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Customer reviews: Skio Subscriptions (YC S20)

Develop by Shopify

Reviews (231)

Overall rating
5

What Merchants Think

"Skio Subscriptions (YC S20)" is highly regarded by merchants for its exceptional support and seamless integration with Shopify. The positive outcomes from migrating to Skio, including improved subscription management and subscription growth, are frequently noted. Merchants appreciate the personalized assistance and proactive customer service provided by the Skio team, specifically praising their responsiveness and the smooth onboarding process.

Key Strengths

  • Outstanding customer support and responsiveness, especially during migration and onboarding
  • Seamless integration with Shopify and improved subscription management
  • User-friendly interface and customer portal
  • Proactive approach and frequent updates with impactful features
  • Comprehensive analytics and reporting tools for subscription-related metrics
  • Innovative features like passwordless login to enhance user experience

Common Concerns

  • Concerns about the platform taking a percentage of revenue (not a major theme, mentioned once)

Final Thoughts

Overall, "Skio Subscriptions (YC S20)" receives a highly positive reception. Merchants value the robust features and strong support that the app offers, which result in increased subscription performance and enhanced customer experience. While minor concerns exist, they are outweighed by the benefits, making Skio a recommended choice for Shopify merchants looking to optimize their subscription model.

Spacegoods

Nov 24, 2025  on Shopify

My first time using an off the shelf subscription management solution. In the brief year that I've been using Skio, they've released a lot of new functionality. Their team pay attention to feedback from users and focus on development. Customer support is excellent and the team and hugely knowledgable- big shout out to Elliot and Mars. Some of the analytics still need improving, which is why I cold only give a 4/5. However, the customer engagement features are excellent though and we believe Skio helps us save hundreds of subscribers each month. Highly recommend.

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