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Customer reviews: Simple Invoice ‑ Order Printer

Develop by Shopify

Reviews (385)

Overall rating
4.9

What Merchants Think

Most merchants express high satisfaction with the "Simple Invoice ‑ Order Printer" app, praising its user-friendly interface and robust customization options. They highlight the excellent customer support which enhances their overall experience with the app. Users appreciate its reliable performance, especially for generating and customizing invoices efficiently over an extended period.

Key Strengths

  • Highly customizable invoice templates
  • Easy to use with a simple setup process
  • Outstanding and responsive customer support
  • Good integration with Shopify
  • Useful multilingual capabilities and FTP support

Common Concerns

  • Confusing navigation for advanced settings after initial setup
  • Issues with accessing certain features despite paying for premium plans
  • Limited direct support contact options in some cases

Final Thoughts

The "Simple Invoice ‑ Order Printer" app is generally well-received by merchants for its ease of use, flexibility, and exceptional customer service. Despite a few concerns regarding navigation and feature access, it remains a beneficial tool for businesses needing customizable invoicing solutions. Its ability to integrate seamlessly with Shopify and offer multilingual options makes it a commendable choice for diverse business needs.

Paw4u

Jan 02, 2026  on Shopify

We are very satisfied with Simple Invoice's service! Super fast, friendly, and easy to understand. We can wholeheartedly recommend them at any time. Thank you so much!

Pixels Photo Art

Jan 02, 2026  on Shopify

We've been using the application for a long time. The support has always been helpful. They've always listened to our problems and assisted!

Precious Wonders

Dec 27, 2025  on Shopify

this App is super easy to use, i love the designs and the customer service is brilliant. Super fast and helpful. 5 Stars thank you

GL.iNet

Dec 24, 2025  on Shopify

First, I would like to offer my sincere apologies to the Simple Invoice team for the issues that occurred during this support experience. Here is the full sequence: I needed to obtain the website-specific hash ID, so I sent an inquiry email to the team. Because I did not receive a reply in time, I asked our partner app to forward the question to the team on my behalf. Unfortunately, I still received no response. After many attempts, I finally tried leaving a negative review, hoping it would attract attention. Although it was not an ideal method, it did directly connect me with a team member—a slightly amusing route. I hope the team can optimise the contact channels or open an in-app在线咨询 option and require every initiator to leave contact details, so inquiries can reach the right person accurately. Since I entered our company information in the store settings, that may be why I did not receive replies promptly. Despite the long time it took to reach the team, I found the service excellent. As soon as Robert understood my issue, he provided timely assistance, passed the relevant information to the technical support staff of our partner app, and worked with me to solve the problem. All follow-up responses were also very prompt, making the support experience outstanding! Once again, I apologise for this misunderstanding and express my gratitude to the team for their support and help.

Phil India Stamps

Dec 04, 2025  on Shopify

Excellent support from customer service. I have been using Simple Invoice for the past four years, without any problems. They resolved my request within two days. The representative listens to my problem and understands. He provided me with a solution that I wanted exactly. Thank you, Simple Invoice, for excellent service. Phil India Stamps

Jewelaris

Nov 23, 2025  on Shopify

The templates look professional, customization options are great, and it saves us tons of time every day. Customer support is quick and helpful whenever we need assistance. Highly recommended for any Shopify store looking to streamline invoicing!

Calmistry Art

Nov 20, 2025  on Shopify

Support has been excellent. They actually understand Shopify’s backend logic and gave me real answers when I asked about draft order behaviors not the generic canned responses I get from many invoicing apps.

Pantera-Passion

Nov 12, 2025  on Shopify

Great app! I recommend installing it. Wide functionality, easy to configure, Fast and loyal technical support!

Barbell Rescue

Nov 11, 2025  on Shopify

Professional looking invoices. Easy to use. I like that you can edit all the lines/fields and that it's built into Shopify. Much better than my old system.

LITTLE URCHIN

Nov 09, 2025  on Shopify

Really, really simple to use, works straight away. Love that they have a free option for small businesses that you can then trade up onto with no sacrifices on great functionality. For me, it integrates directly with Australia Post, so it's been awesome to be able to get those labels sorted out straight out of Shopify without having to muck around. Really appreciate this app and the people who built it, it's great.

Creaminal Beauty

Oct 28, 2025  on Shopify

I highly recommend this app! The customer service is simply fast, responsive, and incredibly accommodating. Installation is simple, and using the app is just as easy. If you’re hesitating between this and another invoicing app, go with this one!

Voltwheelz

Oct 27, 2025  on Shopify

Had some issues with my invoices, the problem was quickly resolved. I alsop needed some custom input on my outgoing invoices and also this was quickly added to the invoice. Thank you very much :)

Irish Party Supplies

Oct 18, 2025  on Shopify

Easy to use and exceptional customer service, very helpful with making the changes required to suit our business. Highly recommended.

Kroesen's Uniform Co.

Oct 17, 2025  on Shopify

Excellent app and great customer service. We had a small problem occur. The team at Simplio responded quickly and provided a solution immediately. Highly recommend this app!

Lili Store

Oct 16, 2025  on Shopify

I am gonna make this as simple, as how Simple Invoice is just simply great. The App and more important, their support. Exceptional. If you need a better Invoicing solution that what Shopify provides out of the box, then don't think twice.

onlyx.com

Oct 15, 2025  on Shopify

Excellent app and outstanding support! They customized our invoices exactly as we needed — highly recommended!

Balto

Oct 07, 2025  on Shopify

Great app, Customer support even better. Easy to use, there are a lot of options that help us daily.

Steven McFarlane Design

Oct 06, 2025  on Shopify

Fantastic little app and amazing customer support too. Super easy to use and any help needed is sorted out fast. Cheers!

Vani Bali

Oct 01, 2025  on Shopify

The best invoicing around. It really helped me to boot my startup with affordable price, quality invoice and packing list

Sia Botanics

Sep 24, 2025  on Shopify

Simple Invoice has been a great addition to our business. It has nice professional looking invoice templates. The customer service is helpful and great as well! Quick response time.

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