I have so many questions and she always seems to know the answers. I would have appreciated knowing that there was a limit to how many products you could import at the beginning AND that that meant EVEN if you change your mind, so lets say you delete a product and replace it with another product, EVEN if you haven't even sold any units, it doesn't matter. It still counted against my 25 imported items. This was very frustrating when I was just starting out and had not even sold one item yet! Things are getting better, though so we'll see how it goes. So far so good!

Venoras

Oct 17, 2025  on Shopify

Start2Finish

Oct 16, 2025  on Shopify

I'm very excited to work with spocket as their items are quality and so is the customer service with its subscribers

ALL THINGS MEN

Oct 08, 2025  on Shopify

First experience with customer support went very well. They answered all questions and put my mind at peace.

Glamour Grid

Oct 05, 2025  on Shopify

I am new to spocket but I will say they are absolutely wonderful and so helpful with any questions I have. They are so professional and never let you feel dumb for any questions asked

Start2Finish

Oct 03, 2025  on Shopify

This app is great and is highly recommended for its talent in customer service with great items to choose from that will really boost your store ,they are exquisite mainstream.

Belle Muod

Sep 29, 2025  on Shopify

Walked me straight to resolving the issue and I was able to get the issue resolved immediately .

Pup & Cub Co.

Sep 23, 2025  on Shopify

Buytitude

Sep 11, 2025  on Shopify

Spocket is an amazing platform—so interesting and full of a wide variety of products that make it really fun and easy to explore and grow my store. What truly sets Spocket apart, though, is their incredible customer support. Angelique has been absolutely wonderful—always friendly, attentive, and ready to help. No matter when I reached out, she responded quickly and made everything clear and simple to understand. Her dedication and care make using Spocket feel effortless and enjoyable. I’m genuinely happy with the support I’ve received and feel confident recommending Angelique and the Spocket team to anyone looking for a reliable, professional, and genuinely helpful dropshipping experience!

Nadine Branch

Aug 31, 2025  on Shopify

So far I have like all the products on this platform to source from. I was sourcing on the $59.99 plan first tivset it up. My store is ready to publish. I'm now ready to open my store and take advantage of the promotion to move to the upgraded plan to let the party begin! Nadine

Acexarme

Aug 26, 2025  on Shopify

Estou a avaliar entrar e trabalhar com esta plataforma e vou experimentar 3 meses pelo menos... Excelente Suporte a todas as questões que coloquei e vamos em frente. Logo Verei os resultados convosco.

Bhakha

Aug 25, 2025  on Shopify

What sets Spocket apart is the speed and reliability of its suppliers. With EU and US-based warehouses, my customers receive their orders in record time, which has boosted satisfaction and repeat purchases. The automated order fulfillment saves me hours every week, and branded invoices add a professional touch that really elevates my store’s image. Customer support is responsive and helpful, and the curated product selection ensures I can confidently offer only top-quality items. Overall, Spocket is a must-have tool for any dropshipper looking to scale efficiently and professionally. Highly recommended!

THRIXINE

Aug 19, 2025  on Shopify

These people care about your business, want to see you succeed and are very professional when you need customer service. I highly recommend Spocket and dealing with Leah has been a pleasure.

Soul Love Scribbles

Aug 18, 2025  on Shopify

As someone who is just starting out with Spocket, I have nothing but good things to say. The experience is easy and user friendly, the customer service is very helpful and friendly. I'm very satisfied with my experience so far. This is such a useful tool for my online shop.

Fastlane City

Aug 15, 2025  on Shopify

Shop America 250

Aug 03, 2025  on Shopify

We encountered a series of complex technical issues that required expert intervention — the kind of issues that would be incredibly difficult for a novice to solve on their own. I was frustrated and overwhelmed, but the Spocket team remained calm, focused, and determined throughout.Thank you Grace, you were truly Grace under pressure! The team elevated my case quickly, diagnosed the root causes, and delivered a complete solution. What stood out most was their follow-through: Leah and Joe from their executive team personally reached out to ensure every detail was resolved, and even provided direct contact and support for the next steps. In a world where many companies say they value customer service, Spocket actually proved it. They didn’t just fix a problem — they turned a difficult situation into a positive experience. I’ll absolutely be recommending them to friends, partners, and colleagues. Five stars for service, professionalism, and commitment to getting it right.

VELLURA – Moda Feminina Urbana

Aug 01, 2025  on Shopify

I had an issue with an order and the Spocket team handled it perfectly. They resolved everything quickly and refunded me the full amount, showing they truly care about their users. The app works well and has great suppliers with fast shipping. I definitely recommend it to anyone looking for a reliable dropshipping partner. Thank you for the support! Thank you Eleanor

Technoto

Jul 29, 2025  on Shopify

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