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Customer reviews: SB Simple Bundles & Kits

Simple Bundles is a Shopify app that helps merchants create product bundles, upsell offers, and boost sales effortlessly. This review covers its features, pros, cons, and real user experiences to help you decide if it's the right fit for your store.

Reviews (580)

Overall rating
4.9

What Merchants Think

Merchants generally have a very positive impression of "SB Simple Bundles & Kits." They praise its simplicity and effectiveness in creating and managing product bundles. The app is seen as intuitive and user-friendly, with many users finding it significantly easier to use than other bundling apps. The highlight for many is the exceptional customer service, which is frequently described as quick, knowledgeable, and extremely helpful.

Key Strengths

  • User-friendly and intuitive design
  • Effective inventory management
  • Highly responsive and supportive customer service
  • Versatility in creating various bundle options
  • Integration capabilities with different sales channels
  • Availability of a free plan for small businesses
  • Detailed supporting resources, like video tutorials
  • Good integration with existing store themes

Common Concerns

  • Complexity in initial setup for some users
  • Limited features in the free plan
  • Occasional compatibility issues with certain store themes or other apps
  • Lack of direct phone support for quicker, more complex troubleshooting
  • Pricing concerns for advanced features on Shopify Advanced plans

Final Thoughts

"SB Simple Bundles & Kits" is a well-regarded app among Shopify merchants, particularly for its ease of use and exceptional customer support. While there are minor setup challenges and compatibility concerns, the app's strengths in functionality and its robust support team make it a valuable tool for those looking to enhance their store's bundling capabilities. Its free plan is appealing for growing businesses, though advanced features do incur costs. Overall, it stands out as a reliable and effective solution for managing complex bundling needs.

BuggyBix

Oct 14, 2024  on Shopify

Great app, simple to navigate and implement in Shopify. The customer service team is exceptional. They take the time to understand and provide fast and informative assistance. Recommend for any business looking to implement bundles in their e-comm store!

The French Simracer

Oct 13, 2024  on Shopify

Awesome app, great support team ;)

Republic of Happy

Oct 13, 2024  on Shopify

I love this app and how simple it is to use. And when I do run into trouble, (because I always do!), they are incredibly nice and helpful and happy to lend a hand. Recommended!

Happy Cake

Oct 12, 2024  on Shopify

Super application, service client très réactif !

Owl and Spice Co.

Oct 10, 2024  on Shopify

Fairly easy to set up with minimal prior knowledge required beforehand. I had specific requests I was having issues implementing and the team was more than happy to assist me with making everything work properly.

Bandolier

Oct 10, 2024  on Shopify

VIVA CACAO!

Oct 09, 2024  on Shopify

I reached out with an issue with one of the bundles on my website and they responded and fixed the issue. I am happy with the help and the quick response.

Colorfull Store

Oct 08, 2024  on Shopify

This app is a rockstar. It's really able to customise almost sales mechanics you can think of. No matter how complicated, the team will always find ways to simplify it, show you just-recorded tutorials on how to solve your issues (even if they can't, they'll suggest ways to work around it), follow up, and just make sure that you got your queries solved. The best part is they made their interface much like Shopify (not like those apps that overcomplicate the IU/UX) Rosamie, David, and Stella were the ones who assisted me despite me being confused and they were also very patient and kind. Although i won't be needing their app now, I really appreciate their help and kindness and will always recommend them to my fellow business friends who uses Shopify! This is your sign to download the app if you're still contemplating!

ioMerino

Oct 07, 2024  on Shopify

Our store has been using this app for a year now, and it suits our needs very well. Our sales of entry level items (socks and underwear) has increased due to the bundle options, so that we are now developing a greater range of bundles using the Infinite bundling option, so that customers can choose from a range of colours and sizes. Customer support has always been brilliant with going above and beyond with their quick and detailed responses to my enquiries regarding best set up options and how-to's, and have assisted in tweaking some fields to suit our requirements. Overall very happy with the app, and the quick, friendly and efficient service. All the customer has to do is select from the available options and add to cart, the bundle product is separate to the original 'single' product but inventory feeds directly from the original product. So no need to manage a separate inventory for the bundle product - this is perfect for us!

djoon Dattelpralinen

Oct 06, 2024  on Shopify

One of the best customer supports ever! The app does not 100% fulfill our needs but it's still best in the market.

Merindah Botanicals

Oct 03, 2024  on Shopify

Great app and fantastic support. I have installed this app for multiple clients and in my own store.

Chandler Honey

Oct 03, 2024  on Shopify

Easy to get bundles launched, great support when required :)

Ai13 Billet Products

Oct 02, 2024  on Shopify

This is a great app if you're looking for something easy but effective! We tried looking for a good bundle app for a minute and this one seemed to work the best for our business. The communication with customer service has always been helpful and pretty fast. The only thing I would hope for in the future is a way to have phone call chats so it can be easier to get help and explain more complicated things instead of over email. Otherwise this app has been great and its a great price for the return we've gotten through it! :)

Catholic Family Crate

Oct 02, 2024  on Shopify

customer support is superb! thank you!!

DYMENAILS

Oct 01, 2024  on Shopify

Great Customer Service!

Y1 Sport

Oct 01, 2024  on Shopify

I recently used Simple Bundles & Kits and was thoroughly impressed not just with the app’s intuitive design, which makes bundling products effortless, but also with their exceptional support team. They provided precise answers to my questions and truly went above and beyond to assist me, ensuring I felt supported every step of the way. The app lives up to its name, offering a straightforward approach to arranging bundles that saved me time and hassle. Highly recommend for anyone looking to streamline their product offerings!

Louder Than Liftoff

Sep 23, 2024  on Shopify

Let me start off by saying the support from the Simple Bundles team has been excellent. They respond very quickly with detailed answers. I’ve flirted with using this app with another store in the past but it was never the right fit for what I needed to do. However, I think I’ve found a good application for it. It’s well suited for when you want to present the user with what looks like multiple options for a product, but in reality is multiple items on the back end that need to map to accounting and inventory integrations. For this it’s quite perfect. The customer experience on the product page is fully native to the theme. All the bundling happens in the cart/checkout and is transparent to the user. My only suggestion for improvement would be to improve the bundle setup process so that multiple variants can be configured in bulk. For instance if I know that I want up have Items A and B be children of all bundle variants then it would be nice to be able to do that in one selection as opposed to 50.

Réserve Locale

Sep 23, 2024  on Shopify

This app is perfect. I've tried MANY bundles apps, and this was the only one that was simple to use yet, very complete! Selling bundles on our shop is a game changer, and they made it very simple to use.

Ancestral Cosmetics

Sep 22, 2024  on Shopify

Great app, simple to use and with powerful options other bundle apps don’t have. Support is world class - they are there 24/7 and always ready to help customize or fix issues.

Hanzel Und Gretyl

Sep 20, 2024  on Shopify

I've wanted to bundle my products for a while and when I discovered the Simple Bundles & Kits App I was beyond excited to get started. Set up is fairly simple. The video tutorials are extremely helpful and any questions or problems I had were answered and resolved very quickly with helpful support staff. Definitely an app worth getting!

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