Frank was very helpful and patient. This was a great experience, and I feel confident moving forward.

Frank was very patient with me being new and helped me. I would recommend him for all technical difficulties!

David was very patient and helpful. he was able to guide me through the process I needed to upload my products. Thanks!

Frank and David ,i found them the best customer care assistant and i have to thanks them millions.they are an asset both company and clients.

Frank was excellent. He really helped a lot with the issues I was having and even extended my trial period! Thank you, Frank

David helped me a lot; he's very professional and attentive. He solved my problem super fast. Thank you!

Excellent service! The app is truly great and very easy to use. Special mention to David, who was incredibly responsive, professional, and delivered exceptional service. It’s refreshing to deal with such an efficient team!

I had been struggling for almost a week because my TikTok Shop wouldn’t connect, but an agent named Mehak was incredibly helpful. She kindly offered various solutions, understood the issue accurately, and guided me through everything. She was truly sweet, polite, and showed amazing customer service. I’m so grateful for her help!

This is the first time I lunch the app and I I'm very satisfy with the guide that Mr. David provided, Thank you for you Help, it was very appreciated.

Frank been very helpful in installing the step to step process of my app with my shopify store Regards Petheist owner

Frank was helpful in getting NatureCity ready to sync our TikTok Shop to Shopify. I also spoke to David and he was helpfully in sorting out the issue i was having with the app.

I had some difficulty setting up my Tiktok shop but David very quickly helped me resolve the problems I was having. He made it very convenient by immediately setting up a google meet conversation which made the whole process much smoother. Great support from David. Thanks. I also had another review finalizing the setup and Frank was a great help.

David did an amazing job assisting me with setting up my tik tok shop! His directions we're very clear and he was eager and quick to help the moment I reached out.

Frank has been a great help and very clear and informative. I was struggling with syncing my TikTok shop with Shopify and he made it so clear. Thank you again!

David,, has helped me thoroughly to understand the features in detail and I really liked the use of app for my shopify store and I expect it will help me to make and grow my store with tiktok seller account thanks Regards Waqar Butt Waqar

i have contacted support 3 times and and asked for them to remove the charge of 19.99 and they have no responded to any of my messages, i never subscribed to your 19.99 plan i chose the free plan some one remove the fee please

Es una aplicación genial y su soporte es increíble. Agradezco a David por su ayuda en todo momento y su implicación,se nota que le apasiona su trabajo. Gracias David

¡Gran David! Me ha ayudado mucho con la asistencia que necesitaba ayudándome a resolver mi problema, muy profesional, recomiendo la aplicación 100%.

I was helped by Mehak for my queries. The solution was fast and to the point. She guided me to the right places to find the error and helped me fix them quickly.

Excellent support from Felix! I had an issue with TikTok Shop seller discounts not syncing properly to Shopify, causing refund alerts on 17 orders. After over 10 days with no response via email, I contacted live chat and Felix provided outstanding support. He patiently re-imported all affected orders one by one, explained the process clearly, and resolved the issue completely. His professionalism and dedication to solving the problem were exceptional. Highly recommend using the live chat feature for support - it's much faster and more effective than email. Thank you, Felix, for your excellent service!