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Customer reviews: Sherpas: Smart SEO

Develop by Sherpas Design

Reviews (1,498)

Overall rating
5

What Merchants Think

The "Sherpas: Smart SEO" app receives overwhelmingly positive feedback from merchants. Users praise its user-friendly interface and comprehensive suite of SEO tools, which significantly improve their Shopify stores' search engine visibility. The customer support team, especially members like Radoslav and Todor, is frequently highlighted for their promptness, knowledge, and genuine willingness to assist, making for an impressive all-around customer experience. Merchants appreciate the time efficiency and effectiveness offered by the app, making it a highly recommended choice for SEO enhancement.

Key Strengths

  • User-friendly interface, easy to navigate even for non-tech-savvy users
  • Outstanding customer service, with quick responses and effective problem-solving
  • Automated SEO optimizations that save time, such as meta-tags and alt-text generation
  • Comprehensive guides and tutorials to assist setup and usage
  • Integrated tools for managing structured data and improving site speed
  • Flexible pricing plans with valuable features even in the free version

Common Concerns

  • Some users report issues with the automation features failing over time
  • Certain functionalities, like alt attributes and JSON-LD, perceived as basic
  • Pricing is considered a bit high for smaller stores
  • Limited options for automating advanced meta-data tasks
  • Occasional difficulties with Google Search Console integrations

Final Thoughts

Overall, "Sherpas: Smart SEO" is well-regarded among Shopify merchants for its robust feature set and exceptional customer support. While there are a few areas of improvement, particularly concerning advanced automation functions and pricing for smaller shops, the app's benefits in enhancing SEO and saving merchant's time are undeniable. This app remains a valuable tool for businesses looking to improve their online visibility and manage their SEO effectively.

Thankfully Christian

Aug 04, 2024  on Shopify

Sherpas Smart SEO is a perfect app for me, as I can take care of many of the most important SEO tasks with ease. The AI generator is especially helpful and time-saving for the various tasks. Set-up was a breeze and so is using the app. The customer care and support is stellar as well! There are good people that genuinely want to help others on their team. A special call out to Rado for really explaining things to improve the SEO on my new site. A true blessing.

Spice-Land Wholesale

Jul 30, 2024  on Shopify

Updated Review I initially had a number of concerns with the Smart SEO app while using it on the Business Plan, which I outlined in a previous review. However, after working with the Smart SEO team, I wanted to provide an updated assessment based on their responsive support and ongoing improvements. Here's a breakdown of my updated experience: Meta Tags Initially, I found the app's approach to meta tags overly simplistic, as it only scored tags based on character count rather than content relevance or focus keywords. However, Milen from the Smart SEO team has informed me that they are actively developing a feature to improve this aspect by integrating keyword density analysis and AI insights, which I'm looking forward to trying once it's released. Alt Image Attributes While the alt image feature seemed basic at first, the Smart SEO team has added a new AI-powered functionality that uses ChatGPT 4.0 to generate alt tags. This feature creates descriptions by analyzing images, product titles, and descriptions, which has significantly improved its usefulness. I appreciate that I can now customize alt tags with specific keywords, making this feature more practical for enhancing SEO. Page Speed Page speed is critical for SEO, and initially, the app didn't seem to make any noticeable difference. However, Milen clarified that Smart SEO focuses on user experience improvements by pre-loading pages when users hover over links, rather than affecting lab test results like Lighthouse. While I haven't observed a change in test scores, I'm hopeful for improved user experience and SEO benefits over time. JSON-LD and Structured Data I initially encountered issues with JSON-LD structured data, as errors frequently appeared in Google Search Console. The Smart SEO team promptly addressed these issues by fixing warnings related to the local business schema and ensuring proper implementation. The errors were primarily due to missing elements and incorrect country codes, which have since been corrected, improving our site's visibility in search results. Broken Links The broken links feature was initially a letdown, with thousands of issues reported in Google Search Console. Milen worked diligently to resolve these issues, exporting links and using automation to address them effectively. While it may take several iterations to clear all broken links, the team's proactive approach has already made a noticeable difference. Sitemap Functionality I had concerns about the sitemap functionality not submitting to Google Search Console. The team identified a recurring disconnection issue and successfully submitted the sitemap through their connected account. While the app's connection to my account occasionally drops, Milen has provided solutions to maintain connectivity, ensuring the sitemap submission works as intended. Overall Assessment Overall, my experience with Smart SEO has improved significantly due to the dedicated support from Milen. Although the app had its shortcomings initially, the ongoing enhancements and customer support have made a positive impact. I appreciate the efforts to address my concerns and am optimistic about the upcoming updates. I will continue using the Smart SEO app and look forward to seeing how the new features enhance my site's SEO performance. Given the improvements, I feel more confident in recommending Smart SEO to other Shopify users.

Spice-Land Wholesale

Jul 22, 2024  on Shopify

I've been using the Smart SEO app on the Business Plan for about a month now, and I must say, it doesn't live up to its name or the $10/month price tag. Here are some of the reasons why I find it underwhelming: Meta Tags The app's approach to meta tags is overly simplistic. It only scores tags based on character count, not on the content's relevance to SEO or the page's focus keywords. This "trigger-based" method misses the mark in providing meaningful insights. Alt Image Attributes The alt image feature is as basic as it gets. It doesn't provide any advanced tools or suggestions for optimizing image descriptions to enhance SEO, making it feel more like a checklist than a smart solution. Page Speed One of the critical aspects of SEO is page speed, but this app doesn’t seem to make any noticeable difference. Despite following its recommendations, we haven't observed any improvement in our site's loading times. JSON-LD and Structured Data The JSON-LD function isn't working well. Errors frequently appear in Google Search Console, indicating issues with how the structured data is being implemented. This problem can potentially harm our site's visibility in search results. Broken Links The broken links feature is another letdown. Despite the app's supposed capabilities, we still see thousands of broken links reported in Google Search Console, which the app fails to detect or address properly. Sitemap Functionality The sitemap function is essentially non-functional. It doesn't submit to Google Search Console, making it practically useless. We had to manually submit our sitemap, defeating the purpose of this feature altogether. Overall Assessment Overall, Smart SEO feels like a very basic tool that's not worth the $10 monthly fee. Given its limited functionality, even $2 per month seems too much. I expected more from this app, and unfortunately, it hasn't delivered. Before deleting the app, I would like to see their reply. Thanks

Energy Powersports

Jul 11, 2024  on Shopify

We have an issue with our theme, and I contacted the team at Smart SEO as I suspected it may have been an issue cause by the app. Their support member Rado swiftly contacted me back and assisted, it was discovered that it was not an issue caused by Smart SEO. Despite being an issue outside of their scope, Rado went above and beyond and continued assisting, and giving advice. 5 Stars for excellent customer service!

Miss Topaz

Jul 10, 2024  on Shopify

Thank you so much for your excellent customer service, Radoslav. He is super helpful and guide me through all the sections in Smart SEO. It is the best app for all eCommerce businesses. Highly recommended!

Orientaleaf

Jul 08, 2024  on Shopify

Timely and professional technical support did some extra work for me. Thank them very much for their excellent team.

The Imagination Shop

Jul 02, 2024  on Shopify

Seo is also about indexing, and i cannot get the help with indexing problems on my site. Most of my site will never be served on google, so the program isn't useful to me

Dizauz.store

Jul 01, 2024  on Shopify

Was presently Awkened by Smart SOE with the Auto AI SOE, funtion and background charging, Meta editing, backstep. 404, and im already seen a result in my traffic. For somone who cant use Google add, this is a life saver recommendation for anyone, looking to prove, and test their products.

Whisper Wanda

Jun 26, 2024  on Shopify

Après quelques jours d’utilisations et l’exploitation des liens qui m’ont été envoyé par smart SEO afin de bénéficier au mieux de l’application je commence à ressentir les bénéfices de cette application , je l’a conseille vivement

Oakville Handyman

Jun 24, 2024  on Shopify

Everything I need in one place; submitting sitemaps, fixing broken links, adding alt tags etc. I've used a few SEO apps, and this one is easily my 'go-to'.

Inhérent

Jun 23, 2024  on Shopify

I had to contact them to fix some problems with a product page and they were great. The app made it really easy to integrate everything in my shop. Overall I am super happy with it.

Bubbly

Jun 18, 2024  on Shopify

Simple and easy to use. Customer support is great - very responsive and clear on answering our queries. Make's such a technical field as SEO much easier.

Bababart

Jun 16, 2024  on Shopify

Die vier Sterne gibt´s weil ich nicht alle Funktionen kenne, vlt. dann sogar 5, aber das was ich bisher in der kostenfreien Version gesehen habe, hat mir gefallen, es sind zwar nur einfache Dinge die deine Präsenz nur gering hervorben, trotzdem wie es umgesetzt wurde mit den Funktionen gefallen mir gut. Das beste daran ist, es gibt dir eine Übersicht und Zusammenfassung was geändert werden muss und gibt dir direkt die chance es zu tun. Durch die Umsetzung wirkt deine Seite auch im ganzen durchdachter, aufgeräumter und seriöser auf die Kunden. Vielen Dank.

Whisper Wanda

Jun 11, 2024  on Shopify

Je n’ai pas mis 5 étoiles car je n’ai pas encore ressentie les effets de l’application sur mon site , j’ai eu à faire à votre service client que j’ai trouvé excellent d’où les 4 étoiles , à voir à l’avenir pour les effets de l’application sur mon site

SYL-X tech

Jun 11, 2024  on Shopify

As usual, Smart SEO is here to support you and make your experience with their App just amazing. Thanks a lot!

kokodiy

Jun 06, 2024  on Shopify

A cost-effective application with a very simple operation. The customer service is very patient. Many thanks to Radoslav for his help.

Ruby Best Deals

Jun 02, 2024  on Shopify

I am extremely pleased with Smart SEO. Its intuitive interface and comprehensive features provide a seamless user experience. It has significantly improved my Shopify Store from SEO perspective and is incredibly user-friendly. I highly recommend everyone to give it a try and see the difference it can make!"

StampArtefact

Jun 01, 2024  on Shopify

What an amazing app. I have tried few others but this one is by far the easiest to work with. It advises the issues and how to fix it, and novice like me can do it, so I can see my products in google now :-) The best thing I am still on the free package and it does all these process, this team really need some kudos , and I would be happy to pay one time charge, as a small business I dont have that much item to pay monthly. Thanks Admin Stampartefact

Packstore

May 09, 2024  on Shopify

Without a doubt the only App worth considering for SEO. Over the past 5 years, we have installed and uninstalled over 8 SEO Apps. Some couldn't provide an efficient way of addressing 'real' issues, some were so buggy they actually harmed our SEO, and some were just plain terrible. Of course, none delivered on their promise and failed to provide any meaningful solutions. This App is very different. Not only does it provide a clean, self-explanatory and efficient overview of your current SEO status, it also provides some off the best support we have seen on this miserable marketplace. Within minutes of installation, Rado and the team make it very clear that they are here to help. Their experience, knowledge and customer service gives us the confidence (and motivation) to tackle these mundane though crucial tasks. If it wasn't for this App, Rado and the team, we would probably have wasted yet another year and a bunch of money on more 'experts' to help us resolve basic on-site SEO issues. So a big thank you from us to Rado and the team for making on-site SEO easy. It has been the best addition to our store to date and we look forward to seeing our business grow with Smart SEO.

iShop Home Decor

Apr 29, 2024  on Shopify

Nice app with a clean UI and some really helpful features. I needed something lightweight to manage my sitemap, JSON-LD schemas, meta tags and general page performance from one place but there are also features for optimizing images, alt tags, broken links etc.

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