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Customer reviews: Skio Subscriptions (YC S20)

Develop by Skio

Reviews (237)

Overall rating
5

What Merchants Think

"Skio Subscriptions (YC S20)" is highly regarded by merchants for its exceptional support and seamless integration with Shopify. The positive outcomes from migrating to Skio, including improved subscription management and subscription growth, are frequently noted. Merchants appreciate the personalized assistance and proactive customer service provided by the Skio team, specifically praising their responsiveness and the smooth onboarding process.

Key Strengths

  • Outstanding customer support and responsiveness, especially during migration and onboarding
  • Seamless integration with Shopify and improved subscription management
  • User-friendly interface and customer portal
  • Proactive approach and frequent updates with impactful features
  • Comprehensive analytics and reporting tools for subscription-related metrics
  • Innovative features like passwordless login to enhance user experience

Common Concerns

  • Concerns about the platform taking a percentage of revenue (not a major theme, mentioned once)

Final Thoughts

Overall, "Skio Subscriptions (YC S20)" receives a highly positive reception. Merchants value the robust features and strong support that the app offers, which result in increased subscription performance and enhanced customer experience. While minor concerns exist, they are outweighed by the benefits, making Skio a recommended choice for Shopify merchants looking to optimize their subscription model.

HNY Plus

Feb 11, 2025  on Shopify

Migrating from Recharge to Skio was a smooth process, and shoutout to Chris for making it so easy. He was super helpful throughout, quick to answer questions, and made sure everything transitioned seamlessly. The launch and migration went off without a hitch, and having his support made a big difference. Highly recommend Skio for anyone considering making the switch!

Joonbyrd

Feb 05, 2025  on Shopify

We've just onboarded Skio and the process has been seamless. The team has been very responsive and gone above and beyond to help us get set up! Thank you.

HOLOS

Dec 19, 2024  on Shopify

Let’s be real—the top Shopify subscription platforms all offer similar tools and interfaces. What truly sets Skio apart is their exceptional support. From day one, we had direct access to their engineers and an incredible CSM who kept everything running seamlessly. When things got bumpy, the Skio team was always there to help—and that’s exactly what you need in a partner. Couldn’t recommend them enough!

Clean Slate Care

Oct 31, 2024  on Shopify

Amazing. The team is very helpful and attentive. The customer portal looks nice and is very user friendly. Migration was also super easy and they walked me through every step of the way.

mindbodygreen

Oct 24, 2024  on Shopify

From day one, the Skio team has gone above and beyond, actively listening to our feedback, implementing our suggestions, and making thoughtful, impactful recommendations. They have an incredible network of partners, and thanks to their recommendations, we've expanded into new areas with top-notch resources. Skio isn’t just a subscription platform—it’s like having a supportive, proactive partner invested in our success. Couldn't recommend them more!

DRMTLGY

Oct 20, 2024  on Shopify

Since partnering with Skio, we’ve seen a massive improvement in both our retention efforts and subscription growth. Their platform integrates seamlessly with our Shopify store, making it easier than ever to manage subscriptions and keep our customers coming back. I can't say enough good things about Sandro, our dedicated account manager. He’s been instrumental in ensuring everything runs smoothly, always offering proactive solutions and guidance. If you're looking to boost your subscription performance, Skio is the way to go!

Organic Muscle Fitness Supplements

Oct 16, 2024  on Shopify

We've been using Skio Subscriptions on our Shopify store, and the experience has been fantastic! The platform is incredibly user-friendly and integrates seamlessly with Shopify, making subscription management a breeze. The features are robust, allowing us to easily set up flexible subscription plans and offer our customers a smooth experience. The customer service team has been outstanding—always responsive and ready to help with any questions we've had. Since implementing Skio, we've seen a noticeable boost in our recurring revenue, and our customers love the convenience. Highly recommend this app to any Shopify store looking to build a successful subscription model

Hauss

Oct 01, 2024  on Shopify

Love Skio. Shoutout to Harris for a quick & painless migration! Passwordless login is also making our subscriber experience much better.

Groomie Hers

Sep 30, 2024  on Shopify

Love Skio. Shoutout to Harris for a quick/painless migration! Passwordless login is also making our subscriber experience much better.

get dopa

Sep 26, 2024  on Shopify

Skio sofware has been easy to work with. Loads of cool features for retention, first class analytics and a great team to work with.

Instant Hydration

Sep 23, 2024  on Shopify

Love Skio! Great team, great product, and we've been able to really catapult our subscription growth using them. Highly recommend.

Rejuvia

Sep 17, 2024  on Shopify

Love Skio so far, we just got migrated over to the platform. Thanks to Josiah for helping us get migrated over in a breeze. Excited to start using the analytics, passwordless login and the cancellation flow products.

CleanBoss

Sep 16, 2024  on Shopify

Love Skio. Shoutout to Kobi for an amazing migration - flawless move over! They have a better login experience and the whole process was great.

Seven Weeks Coffee

Sep 12, 2024  on Shopify

Really love SKIO. First, the customer portal is great, and they are always innovating new products and improvements. Second, I love the responsiveness and support of our account manager. We don't just want software, we want service as well, and SKIO does just that!

Whole Supp

Sep 12, 2024  on Shopify

I can't speak highly enough about our experience so far, Josiah who did our migration was really communicative and it went super smooth. So far we've had a few onboarding calls with Karl who's been able to help us set up various features that should solve a lot of our pain points that we were struggling with - optimising the customer portal to remove friction, setting up a cancellation flow to minimise churn, and surprise and delight to reward our customers. Super excited to see the potential uplift from this!

Craftmix

Sep 11, 2024  on Shopify

Skio is the future of subscriptions in my eyes. Love the product, attention to detail, and THE TEAM! Shoutout to Harris for a quick/painless migration! Passwordless login is also making our subscriber experience much better. Getting build-a-box right out of the box was also a big improvement to our subscriber experience, so we can showcase and let customers benefit from purchasing our variety of flavors.

Guaranteed Dog Training

Sep 06, 2024  on Shopify

We love using Skio! There are quite a few options out there but their UI is much more intuitive and at the end of the day when we have an issue, they are there for us. We've been on calls with some of their team (Tyler is a name that sticks out) and we always have positive & productive interactions. We definitely recommend Skio to anyone thinking about it!

The Nue Co.

Sep 04, 2024  on Shopify

Our experience with Skio has been great so far - the platform meets all our requirements and they are constantly deploying new exciting updates. Their customer service is truly fantastic... Sandro, our account rep, is incredibly knowledgeable and really goes over and above to help us and improve our subscription programme. Highly recommend!

Ombre

Aug 30, 2024  on Shopify

I waited 2.5 years to switch to Skio! When the stars finally aligned, I contacted their team and started our migration. The team that helped us migrate was terrific—they clearly outlined the process, introduced us to partners to help us grow, and moved over our subscriptions without significant issues. In addition, the features that Skio provides brands are top-notch - instead of using a collection of somewhat disconnected apps, we can finally manage our subscription experience in one place.

Eat Jacob

Aug 29, 2024  on Shopify

Skio is like having an in-house team manage your subscriptions. Their support is there for anything that's needed, which I'd argue is their best feature. I hesitated to transfer to a platform that takes a percentage of revenue, but it's worth it. The ability for customers to have EASY management allows us to build MRR properly. Karl, Kobi, and Adrian made the integration a breeze.

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