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Customer reviews: SPD Split Payment & Deposit

Reviews (98)

Overall rating
4.7

What Merchants Think

Merchants generally find "SPD Split Payment & Deposit" to be a user-friendly and effective app for handling split payments and installment plans on Shopify. Notably, the app has been praised for its excellent customer service, which enhances user experience. While merchants appreciate the flexibility it offers at checkout, some have faced challenges due to Shopify's inherent limitations.

Key Strengths

  • Easy to set up and use, with straightforward checkout implementation.
  • Effective and responsive customer service, with specific praise for support team members like Anastasiia, Andrii, Artem, and Kensia.
  • No fees associated with sales, beneficial for both merchants and customers.
  • Helps increase sales by offering flexible payment options, particularly useful for high-value products.
  • Provides various payment options, including split payments, deposits, installments, and more.

Common Concerns

  • Incompatibility issues with some Shopify add-ons like Bold Product Options.
  • Occasional delays in customer service responses, particularly concerning digital product sales.
  • Lack of support for in-store POS usage, limiting the app to online sales only.
  • Does not consider tax for split payments, affecting the checkout process.
  • Some Shopify limitations, such as restrictions on discount codes with partial payments.

Final Thoughts

"SPD Split Payment & Deposit" is well-received by merchants for its straightforward and efficient functionality, coupled with outstanding customer support. While some issues relate to Shopify limitations, the app is largely praised for improving the shopping experience by offering flexible payment options. It is recommended for Shopify users looking for a robust solution to manage split payments effectively.

Ken White Collection LLC

Mar 06, 2025  on Shopify

Definitely recommend this app! It is amazing for those of us who offer deposits and want to offer split payments‼️ 9/10 Valerii w/ Support was amazing as well as I made a suggestion about a way that some of us who do custom work could utilize the app even more so I hope to see those improvements or at least those improvements considered and I appreciate Valerii for listening and taking it tomorrow consideration!!! I plan to use this all forever now.

Sleep in Africa

Feb 18, 2025  on Shopify

The application is great so far! It's really user-friendly, I can't wait for my customers to use it. I received an amazing support from Anastasiia from the customer service. She was really helpful!

Run Like a Girl_ca

Jan 22, 2025  on Shopify

So far this app is very easy to set up. Straight forward at the checkout, customer service has been quick and helpful and I like how I can decide how many payments the split payments will be.

Simple Creations By T

Jan 20, 2025  on Shopify

Helped me quickly and efficiently! I’m happy with this purchase.

Hey Exhibitions

Jan 19, 2025  on Shopify

great service

Lightsatwholesale

Jan 05, 2025  on Shopify

So easy to use and implement. Great instructions and fantastic support from Anastasiia for the questions I had. Plus, I love that there aren't fees associated with sales.

Fab’Coaching

Dec 05, 2024  on Shopify

Très bon service ! Je suis satisfait !

Irlanda Cabanas

Dec 05, 2024  on Shopify

Hubieron algunos problemas pero los solucionaron rápidamente, el servicio de atención es muy efectivo.

PortraitSpider

Dec 04, 2024  on Shopify

Thiamar.com

Nov 17, 2024  on Shopify

Le service client est très efficace, serviable et disponible.

Eddycrest Sewing Furniture

Nov 14, 2024  on Shopify

The team was great helping us set everything up in our store. Anastasiia was great to liason with us the development to ensure the app worked in our Shopify theme. We have been live with the app for 3 days and already converted 2 customers. Since our product is a high value item, it really helps to have the installment payment available.

UNIVEA

Nov 11, 2024  on Shopify

Service client au top, application fonctionnelle en plus d’une assistance réactive et là pour vous accompagner ! Un grand merci à Andrii, qui a résolu mon problème à la perfection !! Je recommande.

Get Like New

Nov 07, 2024  on Shopify

wonderful service

Isabelle Fitzgerald Official

Nov 06, 2024  on Shopify

Great !!

Briliantz

Oct 13, 2024  on Shopify

Excellent service client je ne peut que recommander cette application. Permet le payement en plusieurs fois ou avec plusieurs moyen de payements différents. Pour augmenter ses ventes c'est super!

Monica Tolan The Skin Experts

Aug 28, 2024  on Shopify

Maryna was very helpful with my queries

Gatherers' Tavern

Jul 31, 2024  on Shopify

Though there are some limitations to the Shopify API itself, they still explained to me nicely and get the things I needed done regardless.

Happy Giggles

Jul 31, 2024  on Shopify

Split Payment & Deposit SpurIT is a Shopify app designed to offer customers more flexible payment options at checkout. It allows for features like split payments, deposits, installments, and more, potentially leading to increased sales and improved customer satisfaction.

Miss Mayfly Women's Fishing and Wading Gear

May 07, 2024  on Shopify

Support was very helpful and quickly fixed a quirk in my theme that was interfering with Split payment widget. Artem was very helpful in making sure the app was fine tuned before ending our chat. My customers are delighted to have deposit payment and split payment options.

Maliya

Mar 14, 2024  on Shopify

I highly recommend this app to any business looking to improve their payment processes and customer experience. I'm so impressed with the quality of service and support I received from the team! And I particularly want to highlight Artem's friendly support. He was always quick to respond to my questions and provided clear, helpful guidance whenever I needed it.

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