Reviews: Sherpas: Smart SEO

Customer reviews: Sherpas: Smart SEO

Reviews (1,498)

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5

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What Merchants Think

The "Sherpas: Smart SEO" app receives overwhelmingly positive feedback from merchants. Users praise its user-friendly interface and comprehensive suite of SEO tools, which significantly improve their Shopify stores' search engine visibility. The customer support team, especially members like Radoslav and Todor, is frequently highlighted for their promptness, knowledge, and genuine willingness to assist, making for an impressive all-around customer experience. Merchants appreciate the time efficiency and effectiveness offered by the app, making it a highly recommended choice for SEO enhancement.

Key Strengths

User-friendly interface, easy to navigate even for non-tech-savvy users
Outstanding customer service, with quick responses and effective problem-solving
Automated SEO optimizations that save time, such as meta-tags and alt-text generation
Comprehensive guides and tutorials to assist setup and usage
Integrated tools for managing structured data and improving site speed
Flexible pricing plans with valuable features even in the free version

Common Concerns

Some users report issues with the automation features failing over time
Certain functionalities, like alt attributes and JSON-LD, perceived as basic
Pricing is considered a bit high for smaller stores
Limited options for automating advanced meta-data tasks
Occasional difficulties with Google Search Console integrations

Final Thoughts

Overall, "Sherpas: Smart SEO" is well-regarded among Shopify merchants for its robust feature set and exceptional customer support. While there are a few areas of improvement, particularly concerning advanced automation functions and pricing for smaller shops, the app's benefits in enhancing SEO and saving merchant's time are undeniable. This app remains a valuable tool for businesses looking to improve their online visibility and manage their SEO effectively.

Mtns Co

Sep 25, 2024 on Shopify

Stopped working a while ago, but I've still been paying. I set this up a year or so ago on my site and liked the features, so was willing to pay the $7 to let it automate a bunch of stuff I was doing on my own. But I went to to check on some settings and realized the app isn't working properly and hasn't been doing anything for 6+ months. So much for automation. I want my money back

Spice-Land Wholesale

Jul 22, 2024 on Shopify

I've been using the Smart SEO app on the Business Plan for about a month now, and I must say, it doesn't live up to its name or the $10/month price tag. Here are some of the reasons why I find it underwhelming: Meta Tags The app's approach to meta tags is overly simplistic. It only scores tags based on character count, not on the content's relevance to SEO or the page's focus keywords. This "trigger-based" method misses the mark in providing meaningful insights. Alt Image Attributes The alt image feature is as basic as it gets. It doesn't provide any advanced tools or suggestions for optimizing image descriptions to enhance SEO, making it feel more like a checklist than a smart solution. Page Speed One of the critical aspects of SEO is page speed, but this app doesn’t seem to make any noticeable difference. Despite following its recommendations, we haven't observed any improvement in our site's loading times. JSON-LD and Structured Data The JSON-LD function isn't working well. Errors frequently appear in Google Search Console, indicating issues with how the structured data is being implemented. This problem can potentially harm our site's visibility in search results. Broken Links The broken links feature is another letdown. Despite the app's supposed capabilities, we still see thousands of broken links reported in Google Search Console, which the app fails to detect or address properly. Sitemap Functionality The sitemap function is essentially non-functional. It doesn't submit to Google Search Console, making it practically useless. We had to manually submit our sitemap, defeating the purpose of this feature altogether. Overall Assessment Overall, Smart SEO feels like a very basic tool that's not worth the $10 monthly fee. Given its limited functionality, even $2 per month seems too much. I expected more from this app, and unfortunately, it hasn't delivered. Before deleting the app, I would like to see their reply. Thanks