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Customer reviews: Shuttle ‑ Sync with Etsy

Develop by Illumiko

Reviews (181)

Overall rating
4.7

What Merchants Think

Overall, merchants find "Shuttle ‑ Sync with Etsy" to be a highly effective app for synchronizing their Etsy and Shopify stores. The app is praised for its user-friendly interface and the ability to streamline processes that were previously manual and time-consuming. Many users commend the app for significantly enhancing their operational efficiency, although some have experienced issues related to customer service and technical glitches.

Key Strengths

  • Seamless synchronization of inventory between Etsy and Shopify
  • Efficient product migration and listing management
  • Capability to import Etsy reviews into Shopify
  • User-friendly interface with customizable options
  • Exceptional customer support noted by many users

Common Concerns

  • Occasional glitches in SKU synchronization and product detail management
  • Issues with the accuracy of imported review data
  • Inconsistent customer service response times reported by some users
  • High subscription costs not always justified by the performance

Final Thoughts

"Shuttle ‑ Sync with Etsy" is generally well-received for its robust features designed for seamless integration between Etsy and Shopify. While most merchants praise its functionality and support, a handful encounter specific issues that can impact their experience. For businesses looking to improve their multi-platform operations, Shuttle presents a promising solution, provided that any potential issues can be addressed promptly by its support team.

Beehive Handmade

Jan 25, 2024  on Shopify

Game changer! Shuttle has streamlined my order processing, shipping operations, inventory management, AND made life much easier for my bookkeeper. It basically pays for itself! The customer service I have received has been excellent too.

Bitty House Miniatures

Jan 24, 2024  on Shopify

I've been using this for a few months now and have been very satisfied with how it works. The setup options are many and clearly given so you can make it work how it needs to for your situation. Had an issue figuring out how to add SKU's to existing product one evening so messaged thru the chatbot. Within a couple of hours I had the solution emailed to me (I had missed a checkbox). Very impressive customer service!

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