Shuttle ‑ Sync with Etsy logo

Customer reviews: Shuttle ‑ Sync with Etsy

Develop by Illumiko

Reviews (240)

Overall rating
4.4

What Merchants Think

Overall, merchants find "Shuttle ‑ Sync with Etsy" to be a highly effective app for synchronizing their Etsy and Shopify stores. The app is praised for its user-friendly interface and the ability to streamline processes that were previously manual and time-consuming. Many users commend the app for significantly enhancing their operational efficiency, although some have experienced issues related to customer service and technical glitches.

Key Strengths

  • Seamless synchronization of inventory between Etsy and Shopify
  • Efficient product migration and listing management
  • Capability to import Etsy reviews into Shopify
  • User-friendly interface with customizable options
  • Exceptional customer support noted by many users

Common Concerns

  • Occasional glitches in SKU synchronization and product detail management
  • Issues with the accuracy of imported review data
  • Inconsistent customer service response times reported by some users
  • High subscription costs not always justified by the performance

Final Thoughts

"Shuttle ‑ Sync with Etsy" is generally well-received for its robust features designed for seamless integration between Etsy and Shopify. While most merchants praise its functionality and support, a handful encounter specific issues that can impact their experience. For businesses looking to improve their multi-platform operations, Shuttle presents a promising solution, provided that any potential issues can be addressed promptly by its support team.

The Nichole Collection

Dec 25, 2024  on Shopify

I'm giving this app 2 stars. The customer service is practically non-existent—I've been reaching out for 6 days and still haven’t received a reply. Additionally, when importing products from Etsy, the app often fails to import them correctly, creating a separate listing instead. It also doesn’t import the cost per item, which is causing major issues for me. I’m now showing over 10k in sales but with no margin, which is making tax calculations a nightmare. I’m going to uninstall this app.

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