Smart Menu App Review: Features, Pros & Cons for Shopify

Customer reviews: Qikify Mega Menu & Navigation

The Shopify Smart Menu app helps merchants create intuitive, customizable navigation menus to improve store usability. This review covers its features, pricing, and real customer feedback to help you decide if it's the right fit for your Shopify store.

Reviews (934)

Overall rating

4.9

5

571
4

20
3

1
2

3
1

6

What Merchants Think

The "qikify Mega Menu & Navigation" application has generally impressed merchants with its ease of use and effective customization options. Users appreciate the professional look it brings to their websites and commend the customer support team for being responsive and helpful, often resolving issues quickly. There are some mentions of initial setup difficulties, but overall, users find the app intuitive once accustomed to its features.

Key Strengths

Excellent customer support - frequently praised for quick response and helpfulness.
User-friendly interface - intuitive and easy to set up for most users.
High level of customization - allows for CSS integration and design flexibility.
Improves website aesthetics - provides a sleek, professional look.
Effective for large menus - handles complex menu structures well.

Common Concerns

Initial setup can be challenging - some users find it tricky to configure at first.
Lacks some customization options - particularly in design specifics like colors and spacing.
Support response time - a minority feel it takes longer than expected.
Some technical limitations - certain functionality like multi-language support needs improvement.

Final Thoughts

Overall, "qikify Mega Menu & Navigation" receives positive reviews for its functionality and support. While it may have a learning curve initially, its strengths in customization and customer service outweigh the concerns for most users. It is particularly suitable for those needing an effective solution for complex menu configurations, making it a recommended choice for enhancing Shopify store navigation.

Cloud Cat

Jan 30, 2026 on Shopify

Ginny and the rest of the support team are so kind and responsive! I love all of the options on the menu and it's always great if you mess something up to have a support team that will fix it for you. :-) Highly recommend this plugin.

TJÅKKO

Jan 30, 2026 on Shopify

The menus are great looking and works perfectly! The support staff are incredibly helpful and all issues seem to be fixable very easily. I've truly never had such a positive Shopify app experience before.

Banderas Porras SHOP

Jan 29, 2026 on Shopify

muy resolutivos ! gracias

Persian Carpet Gallery

Jan 29, 2026 on Shopify

The support provided was very useful and speedy, thanks again!

Futurizta Tech

Jan 28, 2026 on Shopify

APNY INDIA

Jan 28, 2026 on Shopify

kordaclothing

Jan 27, 2026 on Shopify

Great app! Easy to use, and customer support are great help!

L'Atelier d'Eva

Jan 26, 2026 on Shopify

appliaction très simple d'utilisation ,le support est réactif et pro !

Smartopolis

Jan 23, 2026 on Shopify

Miley's the best!!!

Aywayk

Jan 23, 2026 on Shopify

very nice and simple to install mega menu with a lot of option, don't worry if you need assistance the customer service is efficient and fast

9am HOME

Jan 22, 2026 on Shopify

Beachside Furnishings

Jan 22, 2026 on Shopify

I have used Qikify Mega Menu now for almost 4 years. I have upgraded my site as my business grows and the customer support team has been A++ with helping me edit and tweak my mega menu. Highly recommended!

blossombaduk

Jan 22, 2026 on Shopify

very very helpful and quick to action any issues

Happy Yellow Paper

Jan 22, 2026 on Shopify

Easy to set up. Had a question for support and they were easy to connect with and very helpful. Would recommend this mega menu app for any Shopify store!

AfroVeda

Jan 21, 2026 on Shopify

I changed themes for my store and had trouble reconnecting the mega menu to the new theme. Arian assisted me within minutes and had the menu populated to the new theme and working wonderfully! Absolutely excellent customer service!!

Morey® Bodyboards

Jan 21, 2026 on Shopify

Love the app. The customisations available. The app is great for non technical people. I had an issue recently with font implementation and i was trying to navigate some implementations that a previous developer had done on the theme i was working on Ginny from Qikify really helped me a lot. Not only that, they guided and educated me at the same time what to do better next time we already use this app for 5 other stores. Highly recommended.

IBM Ermelo

Jan 20, 2026 on Shopify

MAKEATREE

Jan 20, 2026 on Shopify

5-star rating! The customer support here is top-notch! They fixed my desktop menu display issue in no time and gave clear tips for setting up product filters. So responsive and helpful!

Arthur Cameron Trade

Jan 19, 2026 on Shopify

Great customer support

Pronat

Jan 19, 2026 on Shopify