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Customer reviews: Snowball: Affiliate Marketing

Reviews (223)

Overall rating
4.9

What Merchants Think

Merchants generally express positive experiences with "Snowball: Affiliate Marketing," praising its intuitive interface and ease of scaling affiliate programs. Many users highlight the exceptional customer support team, which enhances their experience and helps overcome initial learning curves. Merchants highly regard the app's ability to streamline affiliate and influencer marketing processes, making it an effective choice for businesses looking to grow their affiliate programs.

Key Strengths

  • Exceptional customer support, frequently praised by name (e.g., Mals, Mirna, Ani)
  • Intuitive and user-friendly interface
  • Efficient onboarding process
  • Robust functionality for managing affiliate and influencer programs
  • Continuous updates and improvements to features
  • Effective in scaling and organizing affiliate marketing efforts

Common Concerns

  • Initial setup and integration complexities, particularly with Klaviyo
  • Technical issues with certain integrations
  • Occasional delays in customer support response for specific cases
  • Unresolved features on the backend of the app

Final Thoughts

Overall, "Snowball: Affiliate Marketing" is well-received among merchants for its powerful tools and outstanding customer support. Despite some setup challenges and the occasional delayed feature, its benefits in promoting and managing affiliate programs make it a valuable tool for businesses. Merchants recommend it as a worthwhile investment for scaling affiliate marketing efforts.

Purrple Alien

Jul 31, 2024  on Shopify

Signed up for Snowball about 2 months ago but had some massive personal set backs in my personal life that pulled me away from being able to get things synched up and moving for our affiliate program. I finally got to diving into the platform over the last 2 days and this is hands down the best affiliate site I've come across. The customer support has been incredible and the tutorials and walk throughs have been such a game changer as I'm learning and understanding the platform. So stoked to be using Snowball. Cheers guys.

Solawave

Jul 24, 2024  on Shopify

Social Snowball is the best affiliate marketing app that we have used to date. With their automations and great onboarding our team has saved countless hours that are now used to source, onboard and activate more affiliates. Mals is invaluable: always available, quick to find solutions, and ready to go above and beyond for everyone. Zohaib and Noah jump in and you feel like they are an extension of your team.

Astroflav

Jul 21, 2024  on Shopify

Mal is the best Social Snowball rep ever! I am so impressed with how speedy she was to my inquiries and questions! She is very knowledgable about everything that she showed me and gave in depth instruction!

Merry Miner Soap Shoppe LLC

Jul 16, 2024  on Shopify

Snowball is a fantastic idea and very user-friendly. You'll be up on your feet in no time, but if you do need assistance, the support staff is exceptional. Performance of the app will vary by business, but if it fits your model, give it a try for a while and see if you can make things snowball!

onewith

May 16, 2024  on Shopify

Social Snowball has been a game changer for us right from the start. It's been amazing for our small business, helping us really get our influencer marketing to where it needs to be—efficient and streamlined like never before. What blows me away is the support. Seriously, it doesn't get better than this. Quick, helpful answers anytime we hit a snag? Yes, please! It's made everything so much smoother and more fun. There's no reason to shop for other influencer marketing apps - just go for Social Snowball!

KONO Nutrition

May 08, 2024  on Shopify

This tool is soooo easy to use and understand. When you have questions the support team is there to help! WELL worth the investment and they're constantly looking for ways to improve. By far one of the best shopify app experiences I've ever had. Thanks Snowball team!

Earrings by Emma

Apr 25, 2024  on Shopify

2024-04-25: So far so good. Customer service is great. I will try to come back and update my review once we have our program fully running and have some results.

Surreal UK

Apr 22, 2024  on Shopify

We recently switched to Social Snowball for referrals and affiliates and have been really pleased with the service so far! We've had quite a few questions with set up but the customer support from Mals has always been excellent. Any issues we've had have been resolved very quickly :)

Avenir Nutrition

Apr 19, 2024  on Shopify

If you're looking to scale up your affiliate marketing efforts, look no further. Also, support is fantastic. Shout out to Mals!.

NuStrips

Apr 13, 2024  on Shopify

Easy set up and great onboarding with Max & Mals. We're happy to be able to move away from out-dated alternatives.

Sleep.me

Apr 12, 2024  on Shopify

We've had a great experience onboarding with Social Snowball. They move very quickly and feel like an extension of our team!

High Steaks

Apr 09, 2024  on Shopify

Setting up Social Snowball has been a breeze thanks to their amazing support team. Ani has helped me every step of the way, remaining patient with me throughout the entire process. All of my questions were answered promptly and thoroughly by Ani. Really appreciate the attention and eagerness to help.

SANS Meal Bar

Mar 19, 2024  on Shopify

Onboarding process and initial testing has been great. Customer support is quick to respond and helpful. So far so good.

Hostage Tape

Feb 02, 2024  on Shopify

I have not tried the app yet, but I want to give a shoutout to the Snowball support team: always super-helpful and quick to fix any problems. Sincerely appreciate the efforts of this great team! Thank you!

Sour Strips

Feb 01, 2024  on Shopify

Everything from start to finish was SO easy and user-friendly, especially for our affiliates. It's incredible how well-organized the software is, so much so that it's basically hands-off once you get everything set up. Their reps were helpful and quick to answer any questions we had. I'd recommend Social Snowball to anyone looking to upgrade their affiliate marketing!

Javy Coffee

Jan 11, 2024  on Shopify

We really love Social Snowball! It's perfect for our business, and their team is just awesome to work with. Everything we need for our affiliate and even influencer programs is right here. Don't waste time looking elsewhere – Social Snowball has you covered!

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