So far, so good! We are switching from one Rewards Program to Smile, and Jade was wonderful with helping me overcome obstacles about starting, and Andreandana was helpful with answering a question we had about set up.

Very helpful and quick support. Love the features of Smile for our rewards program.

Very easy to ask questions and the answers aren't automated which would be VERY frustrating.

This app is easy to implement and customize with a variety of rewards for customers. The support team is quick to respond to questions with several solutions for our program.

This app is easy to set up since there is no coding needed, but customer service is very fast to respond if you have a question.

Great customer support. The app is working great!

Great customer service. Shelby was very knowledgeable and kinds. The app is easy to navigate. Wish I could change the name of the loyalty program and look of it without upgrading though.

We’ve been using Smile for our rewards program for over a year now, and I couldn’t be happier with the service. The customer support is exceptional—they consistently resolve any issues and respond to my inquiries quickly. A special shout-out to Erin, who went above and beyond in helping me with a recent discount issue. Her responsiveness and helpfulness truly made a difference. Highly recommend it!

Great platform that has given our customers a great buying experience and encourages repeat orders. The Support was very quick at assisting me with a query. Would recommend :)

The most comprehensive rewards app out there. Very easy to set up and blends seamlessly with any theme. Support is superb! Special thanks to Ezra, Maggie, Andreandana and Jade. The whole team is very responsive, provides first touch-point resolution and checks in if everything has been resolved. Highly recommended!

In the grind as a business owner, quick and simple solutions are vital! Hannah was very helpful and provided clarity by answering my question. This really gave me more confidence in using smile to better serve my customers to keep growing my business!

While trying to set up our loyalty program, I had a few questions about how to make it work on our checkout page. Ezra was very friendly and helpful in making it work. I'm looking forward to seeing how our company can grow with the Smile Loyalty program. Thanks again Ezra! Richie

I had a fantastic experience with Karen in customer service! She was incredibly helpful, patient, and went above and beyond to resolve my issue quickly. Her friendly attitude and professionalism made the process so much easier. Thank you, Karen

Karen from Smile made such a big impact on how we ran our business specially with her insight. She is 100% a caring and proffesional person to work with. She understands how business is ran and I 10000% recommend the smile app.