Absolutely abismal !! After being a customer for years, the service has severely deteriorated. Incredibly poor support... many emails sent over months.. Occasional responses that are never followed up on or seen through, and the issue is never resolved. They have also just doubled our monthly fee with no notice whatsoever! BE WARNED... these guys cannot be trusted. Needless to say, in the process of finding another provider

I would recommend Subscrption Herder solely from customer service from Steve. He went above and beyond and I really appreciated it.

Easy to install and use. The team provides excellent support, including detailed guidance. Features like subscription management, product swaps, and customizable purchase options work seamlessly and add great value. Highly recommended!

I recommend this app, but there are some basic features the app does not offer. For example, there is currently no easy way to see the total number of shipments set to go out in a given month. My business keeps track of how many boxes we need to pack each month with hand-made spreadsheets of customers set to receive shipments that month. The developers seem helpful and open to suggestions, so I'm hoping our feature requests will be added to the app soon! Overall, we are satisfied with the capabilities of the app as it stands.

THE SUPPORT FOR THIS APP IS AWESOME! They are quick to respond and help me with any issues I've had, even when they are specific to my business. I really couldn't be happier with the quality of their support. It's top notch. This app is great for managing subscriptions and recurring payments. I'm actually using it for a monthly service instead of a product and I was able to easily edit the wording so it makes sense to the customer.

Fantastic app - it's easy and intuitive. Russell and the crew behind the app also offer great support. They respond to emails almost immediately and they are very keen to helping you solve your business' needs. I have nothing but good things to say about this app. It basically offers any form of subscription option you might need.

Russell responded to all my questions with helpful info and feedback. They also built this app a lot smarter than other subscription apps. Tagging, for example, is per subscription. So unlike other apps where any active subscriber will have the same active tag, this app can handle different active tags for different subscriptions. It's easy to use and the price is not bad.

Amazing customer service and Russell is always SUPER prompt in replying to all my questions!! Thank you so much!!

Very happy with Simple Subscriptions. Works well straight away, easy install, easy to configure and great support from the team when required. I used this for subscriptions and lately have used the product swops feature which is very useful indeed and easy to implement. Also now learned to edit the purchase options box better and appreciate the functionality of this. Well done and thank you for this app.

I tried out other subscription apps. I really justed wanted something simple yet powerful. I also wanted to pay a flat rate for the app that integrated with my payment options and not also have to pay a % of my sales. This app was perfect. Very easy to set up. I made a couple initial errors, but the team was responsive in showing me how to properly get everything set up. They even went as far as to set up a phone call to help me get everything straight. All of my questions were answered and I was up and running fast and it does exactly what I need.