There are some things when setting up the program that may not be as straight forward as they seem. I am thankful for the step by step help on the backend.

Extremely satisfied with the customer service and speed of conversation. The demo was excellent, and our rep (Cole) was knowledgeable in the app and general Shopify information, which was especially helpful for our team, as we don't have technical staff on board. Excited to kick this program off for our customers.

easy to use, responsive support, great

Amazing app

Just installed and configured, so far so good. I like the flexibility and the ability to scale with little cost up front.

I am just launching the app so had a lot of questions during set up. Shelby was extremely quick to respond and helpful in guiding me through the process and what would work best for us!

I really appreciate the support that addresses customer issues right away. I highly recommend this website for anyone who needs points and referrals.

Great Customer Service!!

I recently had an excellent experience with Joanna from the Smile.io help desk. She was extremely helpful in addressing my queries and provided prompt responses that made the entire process seamless. Joanna's expertise and quick replies ensured that I received the assistance I needed without any delays.

Smile's customer service is great. We hope to offer varied points-to-discount redemption options for each VIP tier in the future, allowing each tier a different maximum discount achievable through points.

Shelby was very helpful, app works well

Smooth setup and seamless execution of dispersing and redeeming points for our customers!

a good app for your store's customer retention

Great experience so far, has all the features we needed and at a more competitive price than some other options. Lynn was incredibly helpful with any questions I had during the set up process they seem to always be online!!

Shelby was extremely helpful in answering our questions as we get Smile up & running for our company!