Wrote already 3 emails to the customer support without any response (even when they tell there is a 24/7 support available) !!

J’ai été très bien reçue par le service client, qui a fait preuve d’une grande réactivité. Mes problématiques ont été prises en compte immédiatement et j’ai obtenu des réponses claires et rapides. Je recommande vivement !

Robert is amazing! Everytime we have problems, he will fix it asap. We are happy to use simple invoice.

This app is excellent! Works so well, Tax Invoices look great. Programmers assist quickly if you need assistance. Definitely 5 Star

This app is simply the best.....and the service to further customise is fast and exceptionally helpful. Thank you so much

Best invoice app this far. They have excellent, fast and flexible customer service. I got everything I wanted done in no time. I recommend it ;)

I had an issue and reached out to the team about it. At first I was upset and they calmly took care of my issue and changed some things around for us so the use case we needed would work. Great customer service and a great app.

Great app and customer service! Definitely a must have for your Shopify solution. We have been using it for almost a year and will use it now in new markets, as well. =)

Goed bewerkbare templates. Onlangs miste ik iets, dit hebben ze keurig verwerkt. Goede en snelle communicatie en service!

The invoice app is brilliant, we had a small issue that was resolved by Robert and the team quickly. A high quality app that does what it says on the box, and way more.

This is an awesome app that is easy to use and has made running my small business very smooth when it comes to issuing quotations /estimates and invoices to customers. It is also extremely affordable - for my very seasonal business I pay a token amount during the season and nothing during off-seasons due to their free usage policy so it works great for me instead of having to pay for the entire year when I don't use the app while still have access to its features if needed occasionally. The team is also very very helpful. I recently had an issue due to complicated pricing structure with multiple discounts applied on some items (Item level and product level discounts) and the team was able to resolve it quickly. Thanks to Robert and his team for this great service. I highly recommend this app, its virtually flawless, very customizable, and is very much worth the token subscription fee that too based on usage.

Je recommande c'est l'une des meilleur application sur tous avec le temps vous comprendrais pourquoi ne perdé pas le temps avec d'autre application elle simple invoice vaut chaque centime. Sont point fort fluide simple assistance au top et vous pouvez avoir la facture en EUR pour vous même si le client a payer en USD par exemple un petit réglage sur la facture vous avez le montant réelle que vous avez perçus de la par de shopify pour les déclarations fiscale.

Incredebly talanted guys with the best invoice app, we tried almost every app on shopify I can definately say its the best one available with amazing customer support! special thanks to Robert who solved all the issues for our Company!

Robert and the team have been a great help. the team respond quickly, and have been great with everything we've needed to ask.

Amazing support team! I requested a small change to move the tax "Enter" button, and they updated it incredibly fast. Super responsive and helpful. The app itself works perfectly for our needs – simple, clean, and integrates seamlessly with Shopify. Highly recommend!

Simplio are fantastic with their product & aftersales service. We've used them for years in multiple online stores and we have never had a bad experience. They are always quick to help implement changes to better suit your business, and always happy to go that extra mile. I couldn't recommend them more. Thanks guys!

When our organization first downloaded Simple Invoice, the out-of-the-box templates weren't what we needed. However, Simplio's small team of devs customized templates specifically catering to our B2B sales needs. Great service and very responsive!

We’ve been using the Simple Invoice – Order Printer app for quite some time, and it generally worked well. We had previously made some adjustments to the Eporch template, which required a few tweaks, but overall it functioned as expected. However, after making a recent amendment to the template, the entire invoice layout broke. As a result, we were forced to switch to a new template just to keep our operations running. I contacted customer support and received a response after three days, stating: "We'll make the necessary changes and get back to you as soon as possible." Unfortunately, it has now been another three days, and I haven’t heard anything back. This raises serious concerns about their customer service. If the app works for your needs straight out of the box, it may be a good solution. But if you run into any issues or require support, don’t expect timely or reliable assistance. Based on our experience, it’s probably better to look elsewhere if you value dependable customer service. Shortly after posting my original review, the support team responded promptly and resolved the issue efficiently. It seems writing a review is the fastest way to get their attention. If you’re struggling to hear back from customer service, consider leaving feedback—it might speed things up.

We’ve been using Simple Invoice for over 1.5 years now, and it’s been a great experience from the start. The app runs smoothly and does exactly what we need. The support team has been amazing—every time we asked for changes, even custom ones like our invoice template, they handled it quickly and without any hassle. Robert has been very kind and helpful throughout. Highly recommend Simple Invoice for invoicing solution. Thanks again to their team!

Simple Invoice is a great app—super easy to use and exactly what we needed! The service is amazing, with a special thanks to Robert, who attends to requests immediately and always goes the extra mile to help. Highly recommended for anyone looking for reliable invoicing on Shopify!