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Customer reviews: qikify Mega Menu & Navigation

Develop by Qikify

The Shopify Smart Menu app helps merchants create intuitive, customizable navigation menus to improve store usability. This review covers its features, pricing, and real customer feedback to help you decide if it's the right fit for your Shopify store.

Reviews (1,256)

Overall rating
4.9

What Merchants Think

The "qikify Mega Menu & Navigation" application has generally impressed merchants with its ease of use and effective customization options. Users appreciate the professional look it brings to their websites and commend the customer support team for being responsive and helpful, often resolving issues quickly. There are some mentions of initial setup difficulties, but overall, users find the app intuitive once accustomed to its features.

Key Strengths

  • Excellent customer support - frequently praised for quick response and helpfulness.
  • User-friendly interface - intuitive and easy to set up for most users.
  • High level of customization - allows for CSS integration and design flexibility.
  • Improves website aesthetics - provides a sleek, professional look.
  • Effective for large menus - handles complex menu structures well.

Common Concerns

  • Initial setup can be challenging - some users find it tricky to configure at first.
  • Lacks some customization options - particularly in design specifics like colors and spacing.
  • Support response time - a minority feel it takes longer than expected.
  • Some technical limitations - certain functionality like multi-language support needs improvement.

Final Thoughts

Overall, "qikify Mega Menu & Navigation" receives positive reviews for its functionality and support. While it may have a learning curve initially, its strengths in customization and customer service outweigh the concerns for most users. It is particularly suitable for those needing an effective solution for complex menu configurations, making it a recommended choice for enhancing Shopify store navigation.

Equipment Outfitters

Apr 30, 2025  on Shopify

Great support team, super responsive and helpful. Helped me fix my issue right away. I love this app!

Solli's Hundebedarf

Apr 29, 2025  on Shopify

The app works great, but that's about what we expected. What really blew us away, though, was the incredible customer service. We installed the app in five minutes and approached the team with various requests, and they fulfilled all of our needs. We've rarely experienced such great service. Many others could take their example from this.

Millers Music

Apr 28, 2025  on Shopify

We had tried another mega menu software but had problems with speed and support. Completely different experience with qikify. The software was great to set up, we had a couple of issues during implementation (with our website not with qikify's software) but the team were amazing, logged in and resolved very quickly. Would highly recommend them.

Anason İşleri

Apr 25, 2025  on Shopify

very fast and excellent support

Spirituality Buddha Karma

Apr 24, 2025  on Shopify

Great service!good app!

Conway+Banks Hockey Co.

Apr 24, 2025  on Shopify

great software, easy to use. fast support when needed. give it a try.

kalisa

Apr 23, 2025  on Shopify

good overall and they support in an easy way to understand

Breo® Official Website

Apr 18, 2025  on Shopify

Very useful, and easy to use. The staff also patiently and enthusiastically helped me solve the problem, thank you very much.

Andrew Z Diamonds & Fine Jewelry

Apr 17, 2025  on Shopify

Great customer service!

OKMOTech

Apr 16, 2025  on Shopify

very good ! I like it !

Ant Dimension

Apr 14, 2025  on Shopify

Easy to setup and the support team is there for anything you need :)

Einarr's Journey

Apr 14, 2025  on Shopify

While there are many mega menu apps out there, this one stands out purely for the customer service. The team are rapid to respond, they're sincerely helpful, and they'll often just fix minor things for you before responding, while then showing you what they've done. I also really appreciate how the chat support popup is managed by humans and not AI. The only improvement I could suggest is to allow users to replace the footer menu on their site. Not necessarily with a dropdown menu, but just a way to make the header and the footer menu's consistent. Aside from that though, I have absolutely no complaints with Qikify. The free plan is fantastic, and so far the premium plan has been a great investment

CEP Japan 公式オンラインストア

Apr 13, 2025  on Shopify

I'm Japanese and not an engineer, but thanks to their kind and thorough support, I was able to create the mega menu just the way I wanted.

The Trend Hub

Apr 11, 2025  on Shopify

Miley and Rita were very helpful last night! My store is up now thanks to the two of them. Their customer service is exceptional! Thanks Miley and Rita!

eSpecial Needs

Apr 10, 2025  on Shopify

Very powerful, flexible menu with many different options. Crazy easy to install and setup. It's very intuitive and easy to learn and use and their support is great!

Karakal Ireland

Apr 10, 2025  on Shopify

Shop MangoLink

Apr 10, 2025  on Shopify

Brilliant

Nantahala Outdoor Center Store

Apr 09, 2025  on Shopify

Elite Holistic Fitness

Apr 09, 2025  on Shopify

Great customer service via live chat with Miley! App is easy to use and efficient. Recommend :)

Lawrences Amble

Apr 09, 2025  on Shopify

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