7.5
SMPS Product Question & Answer logo

SMPS Product Question & Answer

$1.99-$4.99

/ Month
  • Built for Shopify
  • Free plan available

    Quickly respond product related queries for your online store.

    Mailchimp integration
    Email notifications
    Klaviyo integration
    Simplified dashboard
    Faq page creation
    Customizable q&a widgets
    268 Reviews
    7.5

    About SMPS Product Question & Answer

    Launched Aug 04, 2016

    Categories

    Built by Simprosys InfoMedia

    Email :

    [email protected]

    Address

    B-303, Shapath Hexa, Opp Gujarat High Court, S. G. Highway, Ahmedabad, GJ, 380060, IN

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    Description

    Manage Questions & Answers on your product pages and build an FAQ page for your eCommerce store.

    The Simprosys Product Question & Answer app helps you to monitor, manage and quickly respond to product-related queries for your online store. You can answer your queries publicly or in private. Use store-friendly Q&A widgets to engage visitors to your store. Build and maintain an FAQ page for your store. Enjoy the benefits of an organized dashboard with a complete synopsis of all your questions in one place. Take benefit of user-generated content to improve your search rankings.

    The Simprosys Product Question & Answer app helps you to monitor, manage and quickly respond to product-related queries for your online store. You can answer your queries publicly or in private. Use store-friendly Q&A widgets to engage visitors to your store. Build and maintain an FAQ page for your store. Enjoy the benefits of an organized dashboard with a complete synopsis of all your questions in one place. Take benefit of user-generated content to improve your search rankings. more
    • Simplified dashboard with an overview of all the questions and its synopsis
    • Get notified via email and quickly respond to product related queries
    • Create & manage FAQ page which benefits in improving organic performance
    • Theme friendly and customisable Q&A widgets for your online store
    • Integrate askers' mail list with MailChimp and Klaviyo

    Pros

    • Allows for quick response to product-related queries, improving customer service
    • Option to answer questions publicly or privately, providing flexibility
    • Store-friendly Q&A widgets enhance visitor engagement
    • Ability to build and maintain an FAQ page, aiding in SEO and customer information
    • Organized dashboard provides a comprehensive overview of all questions
    • User-generated content can improve search rankings
    • Email notifications for quick responses to queries
    • Customizable Q&A widgets ensuring theme compatibility
    • Integration with MailChimp and Klaviyo for email marketing

    Top Helpful Reviews

    View all reviews

    Pipemade.com | Online Store for Plumbing Professionals

    Sep 12, 2024  on Shopify

    Great, simple and working app excecuting what it promises. Customer service was great too! One star short, because there was not a way to customize the widget by yourself. You had to contact support BUT they did an excellent job modifying the widget :)

    Threeface

    Aug 21, 2024  on Shopify

    Excellent app with very good support team! I've contacted to solve a problem I had and they had been very fast and professional so I really suggest this app!

    Poker Provoke

    Jul 26, 2024  on Shopify

    Love the app. I'm able to answer my customers questions right on my product page for anyone to see. That way, if anyone has the same question, it'll already have been answered for them. Huge upgrade for my website and a neccesity.

    wedoskin

    Jul 15, 2024  on Shopify

    Milan and his team are incredible. The service they provide and the level of support they give goes way beyond this app. I had some issues with SEO and tags and Milan fixed it for me right away. Not only did he guide me on how to add FAQ, he fixed the SEO so Google can find snippets on the website. 100000000% recommend these guys.

    Shriram Associates

    May 03, 2024  on Shopify

    Amazing Plugin! I love the import feature! Very helpful support. I want them to add Multi language option!

    Woodline USA

    Apr 04, 2024  on Shopify

    This app has been an effortless experience for us to keep up on customer issues. It is very intuitive and easy to use. We get a lot of questions because we have so many products and in the tool business, every little measurement is critical. We appreciate that we have control over what is published and what isn't. Some questions are just too stupid.

    Health Orchard

    Mar 31, 2024  on Shopify

    I have been really impressed by this app and the customer service. It is simple and straightforward and does everything that I need. This is what it looks like in action - https://healthorchard.com/collections/solgar/products/solgar-advanced-calcium-complex-vitamins-d3-k2-zinc-boron?variant=44692070236392 I had a bunch of design change requests, and Milan was very responsive and made all the changes correctly, quickly, and without issue. I definitely recommend!

    CoalaHola

    Jan 15, 2024  on Shopify

    Yes, initially I wanted to understand the client's problem learned about SMPS and I tried and installed it. However, I still encountered some technical issues such as non-adaptation. I got in touch with the officials who were friendly and proactive in dealing with the issues. In the end, the problem was solved for me. I am very grateful. I will keep using it. Thank you very much.

    Cakra EDC Gadgets

    Jan 05, 2024  on Shopify

    I changed my theme and encountered an integration problem, the support was beneficial and professional, and he solved my problem quickly, thank you very much!- A 5 years old user

    Gaxago

    Sep 11, 2023  on Shopify

    I was amazed by the quick response and kind solution. They are very professional. I was impressed by your kind information. It's the best app and the best CS Even if I asked you many times, you were always kind enough to let me know, so I solved the problem. Thank you. Milan Manager I changed it to a paid plan and used it, but I'm very satisfied with the result. I requested a correction in an urgent matter. Thankfully, the modification was made quickly. very very quickly Thank you so much.

    Show more reviews

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