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Customer reviews: SPD Split Payment & Deposit

Develop by Shopify
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Reviews (104)

Overall rating
4.8

What Merchants Think

Merchants generally find "SPD Split Payment & Deposit" to be a user-friendly and effective app for handling split payments and installment plans on Shopify. Notably, the app has been praised for its excellent customer service, which enhances user experience. While merchants appreciate the flexibility it offers at checkout, some have faced challenges due to Shopify's inherent limitations.

Key Strengths

  • Easy to set up and use, with straightforward checkout implementation.
  • Effective and responsive customer service, with specific praise for support team members like Anastasiia, Andrii, Artem, and Kensia.
  • No fees associated with sales, beneficial for both merchants and customers.
  • Helps increase sales by offering flexible payment options, particularly useful for high-value products.
  • Provides various payment options, including split payments, deposits, installments, and more.

Common Concerns

  • Incompatibility issues with some Shopify add-ons like Bold Product Options.
  • Occasional delays in customer service responses, particularly concerning digital product sales.
  • Lack of support for in-store POS usage, limiting the app to online sales only.
  • Does not consider tax for split payments, affecting the checkout process.
  • Some Shopify limitations, such as restrictions on discount codes with partial payments.

Final Thoughts

"SPD Split Payment & Deposit" is well-received by merchants for its straightforward and efficient functionality, coupled with outstanding customer support. While some issues relate to Shopify limitations, the app is largely praised for improving the shopping experience by offering flexible payment options. It is recommended for Shopify users looking for a robust solution to manage split payments effectively.

Waqting

Jan 27, 2026  on Shopify

Was a bit skeptical reading the reviews on this app, Zia helped me a lot for for customizations I wanted to make. Just downloaded it today, will be back to update this review but so far so good.

Tgtechworld.online

Jan 22, 2026  on Shopify

Jernigan Nutraceuticals

Jan 15, 2026  on Shopify

Great App

bigeshop

Jan 15, 2026  on Shopify

Great app, works within 5 minutes of installing it. And the support is fantastic.

Presofa - Refurbished Banken

Jan 14, 2026  on Shopify

Perfect personal customer service!

area77-nieuw

Dec 17, 2025  on Shopify

Zeer tevreden over de support. Altijd vriendelijk en zeer bekwaam. Ze hebben voor vrijwel alles een oplossing!

Schedoni Modena

Dec 17, 2025  on Shopify

Good assistance

FriggHome

Dec 02, 2025  on Shopify

Support ultra efficace et réactif

Doula Trainings International

Nov 18, 2025  on Shopify

QuantumRife

Nov 14, 2025  on Shopify

Staff is helpful and friendly, this app has paid for itself with the increase in orders

Eartha.life

Nov 06, 2025  on Shopify

Wonderful app and exceptional customer service! The deposit and split payment function will allow us to launch higher price point products with a higher conversion rate. Awesome! Maryna from their support team handled all my questions / made sure everything was working perfectly. She even went above and beyond and helped me with another app. Thank you so much highly recommend!

G-Talent.Net

Oct 29, 2025  on Shopify

Muy buena experiencia. Un soporte al usuario eficiente y amable

Futurestore

Oct 17, 2025  on Shopify

Amazingly helpful and patient with me being slow to understand on how to integrate the app and use it on my website, absolutely amazing service by Javid

Black Hills Health Retreat

Oct 14, 2025  on Shopify

Very responsive support. I was able to ask questions during the install and receive my answers in moments. SPD Split Payment is incredible nimble and flexible. Money and payment collection can be a tough subject. Black Hills School of Massage needed a way to allow students to pay an initial tuition deposit and then pay the remaining balance over several months. I am very grateful to Val and the team :) You allow us to focus on the students and not worry about payment collections and back-office administration.

Petal Collective

Oct 14, 2025  on Shopify

omlifestyle

Oct 07, 2025  on Shopify

Is a little tricky but Val helped me a lot and solves the problems! Very nice app

The Glass Station Studio and Gallery

Oct 02, 2025  on Shopify

Great customer service. When there wasn't a resource for customizing the customer confirmation email the rep listened to my idea and said they would discuss with their team. It's wonderful that the SPD team is willing to hear and collaborate with it's app users to create a better experience.

A Colorful Farmhouse

Sep 24, 2025  on Shopify

Had a small issue with the set up in my store. Reached out to the app support and Javid was able to resolve the issue quickly and was a lot of help! Really appreciate his help!!

The Glass Station Studio and Gallery

Sep 19, 2025  on Shopify

Super easy to install! Ran into an issue with another app interfering and the dev team was extremely helpful and fixed everything! Great customer service.

Jewels by Grace

Sep 11, 2025  on Shopify

Javid was quick to assist and help with our needs!

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