By far the worst app we have installed. We use two separate operating systems (Clover and Shopify) and are experiencing nothing but nightmares with inventory. SKU IQ keeps disconnecting and can only be manually reconnected by their staff. Additionally, during the sync of inventory, they are adding items back into inventory causing the quantities to be incorrect. The time we've spent attempting to correct this issue is outrageous! It's been about 6 months of paying $159 with no solutions. They want us to wipe out the system and start over BUT running two systems, this is NOT AN OPTION! I cannot wait to get far away from SKU IQ!

Skuiq is completely inreliable and has been causing my inventory quantities to be wrong since beggining of the year. They claim to have fixed the issue each time, but it keeps happening over and over again. After Shopify purchase, instead of reducing my inventory , the app adds stock back in. This forced me to cancel 5 orders in just one day, I have mad customers and my inventory is a total mess. Their support gives nothing but stupid excuses and no real solutions. Every time they blame someting else. Honestly. I'm done with this app and will be looking for a different trustworthy alternative.

I no longer use SKU IQ, but my experience with SKU IQ and their team has been great. Their support team is goes out of their way to ensure everything is working smoothly. They've consistently demonstrated that customer satisfaction is their top priority. I'm genuinely impressed with the level of service and follow-through.

DO NOT USE. They will continue to bill you even after canceling your subscription. [email protected] does not respond to emails and the phone number +1 888-908-3798 to reach them does not exist! THEY WILL STEAL YOUR MONEY.

I originally downloaded this app a few years ago, after parting ways with the app, the last few emails that I’ve exchanged with this company have truly been some of the best customer service I have ever experienced personally. I addressed some concerns and they definitely did everything in their power to make it right. I am really appreciative and thankful for everything they did to get me situated.

Stay far away from this APP. They have ruined my inventory and have the worst customer service. I had used this app for over 8 years and their app started caused glitches in my inventory and they provided no help to resolve the issue. Their solution was to re-enter my 20,000 skus... right... I spent countless hours and dollars hiring a third party to fix this and they kept changing everything so we could not fix the issue. They are very shady. I would not trust them. I cancelled my memership after 2 months of dealing with this and they would not offer a refund for the year and it was only the third month of they year. These are the worst people I have ever dealt with in my life. Update: Yes fortunately, after I wrote this review we were issued a refund after i did a dispute with my credit card. Support and a call was provided after I submitted this review. However, I went months without and support… I have not been able to get any solutions and more issues are popping up. Unfortunately, solutions are provided too late ( after the fact) and there is no guidance to prevent the issues. The feedback is always “going forward” . I have so many issues that need to be resolved that will take me so many hours and new issues keep arising. Once we get a solutions for an issue, we fix as per your instructions and then new issues arise. It’s pretty crazy that you don’t have insight into this before instructing me on the fix. I am happy to update the review however, no positive solutions have been implemented and more work and issues have raised.

I am having trouble getting help with issues as well - the app has worked ok for a while but during peak season without adequate customer service it's a major loss. Going to look for a new provider if I can't get some help asap.

Stay far away from this APP. They have ruined my inventory and have the worst customer service. I had used this app for over 8 years and their app started caused glitches in my inventory and they provided no help to resolve the issue. Their solution was to re-enter my 20,000 skus... right... I spent countless hours and dollars hiring a third party to fix this and they kept changing everything so we could not fix the issue. They are very shady. I would not trust them. I cancelled my memership after 2 months of dealing with this and they would not offer a refund for the year and it was only the third month of they year. These are the worst people I have ever dealt with in my life.

So far so good. Just started using SKUIQ. After comparing other integrations software, SKUIQ was chosen as it allowed products to be created on either Shopify or Lightspeed. Other platforms had a master location. This didn't suit my needs. Had a few challenges during setup and the support crew have been great. I bit tricky due to our time zone difference but getting on top of things now.

SkuIQ is our go-to solution for using Clover POS with Shopify. Responsive customer service from the dev team, ongoing product improvements and reliable sync. Highly recommended.