Smart Menu App Review: Features, Pros & Cons for Shopify

Customer reviews: qikify Mega Menu & Navigation

The Shopify Smart Menu app helps merchants create intuitive, customizable navigation menus to improve store usability. This review covers its features, pricing, and real customer feedback to help you decide if it's the right fit for your Shopify store.

Reviews (753)

Overall rating

4.9

5

355
4

16
3

1
2

2
1

5

What Merchants Think

The "qikify Mega Menu & Navigation" application has generally impressed merchants with its ease of use and effective customization options. Users appreciate the professional look it brings to their websites and commend the customer support team for being responsive and helpful, often resolving issues quickly. There are some mentions of initial setup difficulties, but overall, users find the app intuitive once accustomed to its features.

Key Strengths

Excellent customer support - frequently praised for quick response and helpfulness.
User-friendly interface - intuitive and easy to set up for most users.
High level of customization - allows for CSS integration and design flexibility.
Improves website aesthetics - provides a sleek, professional look.
Effective for large menus - handles complex menu structures well.

Common Concerns

Initial setup can be challenging - some users find it tricky to configure at first.
Lacks some customization options - particularly in design specifics like colors and spacing.
Support response time - a minority feel it takes longer than expected.
Some technical limitations - certain functionality like multi-language support needs improvement.

Final Thoughts

Overall, "qikify Mega Menu & Navigation" receives positive reviews for its functionality and support. While it may have a learning curve initially, its strengths in customization and customer service outweigh the concerns for most users. It is particularly suitable for those needing an effective solution for complex menu configurations, making it a recommended choice for enhancing Shopify store navigation.

eSpecial Needs

Apr 10, 2025 on Shopify

Very powerful, flexible menu with many different options. Crazy easy to install and setup. It's very intuitive and easy to learn and use and their support is great!

Karakal Ireland

Apr 10, 2025 on Shopify

Shop MangoLink

Apr 10, 2025 on Shopify

Brilliant

Nantahala Outdoor Center Store

Apr 09, 2025 on Shopify

Elite Holistic Fitness

Apr 09, 2025 on Shopify

Great customer service via live chat with Miley! App is easy to use and efficient. Recommend :)

Lawrences Amble

Apr 09, 2025 on Shopify

Heimathafen Aktuell - Exklusive Hamburg Bilder

Apr 08, 2025 on Shopify

I had a bit of trouble setting it up at the beginning because I don't use a standard Shopify theme. The support helped me very well. No time constraints, a lot of patience, everything was customized to my complete satisfaction. The mobile menu was also customized. I can only highly recommend the app and the support!

我的商店

Apr 08, 2025 on Shopify

The Trend Hub

Apr 08, 2025 on Shopify

I want to shout out at the top of my lungs a big thank you to Miley. She was very patient with me. I am not very tech savvy and she was so helpful with my menu. She went back and forth between the mega menu and my website to make sure everything was good. She also recommended a few things that made my menu look better. Thank you Miley so much!

Hair And Beauty Kingdom

Apr 06, 2025 on Shopify

good

Birdify Electronics

Apr 04, 2025 on Shopify

Great app!, works perfectly and is pretty customizable, I highly reccomend!

Basement 88

Apr 01, 2025 on Shopify

A really great app I am using it with a store that has a ton of products and it's worked great! Support team are also super responsive, helpful and friendly :)

vaadisingapore

Mar 31, 2025 on Shopify

Chat Support staff is too much helpful.

220-Electronics

Mar 31, 2025 on Shopify

Miley response is so fast and kind. Good support!

AuntieMakeMeDat

Mar 30, 2025 on Shopify

I've never set up a website before or even knew where to begin. After paying someone to help me and then learning how to change things after they were completed, I found the Quikify app. I noticed the app offered what I wanted, but was unsure how to achieve what I was looking for. I reached out to the live chat and was blown away by the support. Never have I had the type of support from an online chat before. The representative even took the reigns from me and completed my menu. Something that would have taken me a month to figure out on my own took me just a few hours. Iam truly grateful for the live support and have no doubts I'll be taken care of if I ever need to reach out again.

Bold Fit Empire

Mar 28, 2025 on Shopify

thank you very much qikify app agent rita for your work and help. Thanks

AirMist Outdoor Cooling

Mar 27, 2025 on Shopify

BraTopia

Mar 27, 2025 on Shopify

It's the best app ever! Very easy to set up and do what you want. Additionally, their support team is amazing!

Dierenwinkel De Gouden Viervoeter

Mar 26, 2025 on Shopify

I like what I see in my Menu. Very positive about the help I got with installing the Mega Menu. Very kind people! I would recommend this App.

Varsity Gripz

Mar 24, 2025 on Shopify

Was great with Rita!