Easy to use app with everything you need for rewards. I had a couple of questions and Lynn helped me out right away. She was very friendly and had an answer to all of my questions. Amazing customer service is necessary for me when choosing an app. Highly recommended!

I have had all my questions answered in a timely manner. And when I was not able to answer back quickly, once I responded, another team member took over and knew what to do!

Absolutely love this product! The app is top-notch, and it has exceeded my expectations. It has elevated our website, we hope to continue to see upgrades to it. I would recommend this product for certain.

Lynn P was great to work with. Follwed up immediatly and was eager to help resolve my issue.

They were very helpful in helping me set up my account and making all the necessary changes. I really like their customer service. Extremely helpful.

Lynn P from the Billing/Technical support team was exceptional. Great service and prompt replies. She is so awesome and really deserves a raise. Pay her more

Lori was super helpful with all my questions on the VIP programs.

fantastic service by the team. thank you, Lynn and Ezra!

Lynn from customer support is very helpful and quick to react.

Lynn answered my question quickly and accurately, and followed up to make sure that I understood the instructions

We had nothing but issues with 3 other Loyalty Programs, and are so happy to say that Smile is the only app that ticks every box we need (and what we believe is the absolute fundamental features of a loyalty app to engage customers during purchasing and checkout). Well done Smile! And a special shout out to Lisa for all her help during the onboarding and my endless questions and need for support. Thank you so much for all your help Lisa!

Joana did great she give us a lot of input to optimise our smile program:)

Great app with lots of features. The support team is great, we made a mistake leaving the rewards program on during migration and had to remove all the points from the old customer orders. In just a few minutes they sent a csv file to zero everyone out. Excellent support!

Jonna is great. Solved my problem quickly. Great app Great Jonna

Shelby (Live Chat Representative) promptly and efficiently guided our team to quickly resolve an issue that one of our customers had with a referral by showing us where to go in the app. Great job!

resolved the query quickly and with clear instructions

Love this app, no issues at all over the past couple of years!

App is very user friendly and customer service assist in a timely fashion.