Smart Menu App Review: Features, Pros & Cons for Shopify

Customer reviews: qikify Mega Menu & Navigation

The Shopify Smart Menu app helps merchants create intuitive, customizable navigation menus to improve store usability. This review covers its features, pricing, and real customer feedback to help you decide if it's the right fit for your Shopify store.

Reviews (753)

Overall rating

4.9

5

356
4

16
3

1
2

2
1

5

What Merchants Think

The "qikify Mega Menu & Navigation" application has generally impressed merchants with its ease of use and effective customization options. Users appreciate the professional look it brings to their websites and commend the customer support team for being responsive and helpful, often resolving issues quickly. There are some mentions of initial setup difficulties, but overall, users find the app intuitive once accustomed to its features.

Key Strengths

Excellent customer support - frequently praised for quick response and helpfulness.
User-friendly interface - intuitive and easy to set up for most users.
High level of customization - allows for CSS integration and design flexibility.
Improves website aesthetics - provides a sleek, professional look.
Effective for large menus - handles complex menu structures well.

Common Concerns

Initial setup can be challenging - some users find it tricky to configure at first.
Lacks some customization options - particularly in design specifics like colors and spacing.
Support response time - a minority feel it takes longer than expected.
Some technical limitations - certain functionality like multi-language support needs improvement.

Final Thoughts

Overall, "qikify Mega Menu & Navigation" receives positive reviews for its functionality and support. While it may have a learning curve initially, its strengths in customization and customer service outweigh the concerns for most users. It is particularly suitable for those needing an effective solution for complex menu configurations, making it a recommended choice for enhancing Shopify store navigation.

Artesial

Jan 12, 2025 on Shopify

Excellent product. The customer service is 10/10 especially Miley :)

Craftjam

Jan 12, 2025 on Shopify

It is really good and the live chat were very helpful with my more complicated requests of how I wanted it to look.

Bismillah Bazar London

Jan 12, 2025 on Shopify

Great App, Great backend support. I was facing issues with my menu, I reached out to them, a rep named Miley helped me out and she did an excellent job, and made the experience easy for me

LAARVEE

Jan 09, 2025 on Shopify

He totally solved my super menu problem and is very easy to operate and the customer service is very responsive, a great product!

Lycody

Jan 08, 2025 on Shopify

Detox Works ®

Jan 07, 2025 on Shopify

Great customer service. Great line of communication. No issues with the app whatsoever, customizable, easy to use and they're there to guide you. If you know how to do a screenshot and show them, you're good to go. We mostly worked with Arian and she was great.

www.PetFiction.com

Jan 07, 2025 on Shopify

Best mega menu app I've tried.

ICI Ministries Foundation, Inc

Jan 07, 2025 on Shopify

Pretavoir

Jan 06, 2025 on Shopify

We have been using qikify since migrating to Shopify. Its a great menu solution and their support is 10 out of 10. Nothing too much trouble for them/

My Store

Jan 02, 2025 on Shopify

I have a large catalog, this qikify Mega Menu realy helps a lot, and the support is perfect.

Ece London

Jan 02, 2025 on Shopify

I had a problem with my theme. I started chat with Rita from qikify support and they fixed the technical issue in a very short time. This level support is premium in other extensions. Thank you so much for this great extension and great support.

CatsFlying

Jan 01, 2025 on Shopify

I'm so glad to have this plugin, as it allows me to customize the super menu just the way I want. Whenever I run into issues, the support team is always there to help and resolve them quickly.

ourGlass

Dec 31, 2024 on Shopify

very good app

grupo-ronmar

Dec 31, 2024 on Shopify

KB Knives

Dec 29, 2024 on Shopify

Awesome good! Highly recommended.

ZOLAAA

Dec 26, 2024 on Shopify

Smalltinytoystore

Dec 26, 2024 on Shopify

It Works great, fast support, very good.

FamilyStuff

Dec 21, 2024 on Shopify

De service, ik gebruik de gratis app, is echt heel goed! Ze helpen waar nodig, denken mee en kijken live met je mee en passen dingen aan voor je. Ik ben echt verbaasd hoe goede service dit is. Ook ben ik erg tevreden over het product zelf. Je kan veel aanpassen en je hebt veel mogelijkheden

RRR Wholesale

Dec 19, 2024 on Shopify

We appreciate your team help.

usabeautyonline.com

Dec 16, 2024 on Shopify

The customer service is excellent and they respond fairly quick. They're very helpful in guiding me step-by-step with informational videos from my own website, and they even helped me add new functions that aren't currently on the qikify app.