Jaded and Angie have been a great help in implementing this feature on our webshop. I find this app excellent—the customization is optimal, allowing for well branded pop-ups and effective loyalty program triggers. I highly recommend it.

Joanna is very prompt and supportive. Thank you

We've used Smile for years and it has proven to be a popular loyalty program for our customers. Recently when upgrading our Shopify theme, their support were prompt in responding to my questions regarding this upgrade and what impact it could have, ensuring we were also integrating Smile in the best way going forward. Special thanks to Ezra who personally handled my support ticket.

They are a big help and are available 24/7. they are top rated for a reason

Shelby was amazing to work with as I set up my SMILE program—friendly, knowledgeable, and incredibly helpful every step of the way. She made the whole process feel easy and even fun. Five stars!

Excited to start this, Jade was really helpful in helping us. Look forward to seeing how it goes

We have recently implemented this into our business. We were looking for a referral program to incentivize our customers. So far we have already seen some benefits of adding this to our shopify store.

Friendly customer service resolved a minor problem with some of my customers' points. Thank you!

Lynn helped me for a long time and helped me figure everything out I needed to know! So thankful for her hard work and dedication she never left the chat!

Very helpful customer service - actually able to chat with a real person and sort issue with a few clicks

Lynn was great! She helped me !

Angie was very good she dealt with my issue in a timely manner and treated it with urgency

Angie was great to work with. We've been loving smile for our customers!

We had some issues with the Smile.io app syncing to our Shoplify POS when it updates. It was easy enough to get help from Smile.io and they were able to figure out our problem within minutes! I can see why we choose you for our loyalty program!

Joana responded very fast, with the right answer, merci :)

Angie is a responsible staff as she constantly follows up with me regarding my enquiry and after following her instructions, i was able to resolve the issue successfully. Really appreciate her follow ups.

Support is quick if you need it and the program is easy to set up and use.

Customer service is always very helpful and quick to respond! Very user friendly!

We've had an amazing experience with Smile.io! The platform is user-friendly and offers powerful loyalty and rewards features that help us keep our customers engaged. A special shoutout to Ezra, who provided outstanding support throughout the process—ensuring that our VIP program was correctly set up and all customer tiers were properly adjusted. His expertise, responsiveness, and dedication made all the difference.

Very good app so far! It allows me to do what I need and Jade has been very helpful helping me out with some questions I had :)