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Customer reviews: SPD Split Payment & Deposit

Reviews (98)

Overall rating
4.7

What Merchants Think

Merchants generally find "SPD Split Payment & Deposit" to be a user-friendly and effective app for handling split payments and installment plans on Shopify. Notably, the app has been praised for its excellent customer service, which enhances user experience. While merchants appreciate the flexibility it offers at checkout, some have faced challenges due to Shopify's inherent limitations.

Key Strengths

  • Easy to set up and use, with straightforward checkout implementation.
  • Effective and responsive customer service, with specific praise for support team members like Anastasiia, Andrii, Artem, and Kensia.
  • No fees associated with sales, beneficial for both merchants and customers.
  • Helps increase sales by offering flexible payment options, particularly useful for high-value products.
  • Provides various payment options, including split payments, deposits, installments, and more.

Common Concerns

  • Incompatibility issues with some Shopify add-ons like Bold Product Options.
  • Occasional delays in customer service responses, particularly concerning digital product sales.
  • Lack of support for in-store POS usage, limiting the app to online sales only.
  • Does not consider tax for split payments, affecting the checkout process.
  • Some Shopify limitations, such as restrictions on discount codes with partial payments.

Final Thoughts

"SPD Split Payment & Deposit" is well-received by merchants for its straightforward and efficient functionality, coupled with outstanding customer support. While some issues relate to Shopify limitations, the app is largely praised for improving the shopping experience by offering flexible payment options. It is recommended for Shopify users looking for a robust solution to manage split payments effectively.

Ken White Collection LLC

Mar 06, 2025  on Shopify

Definitely recommend this app! It is amazing for those of us who offer deposits and want to offer split payments‼️ 9/10 Valerii w/ Support was amazing as well as I made a suggestion about a way that some of us who do custom work could utilize the app even more so I hope to see those improvements or at least those improvements considered and I appreciate Valerii for listening and taking it tomorrow consideration!!! I plan to use this all forever now.

Sleep in Africa

Feb 18, 2025  on Shopify

The application is great so far! It's really user-friendly, I can't wait for my customers to use it. I received an amazing support from Anastasiia from the customer service. She was really helpful!

Run Like a Girl_ca

Jan 22, 2025  on Shopify

So far this app is very easy to set up. Straight forward at the checkout, customer service has been quick and helpful and I like how I can decide how many payments the split payments will be.

Lightsatwholesale

Jan 05, 2025  on Shopify

So easy to use and implement. Great instructions and fantastic support from Anastasiia for the questions I had. Plus, I love that there aren't fees associated with sales.

Irlanda Cabanas

Dec 05, 2024  on Shopify

Hubieron algunos problemas pero los solucionaron rápidamente, el servicio de atención es muy efectivo.

Eddycrest Sewing Furniture

Nov 14, 2024  on Shopify

The team was great helping us set everything up in our store. Anastasiia was great to liason with us the development to ensure the app worked in our Shopify theme. We have been live with the app for 3 days and already converted 2 customers. Since our product is a high value item, it really helps to have the installment payment available.

UNIVEA

Nov 11, 2024  on Shopify

Service client au top, application fonctionnelle en plus d’une assistance réactive et là pour vous accompagner ! Un grand merci à Andrii, qui a résolu mon problème à la perfection !! Je recommande.

Briliantz

Oct 13, 2024  on Shopify

Excellent service client je ne peut que recommander cette application. Permet le payement en plusieurs fois ou avec plusieurs moyen de payements différents. Pour augmenter ses ventes c'est super!

Irlanda Cabanas

Sep 16, 2024  on Shopify

El servicio de atención al cliente es exageradamente lento. Si vendes producto digital esta app no sirve, porque de algún modo no marca el pedido como realizado y por lo tanto ni los cursos, ni los ebooks, guías... ningún producto digital descarga o se envía al cliente. Después de tenerme más de 4 horas, si, 4 horas, en el chat. No me han solucionado nada de nada. Y en vez de decirme que no sabían como solucionarlo. Me dicen que "he planteado una duda interesante" y cierran el chat, tras 4 horas... FATAL

Gatherers' Tavern

Jul 31, 2024  on Shopify

Though there are some limitations to the Shopify API itself, they still explained to me nicely and get the things I needed done regardless.

Happy Giggles

Jul 31, 2024  on Shopify

Split Payment & Deposit SpurIT is a Shopify app designed to offer customers more flexible payment options at checkout. It allows for features like split payments, deposits, installments, and more, potentially leading to increased sales and improved customer satisfaction.

Bossini Rwanda

Jul 01, 2024  on Shopify

Please advise does this have an option for In store? It seems to only work for our online sales, but not for our POS. Please let me know ... because that's not what we expected.

Miss Mayfly Women's Fishing and Wading Gear

May 07, 2024  on Shopify

Support was very helpful and quickly fixed a quirk in my theme that was interfering with Split payment widget. Artem was very helpful in making sure the app was fine tuned before ending our chat. My customers are delighted to have deposit payment and split payment options.

Mike's Bikes

Mar 25, 2024  on Shopify

This app does not consider tax, so its not helpful when the customer tender amount for one of the split payments is fixed!

Maliya

Mar 14, 2024  on Shopify

I highly recommend this app to any business looking to improve their payment processes and customer experience. I'm so impressed with the quality of service and support I received from the team! And I particularly want to highlight Artem's friendly support. He was always quick to respond to my questions and provided clear, helpful guidance whenever I needed it.

Kidsy

Mar 14, 2024  on Shopify

I am giving 4 stars just because their customer support team is excellent. I am not able to say the same thing for the product itself, but it is due to Shopify limitations. I suggest running a few test orders to see everything works for your shop.

AllSwell Creative

Mar 11, 2024  on Shopify

After trying so many apps, I finally found the one that is the right fit for what I need. Ilya, the customer support is very helpful as well.

JDM Smart Force

Mar 10, 2024  on Shopify

There is just one crucial request I have. If possible, could you please include the total amount after installment payments near the product price? This would make it even easier for customers to make a purchase. Other than that, it's truly a fantastic idea! You've managed to provide great value to customers

Captain’s Chest Bullion

Jan 04, 2024  on Shopify

A solid alternative to the generic pre-sale apps. This is much faster and does not require you to use a presale wizard each time you want to offer Presales Partial Pays Split pays Installment pays For your clients. You can choose to lump your presales into a specific collection by #tag and then you have a standardized policy for all of your presales or, you can customize product by product so that if you want some partial pay, and some all paid at once, you can specify those rules per product. What for the life of me I cannot seem to wrap my head around is a shopify flaw. Shopify will not allow any app extender/plug in to work with their cart. Scenario If you accept partial pay, regardless of anything else in the universe, Shopify robs you of the use of a discount code on that product. Period. This is nuts if you have tiered clients! Some Retail, some wholesale, some b2b. An additional reason this is paramount and a total lack of attention to retail is this WE must build in fees to cover Affirm Shop-pay Credit Card Fees So by that rule the client pays a higher price regardless of which advantage they choose. Shop pay 6% Credit card 3% Cash 0% Fee based transaction are real world. Shopify is a complete fail here. This app, imagine how robust your site would be with this app and the ability to either surcharge fee users or discount code Feeless Users?

Healing The Hyperbaric Way

Dec 27, 2023  on Shopify

I initially had issues with this app as it is not compatible with Bold Product Options. I did not know that until after months. It caused quite a bit of issues and took me many weeks to get paid my $9890.00. There customer service has been very through in helping get this resolved though. They have helped me move over to another app that is supposed to be compatible. I very much appreciate their customer service specifically Kensia is wonderful.

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