CW: WhatsApp Marketing & SMS logo

Customer reviews: CW: WhatsApp Marketing & SMS

Develop by Shipway

Reviews (405)

Overall rating
4.8

What Merchants Think

The "CW: WhatsApp Marketing & SMS" app generally receives positive feedback from merchants. Customers appreciate its user-friendly interface, powerful features for WhatsApp marketing and automation, and exceptional customer support. While some users have expressed dissatisfaction with certain aspects of the app, many highlight its effectiveness in enhancing business communication and boosting conversions, especially when integrated with platforms like Shopify.

Key Strengths

  • Seamless integration with platforms like Shopify
  • User-friendly interface
  • Effective automation for WhatsApp campaigns and notifications
  • Engagement and conversion tracking with detailed analytics
  • Excellent customer support and responsive service team
  • Easy setup and quick onboarding process
  • Powerful tools for abandoned cart recovery and lead generation
  • Highly recommended for both small and large e-commerce businesses

Common Concerns

  • Issues with SMS delivery and charges without service
  • Some technical glitches with the WhatsApp web browser
  • Recent pricing changes affecting app functionality
  • Inaccurate integration with third-party apps like Judgeme

Final Thoughts

The overall reception of "CW: WhatsApp Marketing & SMS" is positive, with many businesses finding it an invaluable tool for improving customer interactions and campaign effectiveness through WhatsApp and SMS. Despite a few reported issues, particularly with customer support and pricing adjustments, it remains a recommended solution for enhancing marketing strategies and driving conversions for e-commerce stores.

United Crafts Store

Aug 25, 2024  on Shopify

Great App for Retargetting and Boosting Conversion and the Team is Also Supportive

ka53mensclub

Aug 25, 2024  on Shopify

We’ve been using Shipway’s app and are impressed with its seamless integration. It’s an excellent tool for WhatsApp marketing, providing efficient and effective communication with our customers. The platform’s ease of use and powerful features have significantly enhanced our marketing efforts. Highly recommend it for anyone looking to streamline their WhatsApp interactions

Skinska

Aug 22, 2024  on Shopify

We have integrated The Convert Way app to our Shopify store and the results are amazing. In the span of a month we got 300+ new customers and we are able to retrieve 10 customers from the abandonment cart in just 2-3 weeks. Their flows and campaigns are very effective and easy to understand and implement. It's very useful and totally worth it!

The Oil Chemist

Aug 22, 2024  on Shopify

We at Oil Chemist have been using the Convertway app for several months, and it has become an invaluable tool in our marketing strategy. The platform is user-friendly, and its powerful features have allowed us to streamline our marketing campaigns effortlessly. The ability to segment our audience and tailor our messages has significantly improved our engagement rates. The analytics provided by Convertway offer deep insights, enabling us to make data-driven decisions that positively impact our ROI. The app’s customer support is exceptional, always prompt and helpful whenever we've needed assistance. Overall, Convertway has proven to be a game-changer for us, and we highly recommend it to any brand looking to enhance its marketing efforts.

My Clothing Treasure

Aug 22, 2024  on Shopify

Great app if you are looking for whatsapp marketing. This helps in generating leads swiftly and instant sharing of campaigns as per your need. Also a great tool for abandoned cart recovery and COD order verification.

aBeauty Shop

Aug 22, 2024  on Shopify

It is a great app for converting and keeping in touch with your customers. Complex but easy to use also.

Artisan Meats

Aug 21, 2024  on Shopify

The app is efficiently sending all the impotant notiications to my customers regarding their orders and has also helped me to recover some abandoned carts.

Ktein Cosmetics

Aug 20, 2024  on Shopify

Great Job :-)

Booster Water | Water, but better

Aug 20, 2024  on Shopify

great team has helped me a lot, especially thanks to Shivani and Ansh.

Foreva Culture

Aug 16, 2024  on Shopify

Amazing app. services are nice and very helpful

Baker & Baker

Aug 16, 2024  on Shopify

Best app for boosting sales. User-friendly interface, seamless Shopify integration, and includes automation tools, real-time analytics, and a responsive chatbot. really happy with it

Shivnaresh

Aug 15, 2024  on Shopify

Outstanding ROI and Support from The Convertway! We have been using The Convertway app for our WhatsApp marketing campaigns, and the results have been nothing short of exceptional! We've seen a significant boost in our ROI through the campaigns, making this platform a true game-changer for our marketing strategy. The support team especially Ms. Priti Bunkar from The Convertway has been fantastic, helpful and an valuable asset to the company —she has been there for every step of the way, helping us craft effective campaigns that resonate with our audience. Her expertise has made our WhatsApp marketing efforts incredibly successful. If you’re looking for a reliable solution to enhance your marketing efforts, The Convertway is the way to go. Highly recommended! -Team Shiv Naresh

Zexxus

Aug 13, 2024  on Shopify

Convertway has been a game-changer for our Shopify store! The integration was seamless, and their marketing tools have helped us reach more customers effectively through SMS and WhatsApp. The customer support is outstanding—they’re always quick to respond and provide valuable assistance. If you're looking to elevate your marketing strategy, Convertway is the way to go!

Aura Cosmetics

Aug 13, 2024  on Shopify

Convertway has been a game-changer for our Shopify store! The integration was seamless, and their marketing tools have helped us reach more customers effectively through SMS and WhatsApp. The customer support is outstanding—they’re always quick to respond and provide valuable assistance. If you're looking to elevate your marketing strategy, Convertway is the way to go!

Tzedek

Aug 03, 2024  on Shopify

Extremely profitable app, gave us very nice increase in revenue and profit. I highly recommend SMS marketing from TCW.

Claura Designs Pvt. Ltd.

Jul 18, 2024  on Shopify

The Convert Way app is fantastic for WhatsApp and SMS marketing! The chatbot is incredibly powerful and very easy to set up, making campaign management seamless and effective. Highly recommended!

Artsifee

Jun 27, 2024  on Shopify

The ConvertWay is an excellent application for Whatsapp & SMS Marketing. I have been associated with The ConvertWay since May 2024 and my experience has really been surreal. It's the number one app for increasing your brand connect with the clients. I am especially impressed with my Account Manager Mr. Amitash Degan for the services & support provided by him over the course of my journey with The ConvertWay. This app has really helped me to take my brand of Artsifee to the next level & I recommend this app to all online sellers for their Whatsapp & SMS marketing.

Quenchlabz

Mar 21, 2024  on Shopify

Overall great support with team and instant backend support and guidance for our business. I personally prefer to go for it.

Isthitos Apparels

Mar 20, 2024  on Shopify

The Convertway excels as a Shopify app for SMS and WhatsApp Marketing. With seamless integration, advanced automation, real-time analytics, and top-notch security, it's a game-changer for businesses aiming to enhance customer engagement, optimize campaigns, and ensure data protection. ⚡ #Ecommerce #MarketingPowerhouse

Giftoo.in

Mar 18, 2024  on Shopify

The TCW: SMS Marketing & WhatsApp app has revolutionized our Indian-based Shopify store. Unlike other options, TCW perfectly caters to our needs. It simplifies communication and marketing tasks, including order updates and promotions, specifically designed for Indian businesses. Its seamless integration with SMS and WhatsApp ensures direct customer engagement, vital in the Indian market. TCW's ability to address the unique requirements of Indian businesses sets it apart. It has significantly improved our store's communication strategy and marketing efforts. For Indian Shopify store owners seeking an efficient solution, TCW is the ultimate choice.

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