We’ve been using the Simple Invoice – Order Printer app for quite some time, and it generally worked well. We had previously made some adjustments to the Eporch template, which required a few tweaks, but overall it functioned as expected. However, after making a recent amendment to the template, the entire invoice layout broke. As a result, we were forced to switch to a new template just to keep our operations running. I contacted customer support and received a response after three days, stating: "We'll make the necessary changes and get back to you as soon as possible." Unfortunately, it has now been another three days, and I haven’t heard anything back. This raises serious concerns about their customer service. If the app works for your needs straight out of the box, it may be a good solution. But if you run into any issues or require support, don’t expect timely or reliable assistance. Based on our experience, it’s probably better to look elsewhere if you value dependable customer service. Shortly after posting my original review, the support team responded promptly and resolved the issue efficiently. It seems writing a review is the fastest way to get their attention. If you’re struggling to hear back from customer service, consider leaving feedback—it might speed things up.

We’ve been using Simple Invoice for over 1.5 years now, and it’s been a great experience from the start. The app runs smoothly and does exactly what we need. The support team has been amazing—every time we asked for changes, even custom ones like our invoice template, they handled it quickly and without any hassle. Robert has been very kind and helpful throughout. Highly recommend Simple Invoice for invoicing solution. Thanks again to their team!

Simple Invoice is a great app—super easy to use and exactly what we needed! The service is amazing, with a special thanks to Robert, who attends to requests immediately and always goes the extra mile to help. Highly recommended for anyone looking for reliable invoicing on Shopify!

Simple Invoice is a great app—super easy to use and exactly what we needed! The service is amazing, with a special thanks to Robert, who attends to requests immediately and always goes the extra mile to help. Highly recommended for anyone looking for reliable invoicing on Shopify!

This app is exactly what we needed to create a custom invoice file with a unique filename. The ability to download multiple invoices as separate PDFs in one zipped folder has been a tremendous help and the support from the team is top notch. Highly recommend.

We had a few adjustments to make regarding the invoice, delivery note, and credit note – and the Simplio team supported us in an exemplary and highly efficient manner. Every single request, no matter how small, was implemented quickly and without issue. A special thank you to Robert for the excellent communication and support throughout the process. Based on our current experience, we can wholeheartedly recommend both the app and the team behind it. A big compliment and thank you to Simplio!

This app saves me so much time when it comes to invoicing. Special shout-out to Robert who's incredibly prompt and has solved all our issues. Worth every penny paid.

Perfect app, exactly what I needed. Thanks! The support team was very quick to reply and helped me get set up.

Excellent app and excellent people to deal with. Go out of their way to add features and assist in the app working right. Communication fast and efficient A++.

This app is simple, no cost and really good service focus on customer. I set up in a few steps my new super invoice, with my charts and juridics criteria related to France requirements. Their service resolves for me a button/link and really quickly. Really happy because for me it was critical to have a good invoice provider, realiable but also not complicated to set up. Thanks to Simple Invoice team.