Reviews: CW: WhatsApp Marketing & SMS

Customer reviews: CW: WhatsApp Marketing & SMS

Reviews (405)

Overall rating

4.8

5

63
4

3
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1

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What Merchants Think

The "CW: WhatsApp Marketing & SMS" app generally receives positive feedback from merchants. Customers appreciate its user-friendly interface, powerful features for WhatsApp marketing and automation, and exceptional customer support. While some users have expressed dissatisfaction with certain aspects of the app, many highlight its effectiveness in enhancing business communication and boosting conversions, especially when integrated with platforms like Shopify.

Key Strengths

Seamless integration with platforms like Shopify
User-friendly interface
Effective automation for WhatsApp campaigns and notifications
Engagement and conversion tracking with detailed analytics
Excellent customer support and responsive service team
Easy setup and quick onboarding process
Powerful tools for abandoned cart recovery and lead generation
Highly recommended for both small and large e-commerce businesses

Common Concerns

Issues with SMS delivery and charges without service
Some technical glitches with the WhatsApp web browser
Recent pricing changes affecting app functionality
Inaccurate integration with third-party apps like Judgeme

Final Thoughts

The overall reception of "CW: WhatsApp Marketing & SMS" is positive, with many businesses finding it an invaluable tool for improving customer interactions and campaign effectiveness through WhatsApp and SMS. Despite a few reported issues, particularly with customer support and pricing adjustments, it remains a recommended solution for enhancing marketing strategies and driving conversions for e-commerce stores.

Beautykaran

Jan 23, 2024 on Shopify

The Convertway Shopify app is a standout choice for SMS Marketing and WhatsApp Marketing. Its user-friendly interface has made it a breeze to use, significantly amplifying the impact of my marketing endeavors. With top-notch features like automation and analytics, it consistently ensures that my campaigns deliver outstanding results. This tool is indispensable for anyone looking to enhance their online store. I highly recommend it

FIG Living

Jan 18, 2024 on Shopify

I'm truly impressed by the exceptional performance and smooth operation of this application, especially when compared to other apps I've used before. Kudos to the outstanding team behind it. In my opinion, it stands out as the premier application for WhatsApp and SMS marketing, effectively enhancing customer retention. Aryan, their dedicated support member, deserves special recognition for his kindness and assistance. Collaborating with a brand that prioritizes customer respect is truly gratifying. The management has successfully curated an excellent team, and Convertway emerges as a powerhouse – an all-in-one solution for marketing.

Ambrosial

Dec 18, 2023 on Shopify

The Convertway is the ultimate SMS and WhatsApp marketing app for Shopify, seamlessly integrating both channels. Its intuitive interface, robust automation, and real-time analytics make it a game-changer. With top-notch customer support and security, it's my go-to for boosting conversions. The app excels in retentions and automations, ensuring the highest ROI on campaigns. A must-have for any Ecommerce brand looking to elevate their marketing strategy! ⭐⭐⭐⭐⭐