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Customer reviews: Sherpas: Smart SEO

Develop by Sherpas Design

The Shopify Smart SEO App helps merchants optimize their online stores for search engines, improving visibility and traffic. This review covers its features, pros, cons, and real user experiences to help you decide if it’s the right tool for your business.

Reviews (840)

Overall rating
5

What Merchants Think

The "Sherpas: Smart SEO" app receives overwhelmingly positive feedback from merchants. Users praise its user-friendly interface and comprehensive suite of SEO tools, which significantly improve their Shopify stores' search engine visibility. The customer support team, especially members like Radoslav and Todor, is frequently highlighted for their promptness, knowledge, and genuine willingness to assist, making for an impressive all-around customer experience. Merchants appreciate the time efficiency and effectiveness offered by the app, making it a highly recommended choice for SEO enhancement.

Key Strengths

  • User-friendly interface, easy to navigate even for non-tech-savvy users
  • Outstanding customer service, with quick responses and effective problem-solving
  • Automated SEO optimizations that save time, such as meta-tags and alt-text generation
  • Comprehensive guides and tutorials to assist setup and usage
  • Integrated tools for managing structured data and improving site speed
  • Flexible pricing plans with valuable features even in the free version

Common Concerns

  • Some users report issues with the automation features failing over time
  • Certain functionalities, like alt attributes and JSON-LD, perceived as basic
  • Pricing is considered a bit high for smaller stores
  • Limited options for automating advanced meta-data tasks
  • Occasional difficulties with Google Search Console integrations

Final Thoughts

Overall, "Sherpas: Smart SEO" is well-regarded among Shopify merchants for its robust feature set and exceptional customer support. While there are a few areas of improvement, particularly concerning advanced automation functions and pricing for smaller shops, the app's benefits in enhancing SEO and saving merchant's time are undeniable. This app remains a valuable tool for businesses looking to improve their online visibility and manage their SEO effectively.

Naturally Complete

Oct 27, 2024  on Shopify

I love this app; it has saved me hours of work. It does all this it describes. Customer service is great. I highly recommend Smart SEO. Get it!

MAIDEN / METAL

Oct 27, 2024  on Shopify

Radoslav was very helpful. He went above and beyond to answer all my questions and took the time to explain everything.

Eclipse Threads

Oct 27, 2024  on Shopify

Excellent customer service!! The app is great, I’m not ready to sue the full capabilities of the app but I still recommend to anyone needing SEO help! I will continue to use free version until!

Arcwell

Oct 25, 2024  on Shopify

The platform is incredibly user-friendly, even for those with limited technical knowledge. The intuitive interface and clear guidance make it easy to optimize my website and track results. But what truly sets Smart SEO apart is the exceptional customer support. The Sherpas Design team is incredibly responsive and knowledgeable. They're always ready to assist with any questions or issues, ensuring a smooth and efficient experience. If you're looking to boost your website's visibility and drive organic traffic, I highly recommend giving Smart SEO a try. It's a powerful tool that delivers results.

Bathroom Panels Direct

Oct 24, 2024  on Shopify

The Smart SEO team is truly outstanding! I reached out to Radoslav for some advice, and he went above and beyond, spotting other issues I hadn’t even noticed. I wish I could rate them higher than 5 stars!

Kaijae Designs

Oct 24, 2024  on Shopify

Radoslav was very helpful in sorting out and explaining the indexing problems I had with Google. I am happy I reached out to Smart SEO for help.

Gustharts

Oct 24, 2024  on Shopify

Had multiple issues with a new site and GMC here in the UK. Radoslav didn't just show me he fixed the issues there and then in super quick time and informed me of other apps causing issues with the site. 100% worth the monthly fee for the service given

The Lifestyle Lab

Oct 24, 2024  on Shopify

Sherpas: Smart SEO has truly transformed our SEO strategy! From the start, their team showed remarkable dedication and expertise, diving deep to understand our business goals and crafting customized solutions that deliver real results. Radoslav, our customer service representative, has been exceptional—responsive, knowledgeable, and always proactive in addressing our questions and providing insightful updates. Thanks to his support and the team's strategic approach, we saw significant improvements in our rankings within just a few months. Their transparent reporting, actionable recommendations, and data-driven strategies have made a noticeable impact on our ROI. Partnering with Sherpas: Smart SEO and working with Radoslav has been one of our best choices for online growth. Highly recommend them to anyone looking to elevate their SEO!

OmAyur Wellness

Oct 24, 2024  on Shopify

They have great customer service and willing to guide you especially on Coding. I like their prompt response and extraordinary features especially the JSON -LD for faqs and meta tags for special pages. Very highly recommended app for SEO in Shopify.

Deorum Ski Co

Oct 21, 2024  on Shopify

Easy and quick way to manage SEO. Had a small issue from some old code and the support team fixed it within a few hours, they were awesome.

Hunters Fine Jewellery

Oct 21, 2024  on Shopify

Very pleased with this service. The help I am getting from the app is excellent. It’s prompt and helpful.

Loquet

Oct 16, 2024  on Shopify

I have downloaded this App yesterday and have reached out to support to understand couple of points, they have been so helpful and supportive with our free trial. Very knowledgeable and quick answers. We are really happy to have picked this app so far.

Quail Direct

Oct 13, 2024  on Shopify

Very simple and easy to use and navigate for someone like me (store owner, non-developer). We had an issue with store theme and bad links. It was preventing us from using Google Merchant Centre. Radoslav kindly identified the problem, offered to go into our back end and fix it. He dedicated around 20 mins working directly on our problem.. now that's what I call service! Thanks Radoslav and team, you guys are genuinely good business people and you run a very clean and decent app. A million stars!!!!!

Chimart · Zenstyle

Oct 13, 2024  on Shopify

I had a great experience using Sherpas: Smart SEO. The app offers a comprehensive suite of SEO tools that make optimizing my Shopify store much easier. From keyword analysis to improving site speed, the platform provides useful insights that are easy to implement. I especially appreciate the user-friendly interface, which guides you through each step of the SEO optimization process, even if you're not an expert. My site's rankings have seen a noticeable improvement since using this app, and customer support has been responsive and helpful whenever I had questions. Highly recommend Sherpas: Smart SEO for anyone looking to boost their store's search engine performance!

EFACTORY

Oct 10, 2024  on Shopify

Kann ich nur empfehlen! Top Kundenservice! Ein Muss, wenn man sein SEO auf das nächste Level bringen will.

Toning Pro

Oct 09, 2024  on Shopify

I am more than impressed with the customer service from Tudor. Thank you for your proactiveness, support and guidance in helping us improve our SEO. Thank you again.

FitTech Spot

Oct 08, 2024  on Shopify

Absolutely Exceptional Service! I had the pleasure of working with Radoslav to solve several complex issues on my Shopify store, and I couldn't be more impressed. From the very start, he was professional, knowledgeable, and incredibly patient as he guided me through each step with ease. His attention to detail and deep understanding of Shopify's platform made a huge difference in optimizing my store. Radoslav went above and beyond in addressing my concerns, providing clear explanations and efficient solutions. Thanks to him, my store is now running smoothly, and I've gained valuable insights that will help me manage things more effectively moving forward. If you're looking for someone who genuinely cares about your success and will work tirelessly to ensure everything is perfect, Radoslav is your guy! I highly recommend his services and can't thank him enough for all his help. 5 stars – Truly exceptional experience!

Marwa Jewels

Oct 07, 2024  on Shopify

Great customer service, easy usage instructions . Recently dealt with Radoslav who was very helpful with my inquiry.

Loveweld

Oct 07, 2024  on Shopify

The app is intuitive and works as expected. Their support team is very responsive and provides not only answers but also recommendations. Thus far my experience has been great with this app and company.

Perfumes

Sep 30, 2024  on Shopify

This is a very good, very useful app to clean up your SEO. It's clean, it's nice, it's well coded, it's got educational videos, and support is very responsive and helpful. I cannot emphasize how important good keywords and SEO is for a Shopify store to increase sales. Shopify does not index well so you need to work to figure out the right keywords and SEO meta for better search results. Some strategic planning is necessary and if you have a lot of products, expect a bit of heavy tedious work, but in the end it brings nothing but good results. Smart SEO helps a lot to reduce that work load. My only downvote would be the lack of option to automate product title to alt tags, and the lack of information where to edit errors found in scheme and rich snippets, for example. I also find the AI feature quite weak or useless in some respects; it should allow automated propagation of the product title to save on time. I also wish they had a different pricing structure as I find the price a little heavy for small stores; maybe a one time price to fix issues could be an attractive option. But all in all Smart SEO is a good app. Google ads requires a steep budget nowadays to give good results which doesn't help small shops, so apps like Smart SEO is crucial to increase sales. I've trippled my sales by cleaning up meta tags and keywords.

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