Really good customer service, quick and competent

The team went above and beyond to help customize the app for my site. The app is simple and helps me show my customers the contents of kits with lots of components.

This app does exactly what I need for my shop, and the customer service is excellent. When I reached out about a customization, they got it done same day and even added additional functionality with custom Javascript to make everything perform even better for the customer. And this was when I was on the free tier - I have since upgraded.

Simple to use, very helpful customer service--highly recommend!

Love that this is free and works with the basic Shopify plan. Even if you're limited to 3 for free, it's a great way to get started for a growing business. The instructional video is also a great help to get started. Much easier to use than some of the other bundle apps out there.

Maria helped me very well

App works well - some things are a bit complex, but then so is the subject matter, so it's expected. Support was able to solve my help request quickly too - with a detailed response including video showing my own shop and the issue there - made it incredibly easy to understand.

Simple Bundles and Kits' customer support is excellent—very prompt and attentive. I greatly appreciated their follow-up to ensure my issue was fully resolved, which it was. Highly recommend their team for their dedication to customer satisfaction!

Great app and absolutely amazing customer service

Very happy, friendly staff, quickly made an adaptation thanks for that. Kudo's 10/10

Super helpful staff

Great app, i use the free plan and had an issue where it wouldn't show me what a customer had ordered. I had a reply within the hour and a solution straight away! (My upsell app stopped it from coming through). Deleted the upsell and all fixed.

I initially deleted the Shop Bundle app out of frustration because I couldn’t figure out how to add my products. However, the customer service team completely turned things around. They reached out to me immediately, patiently walked me through every single step via email, and even ensured the next team followed up seamlessly. This level of support makes me want to continue using the app. Exceptional customer service goes a long way with me, and you all truly delivered. Thank you! Recommended based off customer service and app thank you Stella B, Mateo, and lichen

Simple bundles has been a very easy app to use that has the features we need like selling a product (W) that consists of Product X and Product Y, and removing 1 inventory of each X and Y when selling W. The support staff is also fantastic, very very fast response. Much quicker than any other shopify app we've used. Shoutout to Shadia M. and David L. for their help.

great app

Really useful app for bundles ! Really easy to use and the new analytics tabs is very handy ! I recommend it

Really good bundle app if you have products with different variants to choose from! Support team is amazing! Very responsive and If you get to work with Hosanna, you’re not going to be disappointed! So helpful!