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Customer reviews: Sherpas: Smart SEO

Develop by Sherpas Design

The Shopify Smart SEO App helps merchants optimize their online stores for search engines, improving visibility and traffic. This review covers its features, pros, cons, and real user experiences to help you decide if it’s the right tool for your business.

Reviews (840)

Overall rating
5

What Merchants Think

The "Sherpas: Smart SEO" app receives overwhelmingly positive feedback from merchants. Users praise its user-friendly interface and comprehensive suite of SEO tools, which significantly improve their Shopify stores' search engine visibility. The customer support team, especially members like Radoslav and Todor, is frequently highlighted for their promptness, knowledge, and genuine willingness to assist, making for an impressive all-around customer experience. Merchants appreciate the time efficiency and effectiveness offered by the app, making it a highly recommended choice for SEO enhancement.

Key Strengths

  • User-friendly interface, easy to navigate even for non-tech-savvy users
  • Outstanding customer service, with quick responses and effective problem-solving
  • Automated SEO optimizations that save time, such as meta-tags and alt-text generation
  • Comprehensive guides and tutorials to assist setup and usage
  • Integrated tools for managing structured data and improving site speed
  • Flexible pricing plans with valuable features even in the free version

Common Concerns

  • Some users report issues with the automation features failing over time
  • Certain functionalities, like alt attributes and JSON-LD, perceived as basic
  • Pricing is considered a bit high for smaller stores
  • Limited options for automating advanced meta-data tasks
  • Occasional difficulties with Google Search Console integrations

Final Thoughts

Overall, "Sherpas: Smart SEO" is well-regarded among Shopify merchants for its robust feature set and exceptional customer support. While there are a few areas of improvement, particularly concerning advanced automation functions and pricing for smaller shops, the app's benefits in enhancing SEO and saving merchant's time are undeniable. This app remains a valuable tool for businesses looking to improve their online visibility and manage their SEO effectively.

Nature In a Picture

Dec 08, 2024  on Shopify

They just help with everything in the backend of the SEO, which is amazing. Very good to have them, small fee to pay for the expertise they provide

AMOUR Parfums

Dec 05, 2024  on Shopify

Smart SEO has been a game-changer for my online business. Their approach is highly strategic and tailored to specific needs, ensuring that every action contributes to measurable results. The team is incredibly knowledgeable and responsive, always available to address questions or concerns. Since partnering with them, I’ve noticed significant improvements in website traffic, search rankings, and overall online visibility. Their data-driven strategies and clear communication make it easy to understand what’s working and what needs adjustment. I especially appreciate their commitment to transparency and providing actionable insights. If you’re looking for an SEO partner that truly delivers results, Sherpas: Smart SEO is the way to go!

roseandcaramel

Dec 02, 2024  on Shopify

Great customer service and really simple and easy to use and navigate. They also provide lots of accessible tools to learn best practices for the app.

BAZARR MALL

Nov 28, 2024  on Shopify

Radoslav gave me a good guide and help, for which I thank him wholeheartedly. That is why I am giving it a 5 star rating

Catherine Martin

Nov 24, 2024  on Shopify

The app is user-friendly, and the customer service has been outstanding. The app comes with detailed step-by-step instructions so you can easily follow though when you first started. Todor, the support agent, has been very nice and helpful. I am still on the trial period of the Business plan, so I will update on its effects on my website's SEO. So far, so good!

S P A M A R O C

Nov 20, 2024  on Shopify

Having a small shop, I tried the free plan. It is really easy to set up in Shopify and the youtube tutorials explain all the steps in a simple way, making it a joy to follow. Great customer service too.

Badminton Avenue

Nov 19, 2024  on Shopify

I love the support. Given more than what I was requesting, helping me preparing for black friday sales. Thank you!

Nunuū

Nov 18, 2024  on Shopify

Súper fácil de usar, apenas la instalé y todo es súper intuitivo, de verdad para principiantes, hace todo por tí y el servicio a cliente genial. Responden rápido y te ayudan al toque.

Mini-Me - Baby & Kids Store

Nov 17, 2024  on Shopify

Estou a usar esta app há quase 1 ano e apesar de ter experimentado outras, nenhuma era tão completa como a Smart SEO. E o apoio técnico é fantástico, prestável, realmente interessado em ajudar-nos em todas as questões que podemos ter. A melhor app de SEO que podia ter, sem dúvida!

Trimaton - produse pentru ambalare

Nov 17, 2024  on Shopify

I highly recommend it, everything is very easy to use and the help in the chat is very fast, even on issues that are not really theirs! :)

TaoCurrent

Nov 06, 2024  on Shopify

I won't use Smart SEO, but Rado enthusiastically helps me, answering a lot of doubts. Try it for a few days. If I feel the powerful function, I will pay for it. In terms of customer service attitude alone, Rado is a very good talent. It is recommended that Smart SEO company can be promoted to him to raise salary and increase employees with passionate work.

Nefelibata Nook

Nov 05, 2024  on Shopify

Just started using Sherpas: smart SEO and I'm really impressed! The app is user-friendly, with clear options for managing SEO, which will save me tons of time on optimizing individual pages. Not only is the tool itself very useful for SEO work, but the customer support went above and beyond by providing me with some free quota to try it out properly. It's refreshing to see a company that genuinely wants users to experience their product's full potential. The tool is smart and intuitive, and this kind of thoughtful customer service really sets them apart. Highly recommended for anyone looking to improve their SEO game!

Touch Essentielle

Nov 05, 2024  on Shopify

Vraiment je suis satisfaite du service client est top , très réactive et aide beaucoup . Ils m'ont vraiment aidé et répondu à toutes mes 10000000 de question que je leurs posais merci.

Essential Roofing Supply

Nov 04, 2024  on Shopify

Radoslav is awesome. Customer service is awesome. I was helped within 2 min of reaching out. The program is very easy to use, and the image optimization and fast load feature have significantly improved my website loading speed and has given me a better score. I know SEO takes a long time, but this gives you the best chance of getting ranked high on google organically so you can save on Ad spend. We are on the $20/month plan and it is worth it. Knowing where we have backlinks is also important so we can focus our efforts there as well.

Canine Natural Cures

Oct 31, 2024  on Shopify

I am currently on the free trial for this so it is early days and I cannot say how much difference it has made to my SEO but the support has been fantastic. I am no SEO expert and Radoslav has guided me patiently through at every step of the journey. He is very quick to reply. I am optimistic that this app will help me to keep my website tidy in terms of back end SEO and it is now down to me to improve my blogs and product pages. Will be curious to see how this affects my organic rankings in the months to come.

Cherryfurnie LLC

Oct 31, 2024  on Shopify

I've had a fantastic experience with this app. It's incredibly user-friendly, making navigation a breeze even for beginners. The support team is outstanding—prompt, helpful, and genuinely dedicated to assisting users with any questions or issues. Highly recommend!

Stem & Sill

Oct 31, 2024  on Shopify

Excellent customer service, they helped me step by step in improving search engines, especially JSON-LD.

Helpmama

Oct 30, 2024  on Shopify

We’ve had an outstanding experience with this app. From the very beginning, their support team was quick to respond, knowledgeable, and genuinely helpful in guiding us through setup and troubleshooting any issues. Our recent interactions over email were especially impressive. The support representative was patient and provided detailed answers to all our questions, ensuring that we fully understood how to make the most out of each feature. Their proactive approach, such as suggesting optimizations and checking on our setup, made us feel valued and confident in the app’s capabilities. Overall, the combination of a user-friendly interface, powerful SEO automation features, and top-notch customer support makes Smart SEO an invaluable tool for our store. We highly recommend it to anyone looking for both a reliable SEO solution and a support team that truly cares about their success.

Shree Vaishnavi Sweets and Snacks

Oct 30, 2024  on Shopify

Customer Support: Sherpas provides excellent customer support, with a knowledgeable team available to assist users with any questions or issues. The help center is well-organized, featuring a variety of resources, including tutorials, guides, and FAQs.

Folmoda.com

Oct 29, 2024  on Shopify

Am using this app on two stores. Can’t thank them enough for their support and great app. They have a prompt response, very professional service and know exactly what to do. Easy to use app, and have everything thing I need for my Seo optimization. Highly recommended

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