I’ve tried a few subscription apps before deciding on SubZero. The setup was smooth, the features are thoughtfully designed, and everything integrates seamlessly with Shopify. What impressed me the most, though, was the customer service. The team (especially George) went above and beyond to answer my questions quickly and even helped with some custom configurations for my store. It’s clear they’ve built the app to be simple, flexible, and user-friendly without the extra bloat you find in other solutions. Pricing is fair, the functionality is exactly what I need, and support has been exceptional. Highly recommend to anyone looking for a reliable subscription solution!

I’ve been using Subzero Subscription (formerly Simple Subscriptions) and it’s been excellent. Setup was seamless, the interface is very intuitive, and the product swap feature is a huge plus. Support is responsive and willing to help. Highly recommend for any store needing powerful, easy-to-use subscription tools!

Absolutely abismal !! After being a customer for years, the service has severely deteriorated. Incredibly poor support... many emails sent over months.. Occasional responses that are never followed up on or seen through, and the issue is never resolved. They have also just doubled our monthly fee with no notice whatsoever! BE WARNED... these guys cannot be trusted. Needless to say, in the process of finding another provider

I would recommend Subscrption Herder solely from customer service from Steve. He went above and beyond and I really appreciated it.

Easy to install and use. The team provides excellent support, including detailed guidance. Features like subscription management, product swaps, and customizable purchase options work seamlessly and add great value. Highly recommended!

I recommend this app, but there are some basic features the app does not offer. For example, there is currently no easy way to see the total number of shipments set to go out in a given month. My business keeps track of how many boxes we need to pack each month with hand-made spreadsheets of customers set to receive shipments that month. The developers seem helpful and open to suggestions, so I'm hoping our feature requests will be added to the app soon! Overall, we are satisfied with the capabilities of the app as it stands.

THE SUPPORT FOR THIS APP IS AWESOME! They are quick to respond and help me with any issues I've had, even when they are specific to my business. I really couldn't be happier with the quality of their support. It's top notch. This app is great for managing subscriptions and recurring payments. I'm actually using it for a monthly service instead of a product and I was able to easily edit the wording so it makes sense to the customer.

Fantastic app - it's easy and intuitive. Russell and the crew behind the app also offer great support. They respond to emails almost immediately and they are very keen to helping you solve your business' needs. I have nothing but good things to say about this app. It basically offers any form of subscription option you might need.

Russell responded to all my questions with helpful info and feedback. They also built this app a lot smarter than other subscription apps. Tagging, for example, is per subscription. So unlike other apps where any active subscriber will have the same active tag, this app can handle different active tags for different subscriptions. It's easy to use and the price is not bad.

Amazing customer service and Russell is always SUPER prompt in replying to all my questions!! Thank you so much!!