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Customer reviews: SparkLayer B2B & Wholesale

Develop by Shopify

Reviews (314)

Overall rating
4.8

What Merchants Think

Merchants generally hold "SparkLayer B2B & Wholesale" in high regard. It receives widespread praise for its comprehensive features that make it a valuable tool for managing both B2B and retail operations within a single platform. Many users appreciate its affordability compared to other high-cost solutions and commend the exceptional customer support which often exceeds expectations. However, there are occasional issues related to technical glitches and support availability due to time zone differences.

Key Strengths

  • Comprehensive B2B and wholesale features on a budget.
  • Easy integration with Shopify and other systems.
  • Outstanding customer service and support team responsiveness.
  • Simplifies B2B sales, often uniting wholesale and retail operations on one platform.
  • Highly customizable and flexible for various business needs.

Common Concerns

  • Technical glitches that occasionally require expert attention.
  • Support availability challenges due to time zone differences.
  • Some features under development; occasionally lacking immediate solutions.
  • Complexity in setup and navigation for non-technical users.
  • Instances of documentation or support material gaps.

Final Thoughts

While "SparkLayer B2B & Wholesale" is celebrated for its robust features and value for money, it also presents some technical challenges that may require diligence in overcoming. Nevertheless, the app's high level of customizability and extraordinary support make it a strong contender for any business seeking to optimize its B2B operations on Shopify. It is particularly well-suited for businesses aiming to streamline wholesale processes efficiently and cost-effectively.

MaximaEurope

Sep 17, 2025  on Shopify

Vertere Berlin

Sep 16, 2025  on Shopify

We started as a D2C brand but as our B2B business got bigger, we were looking for an easy solution to build a B2B shop that could ideally mirror our D2C shop, had some additional features for B2B customers and wouldn't require manually creating and updating each product from our catalogue. We tried some other (much more expensive) programs/apps that could connect to our Shopify account but we found most of them rather complicated, not really intuitive to use and not really flexible when it came to adjusting to our needs. That's why we were super happy when we discovered SparkLayer because it has all the functions we were looking for, is very easy to use and implement and keeps on improving constantly, eg. when it comes to new functions. However, the best part is their customer service because they are super fast and helpful and came up with solutions for any issue or idea we had so far. As the B2B shop is like a mirror or layer on top of the D2C shop, sometimes SparkLayer requires some creative work arounds, for example when it comes to hiding certain content that should only be visible to D2C customers and we would also love to see some additional functions and improvements, for example when it comes to placing preorders for products that are not launched on our D2C website yet but overall, we are very happy with this app and can only recommend it!

Yucca Fins

Sep 11, 2025  on Shopify

Great wholesale app and customer service.

Industrial Cleaners Direct

Sep 10, 2025  on Shopify

App is perfect for our operation! and Great Support!!!!

vetevo GmbH

Sep 10, 2025  on Shopify

Amazing app, covered exactly what we needed for the first stages of b2b and a lot of customizations are possible. Very helpful team, quick responses and super hands on. Highly recommend for everyone who wants to get a b2b store going.

Wild Animals

Sep 08, 2025  on Shopify

Great app, very customisable but also robust. Had all the features we needed to bring B2B Wholesale onto Shopify platform. Support is some of the best I received on Shopify. Would highly recommend.

Duffs4inc

Sep 05, 2025  on Shopify

As a newbie Shopify store owner, I needed a solution for our B2B requirements. After checking out all the apps and options, I found that SparkLayer was just what I was looking for! The onboarding process was super easy, and their support has been fantastic the whole way through. I definitely recommend SparkLayer to anyone thinking about Shopify and B2B sales.

Pure Country Weavers

Sep 05, 2025  on Shopify

We have partnered with SparkLayer for various stores. The experience has been outstanding in every way. The application is superb and meets our needs seamlessly for our B2B and Wholesale clients.

moroccantan

Sep 03, 2025  on Shopify

The whole team, especially Justas, has been incredible. With a major job for our team, their online chat support, as well as zoom support has been second to none and I couldn't recommend them more if you want to use a system like theirs for wholesale orders as well as Shopify. The system works just as they say and their setup and ongoing management is incredible.

Casa Costera Co.

Aug 29, 2025  on Shopify

10/10 experience with onboarding and daily use. Truly couldn't rec more. Daniel was a pleasure to work with!

Restorative Care of America, Inc.

Aug 26, 2025  on Shopify

The BEST B2B Platform on Shopify - Great Customer Support - If there were 10 stars, we would give them 10 stars.

Tonak-store

Aug 20, 2025  on Shopify

Forward Notion, LLC

Aug 09, 2025  on Shopify

This is a great app. Our dealers couldn't be more pleased with how easy this made placing orders. SparkLayer customer support is on top of it and always quick to help customize our integration. Thanks for making a great app SparkLayer Team!

Hermle North America

Aug 06, 2025  on Shopify

We are using SparkLayer to power our new wholesale store using just Shopify (not Plus). Excellent and feature packed B2B solution for an affordable price. There is a learning curve for using some of the features but they have an extensive knowledgebase with tutorials and very helpful support staff. Highly recommend so far!

Crystal Heaven London

Aug 05, 2025  on Shopify

A fantastic app thats affordable and super easy to use.

TLF Online Shop

Aug 01, 2025  on Shopify

Great app, awesome support!

ISSADA Cosmeceuticals

Jul 21, 2025  on Shopify

Quick and Efficient Customer Support

CompoCloset

Jul 21, 2025  on Shopify

So far the customer service for this app has been exceptional. Thank you to the whole team particularly Justas and Chris.

Youlavie

Jul 15, 2025  on Shopify

Sehr guter und schneller Support.

IODUS

Jul 10, 2025  on Shopify

A super practical application and a sub-board team at the top!

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