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Customer reviews: Qikify Mega Menu & Navigation

Develop by Shopify

The Shopify Smart Menu app helps merchants create intuitive, customizable navigation menus to improve store usability. This review covers its features, pricing, and real customer feedback to help you decide if it's the right fit for your Shopify store.

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Reviews (878)

Overall rating
4.9

What Merchants Think

The "qikify Mega Menu & Navigation" application has generally impressed merchants with its ease of use and effective customization options. Users appreciate the professional look it brings to their websites and commend the customer support team for being responsive and helpful, often resolving issues quickly. There are some mentions of initial setup difficulties, but overall, users find the app intuitive once accustomed to its features.

Key Strengths

  • Excellent customer support - frequently praised for quick response and helpfulness.
  • User-friendly interface - intuitive and easy to set up for most users.
  • High level of customization - allows for CSS integration and design flexibility.
  • Improves website aesthetics - provides a sleek, professional look.
  • Effective for large menus - handles complex menu structures well.

Common Concerns

  • Initial setup can be challenging - some users find it tricky to configure at first.
  • Lacks some customization options - particularly in design specifics like colors and spacing.
  • Support response time - a minority feel it takes longer than expected.
  • Some technical limitations - certain functionality like multi-language support needs improvement.

Final Thoughts

Overall, "qikify Mega Menu & Navigation" receives positive reviews for its functionality and support. While it may have a learning curve initially, its strengths in customization and customer service outweigh the concerns for most users. It is particularly suitable for those needing an effective solution for complex menu configurations, making it a recommended choice for enhancing Shopify store navigation.

Peak Primal Wellness

Nov 06, 2025  on Shopify

PAFCLASSIC®

Nov 05, 2025  on Shopify

Great app, simple to use and live customer support is amazing - going above and beyond to solve a small issue (which was from our end in the first place). Thanks again

Motostarz

Nov 04, 2025  on Shopify

We’ve been using Qikify Mega Menu for years and have always been happy with it especially their customer service. They’re always available and ready to help with any requests we have.

Five Skincare

Nov 04, 2025  on Shopify

Ich bin ziemlich spontan an einem Wochenende auf Qikify Mega Menu umgestiegen, nachdem meine bisherige App für das Mega-Menu plötzlich fehlerhaft war. Da ich bereits eine andere App von Qikify nutze, wusste ich, dass die Qualität stimmt, und ich wurde nicht enttäuscht. Die Oberfläche ist intuitiv und leicht verständlich. Als ich das CSS des mobilen Menüs anpassen wollte, hat mich Arian vom Support unglaublich schnell und kompetent unterstützt. Auch bei weiteren kleinen Anpassungen hat sie sofort verstanden, was ich meinte, und es direkt umgesetzt.

infocaffeincialde.it

Nov 03, 2025  on Shopify

L'assistenza clienti mi ha seguito nell'installazione dell'applicazione! Preparati e Gentili

The Winter Brand

Nov 03, 2025  on Shopify

Customer service is always helpful and patient! Keep it up guys!!

Polyphonie

Nov 03, 2025  on Shopify

Real good Menu product!! And also good support reaction!! Recommend it!!

.

Oct 31, 2025  on Shopify

Response/support has always been great.

Aristoswear

Oct 30, 2025  on Shopify

Tienen un soporte de excelencia, te facilitan todo muchisimo, el mejor para poner tu menu a tu medida

Monster Distribution B2B

Oct 30, 2025  on Shopify

Using this app allows you to expose more of your best-selling categories, ranges and even products to customers -- which will grow your revenue. Great app!

CustomWhiz

Oct 30, 2025  on Shopify

Great app, customer service were helpful when applying updates, i really appreciate that it's not paywalled for the features, its also got quite a easy to use backend and interface. Thanks keep it up

Lycette Designs

Oct 28, 2025  on Shopify

Easy to use, tons of features, and always fast support!

loisiro

Oct 27, 2025  on Shopify

Inner Dragon

Oct 24, 2025  on Shopify

Petzl Australia

Oct 23, 2025  on Shopify

Easy to setup and install. Install needed some tweaking for our transparent theme but Rita sorted it straight away. Really happy with theme appearance, ease of use and the support from Qikify was also excellent fixing some theme display issues.

BEERHUNTER

Oct 23, 2025  on Shopify

Fantastic app, and great service received by Miley.

syantek

Oct 23, 2025  on Shopify

AtHomePharma

Oct 23, 2025  on Shopify

the best... support from the team is very great

Watson's Greenhouse

Oct 22, 2025  on Shopify

ProFitnessDepot

Oct 17, 2025  on Shopify

good customer service from henry

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