What Merchants Think

Merchants generally find "SPD Split Payment & Deposit" to be a user-friendly and effective app for handling split payments and installment plans on Shopify. Notably, the app has been praised for its excellent customer service, which enhances user experience. While merchants appreciate the flexibility it offers at checkout, some have faced challenges due to Shopify's inherent limitations.

Key Strengths

• Easy to set up and use, with straightforward checkout implementation.
• Effective and responsive customer service, with specific praise for support team members like Anastasiia, Andrii, Artem, and Kensia.
• No fees associated with sales, beneficial for both merchants and customers.
• Helps increase sales by offering flexible payment options, particularly useful for high-value products.
• Provides various payment options, including split payments, deposits, installments, and more.

Common Concerns

• Incompatibility issues with some Shopify add-ons like Bold Product Options.
• Occasional delays in customer service responses, particularly concerning digital product sales.
• Lack of support for in-store POS usage, limiting the app to online sales only.
• Does not consider tax for split payments, affecting the checkout process.
• Some Shopify limitations, such as restrictions on discount codes with partial payments.

Final Thoughts

"SPD Split Payment & Deposit" is well-received by merchants for its straightforward and efficient functionality, coupled with outstanding customer support. While some issues relate to Shopify limitations, the app is largely praised for improving the shopping experience by offering flexible payment options. It is recommended for Shopify users looking for a robust solution to manage split payments effectively.