There is a payment wall to check the product. I checked it, went on a call and we don’t like it because it was nothing different then we already using but charging 200$. I went on a call with Jared and we discussed that I will cancel it and I get a refund through Shopify, because we installed it there. As it’s already discussed and agreed I expect nothing else than a refund. But now they are holding back. High change that this money is gone for ever! Highly recommend other apps as uppromote or different once. Waist of money and apparently if you agreed on something they don't keep there word... DON'T DON'T DON'T

We had an issue. Social Snowball was proactive in resolving it - doing the right thing for the customer. We look forward to using the platform again.

Mirna and the team are incredibly helpful with answering questions and making sure our company fully understands how to get the most out of Social Snowball. The system itself is straightforward, and they’re consistently rolling out new features.

So far, so great! Awesome support during onboarding and setup. I'll write another review once we've lived with it a bit. I expect it to be fabulous.

Works well, does what its supposed to, but the funding options in Canada will cost you bank fees each time, and small startups will take a long time to have this pay for itself unless you are already generating significant sales per day or have a team dedicated to influencer hounding and/or are already gaining traction with content creators. I wouldn't suggest using this for new stores with modest budgets. Smaller pricing tier needed.

Great to work with, quick to respond and help if needed. Continually updating and adding to the product

The chat team is so helpful and responsive. We really appreciate their support! Special mention to Duaas.

Mirna on Customer Care was so helpful and took the time to answer all my follow up questions. She also arrange a 1-2-1 call with the team to clarify my questions. Thank you!

We’ve been using Social Snowball for a few weeks, and I’m impressed! It's intuitive and makes managing affiliate campaigns incredibly easy. The support team is quick to respond if you need help. It’s perfect for growing businesses that want to scale their affiliate marketing efforts efficiently. Highly recommend it!

We ran into some technical issues and our account manager Mals looped in Ani from their dev team who jumped on a call in the evening and helped resolve all of the issues plus more, and we did a follow up call the next day to ensure all was set up and running smoothly again. Super company and support!

This platform can be confusing at first but my Rep Zohaib was the most caring and genuine person I could have asked for. It seemed as though he really acres about the product and is going above and beyond of what I am asking to get set up and answer my questions.

Great platform for Affiliate marketing with good segmenting, analytics and process to payment. Support is second to none with ongoing learnings and optimisations. Shoutout to Mals for her continued support on the account and implementing clear structure and process as well as helping scale our business by 10x

Snowball has taken our Influencer programme to the next level. Very pleased with the help of customer service who is always available to help out with any questions.

I was about to leave Snowball, before reaching out to Customer Service. I didn't think it was the right platform me and my company, but Mirna from customer service reached out, asked me my needs and wants, and helped me get Snowball dialed in for my companies needs. Saved themselves a customer! 10/10 service.

Social Snowball has been an incredible platform to use. Seamless to onboard, use, and scale our affiliates. Mals has been THE BEST communicator on the Social Snowball team and helps us on a daily basis if we need questions answered. She took a call at 1AM EST the other day, lol! Social Snowball rocks.

Functionalities look great but I could not get it to work, very complicated and the support never got back to me.

This is a super cool tool that our company is so excited about. We had a few bumps as our website is headless but our rep Maxwell Lewis has done an amazing job supporting us all throughout the way! Such a helpful and great guy showing us all the features SS has to offer! Thank you Max :)

The support experience has been disappointing. I waited a month for the Klaviyo integration templates, which I still haven’t received. Despite not being able to use the platform due to the Klaviyo issue, I was billed and denied a refund. Additionally, setup is challenging, and the affiliate link cannot be used in TikTok post.

Easiest affiliate marketing software to use and it comes with excellent support. From day 1 they handled everything for us. They have also made multiple new updates since we started using the platform. We highly recommend this app.

Amazing affiliate tool! I have been in affiliate/influencer marketing for 10+ years and now run a brand and this tool is everything that I wish I had when doing affiliate marketing for other brands. And their team is amazing with on boarding and are always adding new features