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Customer reviews: SparkLayer B2B & Wholesale

Develop by Shopify

Reviews (314)

Overall rating
4.8

What Merchants Think

Merchants generally hold "SparkLayer B2B & Wholesale" in high regard. It receives widespread praise for its comprehensive features that make it a valuable tool for managing both B2B and retail operations within a single platform. Many users appreciate its affordability compared to other high-cost solutions and commend the exceptional customer support which often exceeds expectations. However, there are occasional issues related to technical glitches and support availability due to time zone differences.

Key Strengths

  • Comprehensive B2B and wholesale features on a budget.
  • Easy integration with Shopify and other systems.
  • Outstanding customer service and support team responsiveness.
  • Simplifies B2B sales, often uniting wholesale and retail operations on one platform.
  • Highly customizable and flexible for various business needs.

Common Concerns

  • Technical glitches that occasionally require expert attention.
  • Support availability challenges due to time zone differences.
  • Some features under development; occasionally lacking immediate solutions.
  • Complexity in setup and navigation for non-technical users.
  • Instances of documentation or support material gaps.

Final Thoughts

While "SparkLayer B2B & Wholesale" is celebrated for its robust features and value for money, it also presents some technical challenges that may require diligence in overcoming. Nevertheless, the app's high level of customizability and extraordinary support make it a strong contender for any business seeking to optimize its B2B operations on Shopify. It is particularly well-suited for businesses aiming to streamline wholesale processes efficiently and cost-effectively.

Butcombe Wholesale Online

Dec 05, 2025  on Shopify

cliCHair.ch

Dec 02, 2025  on Shopify

I would like to express my satisfaction and gratitude toward the SparkLayer support team. The support provided to us during the integration of your B2B solution on our website was excellent. We particularly appreciated the team's provision of detailed and precise guidance, covering every setting and technical aspect of the integration process. The quick response time was notable, allowing us to proceed efficiently without delays. Furthermore, we were very pleased with the availability demonstrated, even on non-working days such as Sunday. We were constantly guided, and the integration of your B2B solution, which we consider highly professional, proceeded smoothly thanks to your assistance. Thank you again for your great service. We will recommend SparkLayer not only for its excellent product but also for the customer support provided.

Minisuki

Nov 26, 2025  on Shopify

Simply the best B2B app you can find!! A multitude of features, a polished design, an ultra-comprehensive and easy-to-use dashboard app. And to top it all off, a top-notch team: available, responsive, and efficient!!!

Oriana B

Nov 25, 2025  on Shopify

Sparklayer is an amazing app if you want to dive into wholesale without the hefty Shopify price tag. It is pretty straightforward to configure but when you run into problems, the team is very responsive and able to help. They also reached out when they noticed I hadn't been using it for a while so customer success is a really important part of how they work. I especially love Sparkie who, unlike other apps AI tools, actually seems to know what she's talking about. No false advice on app capabilities or sending you down the wrong road here. I've been really impressed with Sparklayer and would absolutely recommend.

Kaio-Dia B2B

Nov 18, 2025  on Shopify

Great app for managing a B2B shop. The system is simple and there are numerous settings. What's more, customer support is very responsive and efficient. If you're looking for a way to manage a B2B shop, I can't recommend this app highly enough.

Anaya

Nov 13, 2025  on Shopify

Best Patisserie

Nov 07, 2025  on Shopify

Love the app and the customer service is absolutely amazing!!

Buzzy Seeds

Nov 04, 2025  on Shopify

On boarding was easy, and once we got the hang of it, it was a breeze. The customer service is absolutely SPECTACULAR! They answered every single question we have had and helped us with anything that was out of our depth. Highly recommend!

Dry Brew

Oct 31, 2025  on Shopify

Quick response time from the support team and flexible options for our team's needs.

Ananda Elixirs

Oct 31, 2025  on Shopify

Incredible, value filled app and business to support the wholesale growth, directly on our website! highly Recommend!

Buzzy Seeds

Oct 28, 2025  on Shopify

Excellent customer service, very polite, professional and always received a quick response. Can't compliment the customer service enough!!

Cuisine du Domaine

Oct 24, 2025  on Shopify

Un probleme majeur de tag entre shopify et sparklayer a été résolu en 2 jours avec plusieurs tests effectués avec mon compte shopify tres personnalisé :)

TOPBRIGHT GmbH

Oct 17, 2025  on Shopify

Allied Hardware

Oct 17, 2025  on Shopify

Software is great and the support is attentive when you need something.

Fuza Wool

Oct 06, 2025  on Shopify

Excellent customer service

Gibson Athletic

Oct 02, 2025  on Shopify

The support team at SparkLayer makes set up and troubleshooting very easy! We are very happy with this app and look forward to seeing the growth of our B2B business.

feinedinge

Oct 01, 2025  on Shopify

Airofit Wholesale

Sep 19, 2025  on Shopify

The core functions are fantastic and the help and support (Especially from Justas) has been outstanding, both in assistance with setup and ongoing issues.

Animal Service

Sep 19, 2025  on Shopify

Une équipe de support au top et une application Wholesale intuitive et personnalisable pour le commerce B2B et B2C sur la même plateforme Shopify. Grosse dédicace à Ben B., Aldas, Chris and Cameron !

Stock México

Sep 17, 2025  on Shopify

Sparklayer gives us everything we need to deliver a first-class B2B experience—clean UX, powerful features, and rock-solid reliability. Support is outstanding (shout-out to Dom, Daniel, Chris and Sparkie team)—every request gets a fast, helpful response. Highly recommend to any company looking to take their B2B to the next level

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