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Customer reviews: SB | Simple Bundles & Kits

Simple Bundles is a Shopify app that helps merchants create product bundles, upsell offers, and boost sales effortlessly. This review covers its features, pros, cons, and real user experiences to help you decide if it's the right fit for your store.

Reviews (556)

Overall rating
4.9

What Merchants Think

Merchants generally have a very positive impression of "SB Simple Bundles & Kits." They praise its simplicity and effectiveness in creating and managing product bundles. The app is seen as intuitive and user-friendly, with many users finding it significantly easier to use than other bundling apps. The highlight for many is the exceptional customer service, which is frequently described as quick, knowledgeable, and extremely helpful.

Key Strengths

  • User-friendly and intuitive design
  • Effective inventory management
  • Highly responsive and supportive customer service
  • Versatility in creating various bundle options
  • Integration capabilities with different sales channels
  • Availability of a free plan for small businesses
  • Detailed supporting resources, like video tutorials
  • Good integration with existing store themes

Common Concerns

  • Complexity in initial setup for some users
  • Limited features in the free plan
  • Occasional compatibility issues with certain store themes or other apps
  • Lack of direct phone support for quicker, more complex troubleshooting
  • Pricing concerns for advanced features on Shopify Advanced plans

Final Thoughts

"SB Simple Bundles & Kits" is a well-regarded app among Shopify merchants, particularly for its ease of use and exceptional customer support. While there are minor setup challenges and compatibility concerns, the app's strengths in functionality and its robust support team make it a valuable tool for those looking to enhance their store's bundling capabilities. Its free plan is appealing for growing businesses, though advanced features do incur costs. Overall, it stands out as a reliable and effective solution for managing complex bundling needs.

Springer

Nov 03, 2024  on Shopify

Exactly what we've been looking for. We had some issues at the start with our theme not being compatible but found a solution and the team gave us some recommendations.

SimplyFun

Oct 30, 2024  on Shopify

Simple Bundles & Kits has been a lifesaver for setting up a mix-and-match bundle. After trying half a dozen other options, this was the only one that made the process user-friendly, aptly staying true to its name. Moreover, we had a few niche requirements, and the support staff was incredibly quick to assist us both in our development environment and during the production deployment. I highly recommend Simple Bundles & Kits to anyone looking for an easy-to-use app with an outstanding support team.

januarydecember

Oct 29, 2024  on Shopify

Vera Candles

Oct 29, 2024  on Shopify

Fletch

Oct 28, 2024  on Shopify

Stella, Oliver and Alfred were extremely helpful when I had an issue with the quick shop button on our 3p theme. The bundles weren’t properly previewing, but they escalated quickly and provided extremely thorough and detailed service. This app is really a lifesaver for anyone who wants to offer mix and match bundles especially with a high number of variants.

Krank Rocks 1

Oct 27, 2024  on Shopify

Great Product! We have products with 100's of combinations. Simple bundles handled them all. In addition their staff is very knowledgeable and helpful. They respond the same day! With real custom solutions! I would recommend Simple Bundles & Kits to anyone.

Nuuva.de

Oct 21, 2024  on Shopify

Wir brauchen eine App für Produkte, die aus mehreren Teilen mit eigenen SKUs bestehen, ohne Discount. Zunächst hatten wir Shopify Bundles verwendet, aber hier kam es bei uns zu Fehlern. Simple Bundle funktioniert einwandfrei. Wir hatten ein Problem bei der Erstellung eines neuen Bündels - Anwenderfehler ;) Der Support hat superschnell reagiert und das Problem gelöst. Sehr freundlich und effizient.

Top Shelf Vaporizer Canada

Oct 20, 2024  on Shopify

No issues and quick , reliable customer service . Working great thanks !

Pawstie

Oct 19, 2024  on Shopify

it gave me what I needed and without limited variants. I was confused with setting up the bundle and the team was super happy to assist with my concerns and guided me through the process.

Juhlaboksi Oy

Oct 18, 2024  on Shopify

The customer service was absolutely wonderful, quick, and extremely friendly. I was stuck with my problem for too long, and when I asked customer service about it, I received a personalized instructional video within 15 minutes. At least during the construction phase, the app works exactly as it should, and overall, I am very satisfied with everything. It is especially important that customer service works well, and for this, a big thank you and congratulations to the customer service team.

Willo

Oct 17, 2024  on Shopify

Lehmani

Oct 15, 2024  on Shopify

Honestly. There is nothing this AMAZING team wouldn't help you with. I 100% recommend this app!!!

When in Rome Wine

Oct 15, 2024  on Shopify

Very easy interface and powerful functions available

handsosoap

Oct 14, 2024  on Shopify

Fantastic app and tech support!

BuggyBix

Oct 14, 2024  on Shopify

Great app, simple to navigate and implement in Shopify. The customer service team is exceptional. They take the time to understand and provide fast and informative assistance. Recommend for any business looking to implement bundles in their e-comm store!

The French Simracer

Oct 13, 2024  on Shopify

Awesome app, great support team ;)

Republic of Happy

Oct 13, 2024  on Shopify

I love this app and how simple it is to use. And when I do run into trouble, (because I always do!), they are incredibly nice and helpful and happy to lend a hand. Recommended!

Happy Cake

Oct 12, 2024  on Shopify

Super application, service client très réactif !

Owl and Spice Co.

Oct 10, 2024  on Shopify

Fairly easy to set up with minimal prior knowledge required beforehand. I had specific requests I was having issues implementing and the team was more than happy to assist me with making everything work properly.

Bandolier

Oct 10, 2024  on Shopify

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