I had some technical issues with a TikTok order duplicating in Shopify that were completely my fault. Frank was able to assist and was very patient and helpful in explaining what I had done incorrectly in setting things up. He sent helpful screen shots and guided me through what needed to be corrected and helped me to fix the issue. I am incredibly appreciative of such a great level of service!

molto valida, tengo monitorati tutti gli acquisti da tiktok shop sincronizzati con il mio e-commerce

My store was authorized then I received a message to update. When I clicked update there was a blank screen. The agent told me there was an issue with Tik Tok in the US. When reaching out to Tik Tok they reported no issue in the US. I have reached back out and Sara was able to get my store connected within a matter of minutes. She did a great job setting things up for me.

not worth it, pushing sale prices of products instead of cut off prices to tiktok shop. uninstalled, paid 2 months for nothing

Worst experience ever, customer service is horrible, paid for the $150 monthly plan. The app has a lot of bug. when you reach out for customer service, it took over a MONTH for them to get back to you, and when they do, they dont answer you questions, they dont seem to know what they're' doing

Arshia was very helpful with my enquiries and concerns. Help was rendered immediately, and problem was resolved. Thank you!

The app is fine. It won't let me continue using it without leaving a review, which is what gets you the three stars.

My store was authorized then I received a message to update. When I clicked update there was a blank screen. The agent told me there was an issue with Tik Tok in the US. When reaching out to Tik Tok they reported no issue in the US. The agent Sarah left me in the middle of trying to resolve an issue for an hour. I could not get my issue resolved and waisted a lot of time with this app when I could have been running a business. They also asked for access to my store and still could not help me. Support was very slow and issue still did not get resolved.

Spoke with Arshia via the online chat, she was really helpful and walked me through the set up. the app does exactly what I needed it to thanks for your help Arshia and thank you for a great app!

まだ導入前ですが、日本語の問合せにすぐに丁寧に対応いただけました。無料でテストできるとのことで、このまま進めていきたいと思っています。ありがとうございました。