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Customer reviews: Skio Subscriptions (YC S20)

Develop by Skio

Reviews (237)

Overall rating
5

What Merchants Think

"Skio Subscriptions (YC S20)" is highly regarded by merchants for its exceptional support and seamless integration with Shopify. The positive outcomes from migrating to Skio, including improved subscription management and subscription growth, are frequently noted. Merchants appreciate the personalized assistance and proactive customer service provided by the Skio team, specifically praising their responsiveness and the smooth onboarding process.

Key Strengths

  • Outstanding customer support and responsiveness, especially during migration and onboarding
  • Seamless integration with Shopify and improved subscription management
  • User-friendly interface and customer portal
  • Proactive approach and frequent updates with impactful features
  • Comprehensive analytics and reporting tools for subscription-related metrics
  • Innovative features like passwordless login to enhance user experience

Common Concerns

  • Concerns about the platform taking a percentage of revenue (not a major theme, mentioned once)

Final Thoughts

Overall, "Skio Subscriptions (YC S20)" receives a highly positive reception. Merchants value the robust features and strong support that the app offers, which result in increased subscription performance and enhanced customer experience. While minor concerns exist, they are outweighed by the benefits, making Skio a recommended choice for Shopify merchants looking to optimize their subscription model.

Eat Jacob

Aug 29, 2024  on Shopify

Skio is like having an in-house team manage your subscriptions. Their support is there for anything that's needed, which I'd argue is their best feature. I hesitated to transfer to a platform that takes a percentage of revenue, but it's worth it. The ability for customers to have EASY management allows us to build MRR properly. Karl, Kobi, and Adrian made the integration a breeze.

MOLEQLAR

Aug 28, 2024  on Shopify

Love Skio. Shoutout to Josiah for a quick/painless migration, even from Woo! Passwordless login is also making our subscriber experience much better. Definitely a huge upgrade after working with woocommerce for the past years.

Amla Green

Aug 27, 2024  on Shopify

DUDE. We switched over from ReCharge because we couldn't answer simple questions like: "What's the average number of subscription orders?" and "what's the subscriber LTV over 6 months? 12 months?" We switched to Skio, and bam, easy as pie. The analytics dashboard tells me everything I need to know and more. Practically every metric that I have any interest in I can find with ease. In addition, the Buy Box is STELLAR and modern, with no coding. It's so easy to create subscription offers, and that makes my job running the business 10x easier. Do I recommend Skio? WITHOUT QUESTION. Don't think twice. As their sales team for a demo, and prepare to be wowed.

Bitters & Bottles

Aug 07, 2024  on Shopify

Perfect experience with Skio! Great software that is very easy to use and lots of support onboarding. It has integrated perfectly into our Shopify store and Klaviyo flows. Customer experience is great and our new signups began to increase immediately. Backstory on why we ended up with Skio... Our store has run a subscription for a few years, but we needed to migrate from our outdated platform. Our subscription has an unusual setup, and when I talked to everyone else to find out if we'd be compatible - they ran through their sales pitch and basically said, just change your model to align with how we work. Skio took the time to understand what we were doing, and brainstormed how we could use their tools (which are thorough, intuitive, and very flexible) to accomplish our particular subscription goals. Special thanks to Karl for all his help :)

Waterboy

Jul 05, 2024  on Shopify

Skio is one of my favorite vendors to work with. My rep (Sandro) is always available for questions, offers optimizations, and offered additional calls when I needed help. I haven't used any other subscription platforms, and don't need to look for any other options! We've seen a huge increase in subscription revenue in my first month.

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