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Customer reviews: Simple Bundles & Free Gift

Develop by Shopify

Simple Bundles is a Shopify app that helps merchants create product bundles, upsell offers, and boost sales effortlessly. This review covers its features, pros, cons, and real user experiences to help you decide if it's the right fit for your store.

Reviews (622)

Overall rating
4.8

What Merchants Think

Merchants generally have a very positive impression of "SB Simple Bundles & Kits." They praise its simplicity and effectiveness in creating and managing product bundles. The app is seen as intuitive and user-friendly, with many users finding it significantly easier to use than other bundling apps. The highlight for many is the exceptional customer service, which is frequently described as quick, knowledgeable, and extremely helpful.

Key Strengths

  • User-friendly and intuitive design
  • Effective inventory management
  • Highly responsive and supportive customer service
  • Versatility in creating various bundle options
  • Integration capabilities with different sales channels
  • Availability of a free plan for small businesses
  • Detailed supporting resources, like video tutorials
  • Good integration with existing store themes

Common Concerns

  • Complexity in initial setup for some users
  • Limited features in the free plan
  • Occasional compatibility issues with certain store themes or other apps
  • Lack of direct phone support for quicker, more complex troubleshooting
  • Pricing concerns for advanced features on Shopify Advanced plans

Final Thoughts

"SB Simple Bundles & Kits" is a well-regarded app among Shopify merchants, particularly for its ease of use and exceptional customer support. While there are minor setup challenges and compatibility concerns, the app's strengths in functionality and its robust support team make it a valuable tool for those looking to enhance their store's bundling capabilities. Its free plan is appealing for growing businesses, though advanced features do incur costs. Overall, it stands out as a reliable and effective solution for managing complex bundling needs.

Off-Piste Provisions

Dec 01, 2024  on Shopify

Effective and fast customer service

Smoky Mountain Beard Co.

Dec 01, 2024  on Shopify

The app works smoothly. It really helps us with our bundle products. We can easily track the inventories of the products included in our bundle. Such a great help!

Les Laines Biscotte Yarns

Dec 01, 2024  on Shopify

This app is the best! We communicated with support several times regarding a special need, and they customized our theme to help us achieve our goal. Their service is amazing and their help will have a huge positive impact on our business!

Hella Cocktail Co.

Nov 26, 2024  on Shopify

We leveraged them to create build-your-own cocktail kits using our Bitters and Mixers and our experience has been great! The software has served all of our needs — the building process is super easy and seamless and the functionality works great! Their customer service is fantastic — if you have any questions or issues, they'll always willing to help troubleshoot.

Coco Lagoon

Nov 24, 2024  on Shopify

great app

Briarwick

Nov 24, 2024  on Shopify

This apps functionality is exactly what we needed to create bundles while taking the items out of inventory individually - which is incredibly helpful for our shipping team. The support team is fast and knowledgable, any question I had was answered within an hour or two.

Blue Bottle Body Care

Nov 23, 2024  on Shopify

Hustle & Spice

Nov 22, 2024  on Shopify

Shoresh Shuk

Nov 21, 2024  on Shopify

I'm not kidding when I say I contact the app's support team once a week. They are so responsive and kind and knowledgeable. This app is very powerful and does everything we need it to.

Sunbean

Nov 20, 2024  on Shopify

easy to use and the supporting team is very quick to help!

bumgun

Nov 19, 2024  on Shopify

Useful app for bundle deals. Quick and efficient support!

Lunali Nail Supply

Nov 19, 2024  on Shopify

If you sell the same product in bundles or cases like me, this make it extremely simple to keep track of your inventory. I love it. Its also perfect to push other type of sales.

Lane's BBQ

Nov 19, 2024  on Shopify

This app has been amazing! It solved several of the problems we were experiencing with bundles within Shopify. We reached out to support a couple of times to make a few tweaks to our packing slip and layout and let me say their support team is top-notch! Some of the best customer service I have experienced. I highly recommend this app and company.

Buddy Bites HK

Nov 18, 2024  on Shopify

Useful app. Does what it says on the tin, and CS are very helpful which makes a big difference!

Noble Otter

Nov 17, 2024  on Shopify

excellent customer service. I needed some adjustments made to bring it on brand to our website out and they quickly helped get it taken care of.

Belle Cheese Board.com

Nov 17, 2024  on Shopify

Great bapp with an amazing customer support.

FireFighterBag.com

Nov 15, 2024  on Shopify

Simple Bundles & Kits has been a game-changer for our store! The app is incredibly easy to use and does exactly what it promises. It has made bundling products a breeze and has saved us so much time. But what impressed us the most was the customer support. We had some questions, and the response time was lightning fast. Not only did they reply quickly, but they also provided a solution just as swiftly. Highly recommended!

Loggä

Nov 14, 2024  on Shopify

Love it. Works just fine and the support is super fast and very helpful. Highly recommended.

Hey Mumma Co.

Nov 14, 2024  on Shopify

HIVAR

Nov 13, 2024  on Shopify

Sehr kompetenter und schneller Support

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