Terrible app, terrible services and products. I switched to another app, they continue to charge me the monthly cost, because there is no DELETE PLAN button in the account and despite the reminders and the uninstallation of the app, they ignore every request. I will take legal action.

Spocket website becomes unresponsive frequently. Return policy does not transfer to shopify automatically, it is lot of work to move return policy for each product and not easy to maintain. Prices are too high for the product quality, branded items are cheaper than items avialable in spocket. Google ad comapin reject manyh product for advertising becuase issues with product images and product identification codes not available.

Unexpectedly really bad for Europe and specially indoor gardening

I cancelled the app on the 24 of October and spoket still put a payment through on the 9th of November. This is unacceptable

Honestly? I'm not satisfied AT ALL for several reasons. 1) Products are overprice 2) Search engine is broken, if you're gonna look up for an item most likely you will never find of what you're looking for. 3) Monthly subscription is too high comparing other drop shipping apps. 4) You have to be lucky to find a good quality product. 5) A lot of suppliers are using similar products. 6) They don't have vast amount of product collections. Spocket needs to upgrade their platform like literally. Don't take my words for it, give it a try, you will have a free trial to use first. Good-luck everyone.

Prices are very high and no way to contact Spocket. Vendors doesn't ship product on time.

I love that it asks this rating before I see the output

Bad customer service. If you forgot cancel a free trail, they would only refund 20% even if it's only minutes past the free trial.

On their pricing plan in shipify app store, It says; they have a free plan available but there is none. free trial and free plan is not the same . they have free trials but no free plan. False information is never a good deal my friends. Sorry that i don't trust this app anymore.

pas sérieux ! attention à tous !! ils prélévent même quand vous êtes désabonnés.

My experience with Spocket has been nothing short of infuriating. After canceling my subscription, they lured me into accepting a "free trial month" with the promise that my account would be automatically canceled afterward unless I chose to continue. Despite this clear agreement, they went ahead and charged me about €93 on October 19th for a service I didn’t want or use. Their customer support has been completely unresponsive, providing no solutions or explanations. I have already filed formal complaints with the Better Business Bureau and am actively working to spread awareness of this issue. On Trustpilot, I’ve seen many other users with the same problem, yet Spocket continues to ignore them. To make matters worse, many of their positive reviews seem fake, likely written by bots or artificial intelligence, as those accounts have only reviewed Spocket and nothing else. If you’re considering using Spocket, beware. Their billing practices are dishonest, and their customer support is practically non-existent. Don’t make the same mistake I did.

Unfair Billing and Poor Customer Service – Avoid! I signed up for Spocket's free trial and thought I had canceled before the trial ended. To my surprise, I was charged $299 USD without any clear notification. Their confusing cancellation process and lack of proper communication led to an unwanted renewal. When I reached out for a refund, Spocket refused, even though I had not used the service. They offered a free month, which was pointless since I had no intention of continuing. After researching, I found many others facing similar issues—unauthorized charges, deceptive practices, and poor customer support.You can check out the thread here: https://www.reddit.com/r/dropship/comments/ob83it/should_you_use_spocket/ Spocket's service feels like a trap. Be cautious if you’re considering using this platform. There are better and more transparent alternatives out there. IMPORTANT: if you’re still seeing this review, it means they never issued a refund, despite their kind reply to this message

i am unable to see first

For the products shipped from EU and shipped to EU, the shipment time being shown is 15-30 days. Hilarious!

I had a very disappointing experience with the fulfillment service Sprocket on Shopify. Despite their positive reviews, I would not recommend them. I was charged twice for a prebuilt store, but what I received was an empty template without products or customization. Their customer support was unresponsive and unhelpful, constantly saying they'd get back to me, but they never did. I decided to cut my losses after being charged for something I didn’t receive, but they then charged me $200 for a monthly subscription to a non-provided store. After months of back-and-forth, they promised a 50% refund, but seven months later, I still haven't received anything. Save yourself the time and frustration; avoid this service.

I strongly recommend that you do not download this software, it is really disgusting. There was obviously a 14-day free trial period, but after choosing it, I couldn’t cancel it at all. I uninstalled it after watching it for a few minutes after downloading it for the first time. But they still deducted my money, tried to cancel the subscription several times, but refused to return my money. It’s really disgusting.

I am having the worst time ever with Spocket's Tech and Customer Service. At the point, it seems I've been in contact with all their agents and bots. Yet none is able to help me move my account along. I opened the account a week ago and up till now, I dont have a working Shopify store. They deleted the wrong store and I have tried all I could to move things along - even opening another Shopify store at my own expense. unfortunately I paid for the Empire annual package and even though Im still within the 14 days trial, I can't get out without losing all that. I am a very small business hoping to start work as quickly as possible. 1 week is down and now no one is communicating with me. I have an account but no store to push all the products to. So no trading. I am really at my wit's end because I see all theses agents online and I write to them - respectfully - but I am being ignored. It seems no one knows what they are doing and I get conflicting advices from each of them! At this point, I just need to be able to cancel and get my money back. What could be improved? Tech Support and Customer Service.

Garbage platform. Customer service is painfully slow. Don't let the fancy purple paywall convince you this is a good platform. They automatically set seller processing and shipping times to 1 day, so that they appear to ship orders fast when in reality it takes 2 weeks. Even the sellers weren't aware of the 1 days processing time shown on their seller profiles. Each vendor can be found on Oberlo or AliExpress. A lot of the sellers on Spocket are drop shipper's themselves. They have no protections in place for the seller or customer. You are just left to dry if something goes wrong.

Don't install this app! They have stole my money! I was trying the application in the free trial and decided to deinstall the app. This was before the trial ended, and they still wrote down money from my credit card! Thieves! Don't install this app!