Smart Menu App Review: Features, Pros & Cons for Shopify

Customer reviews: qikify Mega Menu & Navigation

The Shopify Smart Menu app helps merchants create intuitive, customizable navigation menus to improve store usability. This review covers its features, pricing, and real customer feedback to help you decide if it's the right fit for your Shopify store.

Reviews (766)

Overall rating

4.9

5

410
4

16
3

1
2

3
1

6

What Merchants Think

The "qikify Mega Menu & Navigation" application has generally impressed merchants with its ease of use and effective customization options. Users appreciate the professional look it brings to their websites and commend the customer support team for being responsive and helpful, often resolving issues quickly. There are some mentions of initial setup difficulties, but overall, users find the app intuitive once accustomed to its features.

Key Strengths

Excellent customer support - frequently praised for quick response and helpfulness.
User-friendly interface - intuitive and easy to set up for most users.
High level of customization - allows for CSS integration and design flexibility.
Improves website aesthetics - provides a sleek, professional look.
Effective for large menus - handles complex menu structures well.

Common Concerns

Initial setup can be challenging - some users find it tricky to configure at first.
Lacks some customization options - particularly in design specifics like colors and spacing.
Support response time - a minority feel it takes longer than expected.
Some technical limitations - certain functionality like multi-language support needs improvement.

Final Thoughts

Overall, "qikify Mega Menu & Navigation" receives positive reviews for its functionality and support. While it may have a learning curve initially, its strengths in customization and customer service outweigh the concerns for most users. It is particularly suitable for those needing an effective solution for complex menu configurations, making it a recommended choice for enhancing Shopify store navigation.

Espace Cagoules

Jul 16, 2025 on Shopify

J'utilise cette application depuis 2 ans maintenant et j'en suis ravi - De plus le service client est très réactif - Je recommande à 100%

Harlowe

Jul 15, 2025 on Shopify

The layout setup is easier than other apps, and the support is very fast, and I really appreciate it

Starfish Store

Jul 14, 2025 on Shopify

Good customer service. Thank you for helping me

Venus Karma

Jul 13, 2025 on Shopify

Schwer

Jul 11, 2025 on Shopify

Milely is so responsible, helped me solve many problems, like to communicate with her.

Mercearia do Vinho

Jul 08, 2025 on Shopify

works well

Sex Dolls Singapore

Jul 08, 2025 on Shopify

“Flawless Support & Supercharged Menus – Thank You Miley!” Qikify Smart Menu transformed our site’s navigation into a sleek, professional mega menu in just minutes. The app is intuitive, powerful, and packed with customization options. We especially appreciate the ability to use CSS selectors to target exactly where the menu appears—perfect for our custom Horizon theme. Special thanks to Miley from the support team—she was incredibly helpful, fast, and patient. Her guidance made the setup smooth and stress-free. It is absolutely one of the best app support experiences we’ve had. Highly recommend Qikify to any Shopify store owner!

Shop Jobie

Jul 08, 2025 on Shopify

Pure Life Active

Jul 04, 2025 on Shopify

Highly recommend this app is very good!

Kilap Premium

Jul 04, 2025 on Shopify

It's really hard when i do it all by myself, but thanks for the customer service, quick response, and good solution. The menu has a lot of customization, but it needs some custom css for some proper modification

SuperEQ

Jul 03, 2025 on Shopify

Your eShop Company

Jul 03, 2025 on Shopify

An easy-to-use application that makes it easy to build navigation in your store. If you encounter any challenges, there are good instructions for using the application and the support is also great and helpful!

Wroven

Jul 02, 2025 on Shopify

Amazing app to get things done quickly. Cheers to Flynn from the support team to help us with our custom setup, much recommended!

FABULOVE

Jul 02, 2025 on Shopify

操作简单，售后服务太棒了，很有耐心帮我们解决问题。赞

Maznviso

Jun 30, 2025 on Shopify

Good！！

MakerParts 3D

Jun 27, 2025 on Shopify

The menus have really helped organize my store. The free plan offers a lot of value, and it's easy to expand with more features as needed. Customer support has been excellent—quick to respond and fixed all the issues I had. Highly recommend!

Icebound Essentials

Jun 27, 2025 on Shopify

Very easy to use app. Had an issue implementing with my specific Shopify theme, and their support team took care of it super fast. Highly recommend.

Margaret’s Fine Consignment

Jun 26, 2025 on Shopify

The smart menu is easy to set up. Support was also super fast in assisting in enabling the menu on our site! Awesome!

THORNAANDSOUL

Jun 25, 2025 on Shopify

houseofrumi

Jun 24, 2025 on Shopify

Best app for mega menu and good chat support